Key Responsibilities include:

• Engage ITOF and managed service partners to meet appropriate service level agreements.
• Advocate and provide clarification on ITOF operating model and impact, pertaining to business and ITOF products.
• Management of Asset Lifecycle Plans (including maintenance agreements).
• Demonstrate a strong technical understanding of existing BU services, including IM, TAR, Desktop, Print, AV, Mobility systems, from a practical implementation and support perspective.
• Oversee assurance and verification activities with managed service partners (MSP), including contracts, corrective and preventative maintenance and Chevron Managing Safe Work processes.
• Support system compliance aligned with Chevron and industry standards.
• Commitment to health, environment and safety and Chevron best practises.
• Deliver reliable and secure IT operations in PCN/OT Systems while enabling digital capabilities, providing technical support, troubleshooting and fault rectification of technical issues.
• Execute OT site requests for PCN Infrastructure support and develop new site capability requests working with platform teams.
• Build relationships and partner with local, site based and international teams to provide robust and secure PCN Operations.
• Be the SME for governance, compliance and cyber security impacting our PCN assets.
• Administer operational infrastructure and applications including trouble shooting, monitoring and inventory management.
• Provide security compliance and design to ensure systems are compliant with relevant policies, standards, technical controls.

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