Role Overview

In the heart of Mason, Ohio, Cintas Corporation is on the lookout for a dynamic Manager of Operational Services to spearhead operational excellence. Picture this: you're at the helm of a high-performing team, navigating the complexities of matrixed workflows while ensuring every process hums with efficiency. This isn't just a job; it's a leadership journey where you blend people development with strategic process management. At Cintas, a Fortune 500 powerhouse headquartered nearby in Cincinnati, Ohio, this role positions you as the linchpin between supervisors, teams, and corporate vision.

Requisition Number: 219770. As Manager of Operational Services, you'll lead supervisors and their teams to deliver unwavering operational performance. In Mason, Ohio—a city pulsing with business innovation and proximity to major corporate hubs—you'll support teams tackling evolving business processes. Your days will involve fostering clarity, stability, and service levels that keep Cintas' million-plus customers ready for the workday. From uniforms to safety products, Cintas empowers businesses, and you'll ensure the backend operations run flawlessly.

This role demands a fusion of empathy and precision. You'll develop leaders, instill a culture of accountability, and champion continuous improvement. Partnering with Six Sigma experts, corporate departments, and internal customers, you'll roll out new processes, drive adoption, and hit key objectives. Representing Operational Services at every leadership tier, you'll align strategies, communicate priorities, and execute long-term visions. If you've got the grit to thrive in Mason, Ohio's vibrant professional scene, this is your chance to elevate your career at Cintas.

Day in the Life

Imagine starting your morning in Mason, Ohio, at Cintas' state-of-the-art facility. You kick off with a team huddle, reviewing KPIs and celebrating wins from the previous day. Coffee in hand, you dive into coaching sessions with supervisors, mapping out career growth paths and tackling blockers in real-time. By mid-morning, you're in a cross-functional meeting with Six Sigma leads, brainstorming workflow redesigns that could shave hours off processing times.

Lunch brings informal chats with your team, building that partner-centric culture Cintas values. Afternoon shifts to project management: tracking milestones on a process optimization initiative, mitigating risks, and ensuring deliverables align with business goals. A customer escalation pings your inbox—you jump in, collaborating with field leadership to resolve it swiftly, turning potential frustration into loyalty.

As the day winds down, you conduct performance reviews, providing constructive feedback that sparks growth. Ending with strategic planning, you align on tomorrow's priorities. Travel might call—25%-50% to other Ohio sites or beyond—but it's invigorating, exposing you to Cintas' national footprint. In Mason, Ohio, this rhythm blends leadership intensity with work-life balance, all while contributing to a company that equips over a million businesses daily.

Why Mason, Ohio

Mason, Ohio, isn't just a dot on the map; it's a thriving suburb 25 miles north of Cincinnati, blending small-town charm with big-city access. Home to Kings Island amusement park and top-rated schools, it's family-friendly with low crime and median home prices around $400,000. Tech giants like Huawei and Procter & Gamble have footprints here, making it a hub for professionals. Cintas' presence amplifies this—your role taps into a network of innovation.

Why stay? Commutes are a breeze (average 25 minutes), with easy I-71 access to Cincinnati's Reds games or Dayton's aviation history. Outdoor enthusiasts love the Little Miami River for kayaking, while Mason's vibrant downtown offers farm-to-table dining and events. Cost of living is 5% below national average, stretching your Cintas salary further. For career climbers, Mason's proximity to Fortune 500 HQs means endless networking. Join Cintas here, and you're not just working—you're rooting in a community that fuels ambition.

Career Growth

At Cintas, growth isn't a promise; it's a pipeline. As Manager of Operational Services in Mason, Ohio, you'll mentor emerging leaders, building skills that propel you upward. Picture advancing to Director of Operations or VP roles, with structured training in Six Sigma, leadership academies, and executive coaching. Cintas' ESOP and profit-sharing reward loyalty—many start in supervision and climb to C-suite.

Your success story: John, a former supervisor in Ohio, leveraged project leadership to become Regional Ops Director in three years. We invest in you—tuition reimbursement, online courses, and rotations across uniforms, safety, and facilities services. In Mason's ecosystem, network with peers at local chambers, positioning for promotions. Cintas' 1 million+ customers mean scalable impact; excel here, and doors open nationwide.

Compensation & Benefits

Earn competitively: base salary reflecting your experience, plus performance bonuses. Cintas' total rewards shine—medical/dental/vision with one zero-cost plan, premiums below average. 401(k) match, profit-sharing, ESOP for ownership stake. Fully paid disability, life, AD&D. Generous PTO, holidays, and skills training. In Mason, Ohio, this package means financial security amid rising opportunities.

Culture

Cintas' culture? Partner-centric, high-performance, fun. In Mason, Ohio, teams rally around 'Get Ready for the Workday.' Expect recognition events, wellness challenges, and open-door leadership. Diversity thrives—EOE championing all backgrounds. Your voice matters in town halls; innovation flows from collaboration. It's where accountability meets camaraderie, fueling daily wins.

How to Apply

Ready? Visit Cintas' careers page, search Requisition 219770. Tailor your resume to leadership/process skills. Interviews: virtual then onsite in Mason, Ohio. Prep for behavioral questions on projects, coaching. Background check standard. Join the Ready™ movement—apply now!

FAQ

Q: Is travel required? A: Yes, 25%-50%, mostly domestic.

Q: What's the shift? A: Full-time, 1st shift, flexible.