Role Overview

In the bustling heart of Chicago, Illinois, Cintas Corporation is on the hunt for a talented Business Process Specialist II to join our dynamic Design Collective team. This pivotal role serves as the bridge between complex business systems and the end users who rely on them daily. As a Business Process Specialist II at Cintas in Chicago, you'll be the go-to expert for advising, training, and developing employees to master our sophisticated systems and streamlined business processes. Picture yourself diving deep into workflow challenges, uncovering inefficiencies, and crafting solutions that propel our operations forward. With Chicago's skyline as your backdrop, you'll collaborate with teams across the United States, ensuring that more than one million businesses served by Cintas stay Ready™ for the workday.

Requisition Number 219932 represents more than just a job posting—it's an invitation to shape the future of process excellence at a Fortune 500 powerhouse headquartered in Cincinnati, Ohio. Your strong problem-solving skills, process improvement expertise, and communication prowess will be your superpowers in this full-time, 1st shift position. Whether you're optimizing SAP modules or rolling out training sessions that stick, your impact will resonate throughout our nationwide network of facilities and services, from uniforms and mats to safety products and fire protection systems.

Day in the Life

Imagine starting your day at Cintas's Chicago, Illinois location in the 60638 zip code, grabbing a coffee while reviewing overnight system alerts from our SAP platform. By 9 AM, you're leading a virtual training session for field representatives in Texas and Ohio, breaking down a new process update with crystal-clear explanations and interactive demos using Microsoft PowerPoint. Lunchtime brings a quick team huddle where you brainstorm process bottlenecks with colleagues from the Process Improvement category.

Afternoon dives into action: analyzing Excel dashboards to spot workflow delays in our uniform rental distribution chain. You identify a 15% efficiency gap, propose a SAP configuration tweak, and draft a communication plan to roll it out company-wide. By 3 PM, you're on the road—your valid driver's license in hand—for a 25% travel commitment that takes you to a nearby Cintas facility in Illinois. There, you train end users hands-on, troubleshoot live issues, and gather feedback that fuels your next improvement project. Wrapping up by 5 PM, you document everything in our knowledge base, ensuring your insights benefit the entire organization. Evenings might involve prepping for tomorrow's stakeholder meeting, all while enjoying the vibrant energy of Chicago's United States business scene.

This rhythm repeats with variety: one week you're auditing processes in the workplace water services division, the next facilitating change management for first aid product implementations. Travel to other states keeps things fresh, blending desk analysis with field immersion in a role that's equal parts strategist, trainer, and problem-solver.

Why Chicago, Illinois

Chicago, Illinois, isn't just a location—it's a launchpad for your career at Cintas. As the third-largest city in the United States, Chicago pulses with opportunity in the 60638 area, home to logistics hubs and corporate powerhouses that align perfectly with Cintas's service-driven mission. Nestled near O'Hare International Airport, your 25% travel demands are effortlessly met, connecting you to Cintas locations across Ohio, Texas, and beyond.

The city's world-class infrastructure supports your professional growth: think cutting-edge co-working spaces, diverse networking events, and proximity to top universities for ongoing education. Chicago's diverse economy—from manufacturing to tech—mirrors Cintas's broad offerings, giving you real-world context for process innovations. Beyond work, indulge in deep-dish pizza at Lou Malnati's, catch a Cubs game at Wrigley Field, or stroll the Lake Michigan waterfront. With affordable living compared to coastal cities, excellent public transit, and a thriving job market, Chicago, Illinois, empowers you to thrive both professionally and personally while advancing Cintas's Ready™ promise nationwide.

Career Growth

At Cintas, career trajectories soar higher than Chicago's Willis Tower. Starting as Business Process Specialist II, you'll gain exposure to SAP mastery, leadership training, and cross-functional projects that fast-track promotions. Many alumni advance to Senior Process Analyst, Process Improvement Manager, or even Director of Operations within 3-5 years. Our Skills Development programs, including certifications in Lean Six Sigma and SAP, are fully supported.

With 2+ years of experience under your belt, leverage internal mobility to roles in sales support, IT systems, or customer service strategy across United States locations. Cintas's Employee Stock Ownership Plan (ESOP) ties your success to company growth, while mentorship from Design Collective leaders accelerates your path. Real stories abound: Chicago team members who've climbed from specialist to VP, impacting millions of businesses. Your problem-solving and communication skills position you for exponential growth in this merit-based culture.

Compensation & Benefits

Earn a competitive base salary ranging from $80,300 to $103,400 USD yearly, calibrated to your experience, skills, and Cintas's organizational needs in Chicago, Illinois. This disclosed range reflects our commitment to transparency and fairness. Beyond pay, dive into premium benefits: comprehensive medical, dental, and vision plans with premiums below national averages. Choose from four medical options, including one at zero cost to you.

• 401(k) with generous company match
• Profit sharing and ESOP for wealth building
• 100% company-paid disability, life, and AD&D insurance
• Generous Paid Time Off and holidays
• Robust training and advancement opportunities

These perks create financial security and work-life harmony, setting Cintas apart in the United States market.

Culture

Cintas's culture in Chicago, Illinois, embodies 'Ready for the Workday®'—professional, collaborative, and innovative. As a publicly traded Nasdaq company (CTAS) and S&P 500 component, we foster inclusivity as an Equal Opportunity Employer, valuing diversity without regard to race, color, religion, sex, national origin, age, disability, or veteran status. Team-building events, like Windy City outings, blend fun with purpose.

Expect a supportive environment where your ideas drive change, backed by Fortune 500 resources. Full-time, regular status means stability, with 1st shift flexibility for balance. Pride swells knowing your processes keep facilities clean, safe, and Ready™ for one million businesses daily.

How to Apply

Ready to elevate processes at Cintas in Chicago, Illinois? Visit our careers portal, search Requisition 219932, and submit your resume highlighting SAP experience, 2+ years customer-facing roles, and Microsoft Office proficiency. Include a cover letter showcasing your problem-solving stories. Applications remain open at least five days; top candidates advance quickly. Prepare for interviews assessing process improvement scenarios and travel readiness. Join us—your journey starts now.

FAQ

Q: Is travel required? Yes, up to 25% including overnight stays across United States locations.

Q: What SAP experience is needed? Hands-on usage; training provided for advanced modules.

Q: Bachelor's degree mandatory? Preferred but not required—High School Diploma/GED suffices with strong experience.

Q: Remote work possible? Primarily on-site in Chicago, Illinois 60638, with hybrid flexibility.