Role Overview

In the heart of Appleton, Wisconsin, Cintas Corporation is on the lookout for a dynamic Service Manager to lead our customer-facing service team. This pivotal role demands a blend of leadership prowess, customer obsession, and operational savvy. As Service Manager, you'll be the driving force behind a high-performing team that ensures businesses across the Fox Cities region stay ready for the workday with Cintas' premier uniform, facility services, and fire protection solutions. Picture yourself starting your day reviewing team metrics, strategizing on sales growth, and hitting the road to champion your team's success at client sites. With Requisition Number 219920, this full-time, first-shift position in the Fire organization offers a chance to make a tangible impact in a Fortune 500 powerhouse headquartered in Cincinnati, Ohio, United States.

Your journey begins with hiring top talent, shaping their performance through coaching and feedback, and cultivating a safety-first culture that aligns with Cintas' unwavering commitment to excellence. You'll dive into customer goodwill visits, resolving issues on the spot to sustain sky-high satisfaction rates. Balancing sales targets, profit margins, inventory precision, and payroll efficiency will be your daily rhythm, all while providing hands-on support—whether accompanying service reps on routes or independently managing pick-ups and deliveries in your company vehicle. This isn't desk-bound management; it's boots-on-the-ground leadership that lifts heavy loads, builds relationships, and propels business growth in Appleton's vibrant industrial landscape.

Day in the Life

Imagine dawn breaking over the Fox River in Appleton, Wisconsin, as you fire up your company truck and head to the Cintas location at 54913 zip code. Your morning kicks off with a team huddle: reviewing yesterday's wins, tackling overnight customer escalations, and mapping out sales strategies for the day. By 9 AM, you're on-site at a local manufacturing plant, shadowing a service rep during a uniform exchange, demonstrating perfect pick-up techniques while chatting up the facility manager about expanding fire safety services.

Lunch is grabbed on the go—perhaps a quick stop at Houdini's Escape Gastropub—before diving into performance reviews. Afternoon brings budget analysis: tweaking inventory orders to hit profit goals and training a new hire on upselling restroom supplies. A customer complaint rolls in; you resolve it personally, turning frustration into loyalty. As the sun sets over Appleton's Paperfest vibes, you wrap up with route optimizations, ensuring tomorrow's deliveries are seamless. Evenings might involve mentoring sessions or prepping for the next hiring push. It's demanding, rewarding, and deeply fulfilling—a true leader's life in United States' Midwest powerhouse.

Why Appleton, Wisconsin

Appleton, Wisconsin, isn't just a dot on the map; it's a thriving hub in the Fox Valley, blending small-town charm with big-city opportunities. Home to over 74,000 residents, this city pulses with manufacturing might—think paper mills, tech innovators, and food processing giants that rely on Cintas to keep facilities spotless and safe. Nestled along the Fox River, Appleton boasts four beautiful seasons: crisp autumns for Badger football tailgates, snowy winters for ice skating at Memorial Park, vibrant summers at the Mile of Music festival, and spring blooms perfect for hiking the Trout Creek trail.

Why here for your Service Manager career? Unmatched quality of life—affordable housing (median home price around $250,000), top-rated schools like Appleton North High, and a family-friendly vibe with attractions like the Harry Houdini Historical Center. Commutes are a breeze (under 20 minutes average), leaving time for community events or volunteering at the Building for Kids Children's Museum. Appleton's economy is robust, with low unemployment and growth in sectors needing Cintas' expertise: healthcare at ThedaCare, manufacturing at Pierce Manufacturing, and hospitality downtown. Join Cintas here, and you're not just working; you're investing in a community where leaders like you shape the future.

Career Growth

Cintas doesn't just offer jobs; we build empires for leaders. As Service Manager in Appleton, Wisconsin, your trajectory soars. Excel here, and step into District Manager overseeing multiple locations across Wisconsin, or pivot to National Accounts leadership. Our proven path includes skills academies, sales bootcamps, and mentorship from Fortune 500 executives. Many start in service roles and climb to VP levels—with ESOP ownership, your success compounds.

Internal promotions fill 80% of management spots. Gain certifications in fire safety, lean operations, or sales mastery. Network at company-wide summits in Cincinnati, Ohio. In Appleton, tap local chambers for visibility. Whether eyeing General Manager or corporate strategy, Cintas fuels your ascent with tuition reimbursement, leadership tracks, and performance bonuses tied to growth metrics.

Compensation & Benefits

Earn competitively as Service Manager: base salaries reflecting experience, plus uncapped commissions from sales triumphs. Total comp often exceeds industry norms, with perks amplifying value. Medical, dental, vision—premiums crush national averages, including a zero-cost plan. 401(k) matching, profit sharing, ESOP make you an owner. 100% company-paid life, disability, AD&D. Generous PTO, holidays, and flex time. Invest in yourself via training stipends. Appleton's low cost of living stretches your dollars further—live richly on a manager's pay.

Culture

Cintas culture? Partnership personified. In Appleton, Wisconsin, United States, we're a family of 40,000+ strong, united by 'Ready for the Workday' ethos. Expect recognition galore: monthly awards, President's Clubs for top performers. Diversity thrives—we're proud EEO employers. Safety is sacred; innovation sparks daily. Team-building at Timber Rattlers games or potlucks fosters bonds. Leaders empower; your voice shapes Appleton ops. Fun, fierce, family—that's Cintas.

How to Apply

Ready to lead in Appleton? Search Requisition 219920 on Cintas' careers site. Tailor your resume highlighting management wins, attach cover letter sharing your customer passion. Interviews: phone screen, panel with Appleton team, ride-along. Offers swift—start within two weeks. Need accommodations? Contact HR. Equal opportunity awaits.

FAQ

What shifts does this role entail? Full-time, first shift, typically 8 AM-5 PM with flexibility for customer needs.

Is relocation assistance provided? For qualified candidates, yes—discuss during interviews.

What's the team size I'll manage? 8-15 service professionals, scaling with business growth.