Role Overview

In the heart of Mason, Ohio, Cintas Corporation is on a mission to revolutionize how businesses manage their uniform and facility services through cutting-edge digital innovation. As the Senior Digital Product Manager - MyCintas, you'll lead the charge in transforming the MyCintas platform into an indispensable tool that bridges the gap between online convenience and on-site excellence. Picture this: a busy restaurant manager in Cincinnati logs into MyCintas from their phone during a rush hour, reorders supplies in seconds, tracks delivery in real-time, and receives personalized recommendations that anticipate their needs—all while your on-site service team handles the physical delivery with precision.

This isn't just a job; it's a leadership role where you'll own the vision for multiple digital products that serve over one million businesses nationwide. With Cintas headquartered nearby in Mason, Ohio, you'll collaborate closely with executives who value innovation as much as reliability. Your strategic mindset will drive product decisions that enhance customer loyalty, boost operational efficiency, and contribute directly to Cintas' Fortune 500 status. Managing a growing team of Product Managers, you'll foster a culture of excellence, mentoring talent while delivering measurable business impact.

Day in the Life

Your day at Cintas in Mason, Ohio, starts with a team stand-up in the modern open-office space overlooking the scenic Little Miami River valley. As Senior Digital Product Manager, you dive into dashboards tracking MyCintas usage metrics—user engagement up 15% week-over-week thanks to your latest feature rollout. Over coffee, you review customer feedback from a recent survey: 'The predictive ordering saved us hours!' This fuels your morning deep-dive into market research, analyzing competitors like Aramark's digital tools.

By 10 AM, you're in a cross-functional sync with engineering leads from the Mason headquarters, design experts, and sales reps from field locations across Ohio. You present your Q3 roadmap, prioritizing AI-driven inventory forecasts that integrate seamlessly with on-site route optimizations. Lunch brings an informal mentoring session with your Product Manager reports, where you coach one on A/B testing best practices using real MyCintas data.

Afternoon shifts to stakeholder alignment—a virtual call with operations directors in Texas and California, ensuring digital enhancements support their on-site teams. You wrap up by analyzing performance reports, identifying a friction point in the mobile checkout flow, and queuing it for iteration. Ending the day, you contribute to Cintas' innovation forum, sharing insights on emerging tech like AR for uniform visualization. This rhythm of strategy, collaboration, and execution defines your impactful days at Cintas.

Why Mason, Ohio

Mason, Ohio, isn't just a dot on the map—it's a thriving suburb 25 miles north of Cincinnati, blending small-town charm with big-city access. Home to Cintas' global headquarters, this location offers an ideal setting for ambitious professionals. Imagine commuting via I-71 without the urban gridlock, arriving at a state-of-the-art campus with walking trails, fitness centers, and on-site dining. Mason boasts top-rated schools in Kings Local School District, family-friendly events at Mason Community Center, and outdoor havens like Kings Island amusement park just minutes away.

The local economy pulses with innovation—Procter & Gamble and AK Steel anchor a business-friendly ecosystem, fostering networking opportunities. Housing is affordable compared to coastal tech hubs, with median home prices around $400,000 offering spacious properties in neighborhoods like Elliston Woods. Dining scenes shine at spots like The Precinct steakhouse or craft breweries in nearby Over-the-Rhine, Cincinnati. Low crime rates, vibrant community festivals, and proximity to major league sports (Reds baseball, Bengals football) make Mason perfect for balancing high-powered careers with enriching personal lives. Joining Cintas here means rooting yourself in a community that values hard work and heartfelt connections.

Career Growth

At Cintas, career trajectories soar higher than the Mason skyline. As Senior Digital Product Manager, you're not just managing products—you're grooming future leaders. Cintas invests heavily in development: tuition reimbursement up to $5,250 annually, leadership academies, and mentorship pairings with VPs. Many alumni from this role have advanced to Director of Digital Strategy or VP of Product, with internal promotions filling 70% of leadership positions.

Picture scaling your team from three to ten Product Managers within two years, then transitioning to oversee Cintas' entire digital portfolio. Cross-functional exposure—partnering with sales in United States markets, operations in Canada, and IT globally—builds versatile expertise. Annual performance calibrations ensure clear paths, with 360-degree feedback guiding your ascent. Cintas' ESOP means your success ties directly to company growth, creating millionaire retirees from entry-level starts. In Mason, Ohio, your ambition finds fertile ground.

Compensation & Benefits

Cintas rewards excellence competitively. Expect a base salary reflecting your seniority, plus performance bonuses tied to product KPIs like user adoption and revenue lift. Total compensation often exceeds market averages, bolstered by ESOP shares that have delivered 12% average annual returns. Benefits shine: four medical plans (one free), dental/vision with low premiums, and 100% company-paid life insurance.

Financial perks include 401(k) matching up to 4%, profit-sharing, and flexible PTO starting at three weeks. Wellness initiatives cover gym memberships, mental health days, and family leave. In Mason, Ohio, enjoy commuter benefits and on-site perks like summer barbecues. This package supports thriving, not just surviving.

Culture

Cintas' culture in Mason, Ohio, embodies 'Ready for the Workday'—prepared, positive, people-first. Weekly town halls foster transparency, with CEO shoutouts celebrating wins. Diversity thrives: employee resource groups for women in tech, veterans, and LGBTQ+ allies. Fun infusions include golf outings at nearby Royal Wood Golf Club and holiday parties at headquarters.

Collaboration trumps competition; your MyCintas innovations earn cross-team applause. Work-life harmony prevails—no face-time culture here, with results driving recognition. As a family-owned-feel public company, loyalty runs deep—average tenure exceeds 10 years. In Mason, this vibrant culture propels personal and professional fulfillment.

How to Apply

Ready to shape Cintas' digital future? Visit the Cintas careers portal, search requisition 213799, and submit your resume tailored to product leadership. Highlight quantifiable wins like 'Led portfolio growing MAU 40% YoY.' Expect a multi-stage process: recruiter screen, hiring manager interview, panel with stakeholders, and a product case study. Virtual options available, with in-person finals at Mason headquarters. Top candidates receive offers within two weeks. Join the Ready™ revolution today.

FAQ

Q: Is this role remote? Primarily on-site in Mason, Ohio, with hybrid flexibility post-onboarding.

Q: What tools does the team use? Jira, Confluence, Figma, Google Analytics, Amplitude, and custom Cintas dashboards.

Q: What's the team structure? You'll manage 3-5 PMs initially, reporting to Digital Director.