Role Overview

In the bustling heart of Baltimore, Maryland, Cintas Corporation is on the lookout for dedicated Accounts Receivable Representatives to join our dynamic operations team. As a key player in maintaining the financial health of our organization, you'll dive into the world of accounts receivable, ensuring that payments flow smoothly and relationships with customers remain strong. Picture this: you start your day in a modern office overlooking the vibrant Baltimore skyline, sipping coffee as you review your portfolio of accounts. Cintas, a Fortune 500 powerhouse headquartered in Cincinnati, Ohio, has been helping over one million businesses across the United States get Ready™ for the workday with uniforms, facility services, and safety solutions. Now, it's your chance to contribute to that legacy right here in Baltimore.

The role demands a blend of persistence, empathy, and sharp financial acumen. You'll track outstanding debts, engage in meaningful conversations with clients via phone, and craft tailored payment plans that keep everyone satisfied. It's not just about numbers; it's about building trust. With Requisition Number 218208, this full-time, 1st shift position in the Office Administration category under Operations offers stability and growth in a company that's publicly traded on Nasdaq under CTAS. Whether you're a seasoned collector or looking to pivot your career, Cintas provides the tools and training to excel.

Day in the Life

Imagine arriving at the Cintas facility in Baltimore, Maryland, at 8 AM, ready for a productive day. Your morning kicks off with a team huddle where you sync with colleagues on yesterday's wins and today's priorities. Logging into your workstation, you pull up your assigned accounts using SAP or AS400 systems, scanning for overdue invoices. The phone rings—it's a long-time customer with questions about a recent charge. With your customer service prowess, you calmly investigate the discrepancy, update the record, and secure a payment commitment on the spot.

By mid-morning, you're deep into collections mode, dialing debtors with a friendly yet firm approach. 'Hi, this is [Your Name] from Cintas—how can we help resolve that outstanding balance today?' Negotiations flow naturally as you propose flexible plans. Lunchtime brings a break in the company cafeteria, chatting with teammates about Baltimore Ravens games or weekend plans at the Inner Harbor. Afternoon involves database updates, alerting supervisors to tricky cases, and analyzing trends to prevent future issues. Wrapping up at 5 PM, you leave knowing you've kept Cintas' cash flow robust, contributing to services that keep businesses clean, safe, and ready.

This rhythm repeats with variety—some days heavy on calls, others on reporting or training. The supportive environment means questions are welcomed, and successes are celebrated, making every day fulfilling in Baltimore's energetic atmosphere.

Why Baltimore, Maryland

Baltimore, Maryland, isn't just a location; it's a launchpad for your career with Cintas. Known as the 'Charm City,' Baltimore blends historic charm with modern vibrancy. Live near the revitalized waterfront, explore Federal Hill's trendy eateries, or catch a show at the Lyric Opera House. The city boasts a thriving job market, with median home prices more affordable than nearby Washington, D.C., and a cost of living that stretches your Cintas salary further.

Proximity to major highways like I-95 connects you easily to Annapolis or Philadelphia, while BWI Airport offers quick getaways. Cintas' Baltimore location taps into the port city's logistics hub, serving industries from maritime to manufacturing. Culturally rich with the National Aquarium, Oriole Park at Camden Yards, and diverse neighborhoods like Fells Point, Baltimore offers work-life balance. Join a community where professionals thrive, supported by Cintas' commitment to local growth.

Career Growth

At Cintas, your Accounts Receivable Representative role is a stepping stone, not a stopping point. We invest in your future with skills development programs, on-the-job training, and clear paths to promotion. Excel here, and you could advance to Senior Collections Specialist, Accounts Receivable Supervisor, or even Finance Manager roles across our United States operations. Many start in Baltimore and move to leadership in Cincinnati headquarters or other major cities like Texas or Ohio facilities.

Our Employee Stock Ownership Plan (ESOP) ties your success to the company's, fostering long-term commitment. Regular performance reviews, mentorship, and tuition reimbursement open doors. In a company serving one million businesses, opportunities abound—whether staying local in Maryland or expanding nationally.

Compensation & Benefits

Earn competitively between $21.18 - $26.68 per hour, translating to $44,054 - $55,494 annually based on a standard full-time schedule in Baltimore, Maryland. This range reflects skill, experience, and performance, with potential for bonuses tied to collections goals. Cintas' benefits package stands out: comprehensive medical, dental, and vision plans with premiums below national averages. Choose from four medical options, including one at zero cost to you.

Financial security includes 401(k) with company match, profit sharing, and ESOP. Enjoy 100% company-paid disability, life, and AD&D insurance. Generous Paid Time Off, holidays, and flexible scheduling support your life outside work. These perks, combined with career training, make Cintas a top employer in Baltimore.

Culture

Cintas' culture in Baltimore, Maryland, embodies 'Ready for the Workday®'—professional, collaborative, and fun. As an Equal Opportunity Employer, we celebrate diversity without regard to race, color, religion, sex, national origin, age, disability, or veteran status. Team-building events, like crab feasts or harbor tours, build camaraderie. Supervisors mentor openly, and innovation is encouraged. In this Fortune 500 environment, you'll feel valued, with recognition programs highlighting top performers. It's a place where hard work meets heartfelt support.

How to Apply

Ready to join Cintas in Baltimore? Visit our careers site, search Requisition 218208, and submit your resume highlighting collections experience and skills. Our team reviews applications promptly—this posting stays open at least five days. Prepare for a phone screen, then in-person interview focusing on customer service scenarios. Background checks ensure fit. Apply now and start your journey!

FAQ

What experience is required? At least 2 years in collections, plus High School Diploma/GED.

Is this a remote position? No, it's on-site in Baltimore, Maryland, United States.

What shift is it? Full-time 1st shift.

Are benefits immediate? Yes, comprehensive package from day one.