Role Overview

In the bustling city of Round Rock, Texas, Cintas Corporation is on the lookout for a dynamic Service Manager to lead our customer-facing Service team. This pivotal role is at the heart of our operations, ensuring that businesses across the region receive top-tier uniform rental, facility services, and safety solutions. As a Service Manager, you'll be the driving force behind team performance, customer satisfaction, and achieving ambitious sales targets. Picture yourself starting your day reviewing route efficiencies, motivating your team during morning huddles, and ending with celebratory wins over met quotas. Cintas, a Fortune 500 powerhouse headquartered in Cincinnati, Ohio, empowers over one million businesses nationwide to open their doors confidently every day. In Round Rock, you'll contribute to this mission by managing a team that delivers essential products like uniforms, mats, mops, restroom supplies, and safety equipment right to local doors.

The role demands a blend of strategic oversight and hands-on involvement. You'll hire top talent, conduct performance reviews, and foster a culture of safety and excellence. From resolving complex customer issues to training reps on persuasive sales techniques, your leadership will directly impact our market dominance in Texas. Whether accompanying a service rep on a delivery to a manufacturing plant in nearby Austin or conducting goodwill visits to long-term clients in Round Rock's thriving business parks, you'll be out in the field, building relationships and ensuring seamless service. This isn't just management; it's about creating tangible results in a high-energy environment where your decisions shape daily operations and long-term success.

Day in the Life

Imagine a typical Tuesday as the Service Manager at Cintas in Round Rock, Texas. Your alarm buzzes at 5:30 AM in this vibrant suburb north of Austin. After a quick breakfast, you're at the Cintas facility by 6:45 AM, coffee in hand, reviewing overnight reports on inventory levels and route schedules. The team assembles at 7:00 AM for a stand-up meeting where you celebrate yesterday's sales wins, address safety reminders, and assign priorities. 'Team, let's push for those upsell opportunities on restroom supplies today,' you rally.

By 8:00 AM, you're out with a new hire, shadowing their route through Round Rock's industrial corridors. You stop at a local tech manufacturer's warehouse, demonstrating how to upsell first aid kits while personally handling a heavy mat exchange. Lunch is grabbed on the go—perhaps a brisk walk through Old Settlers Park for some Texas sunshine. Afternoon brings office time: analyzing payroll data, budgeting for next quarter, and resolving a billing dispute with a satisfied customer on the phone. At 3:00 PM, you train two reps on advanced sales scripts, role-playing scenarios tailored to Round Rock's diverse businesses from retail to construction.

As the day winds down, you drive the company van back, logging 150 miles, and wrap up with performance check-ins. By 5:30 PM, you're reviewing profit metrics, noting how your team's efforts boosted inventory turnover by 12%. Heading home, you reflect on the personal thank-you note from a client, knowing tomorrow brings fresh opportunities to lead, serve, and grow in this essential role at Cintas.

Why Round Rock, Texas

Round Rock, Texas, isn't just a dot on the map—it's a booming hub of innovation and opportunity, perfectly poised 20 minutes north of Austin in the heart of Williamson County. Home to tech giants like Dell and a burgeoning scene of startups, this city blends small-town charm with big-city ambition. With a population exceeding 130,000, Round Rock offers a family-friendly vibe, top-rated schools in the Round Rock Independent School District, and endless recreation at places like Lake Creek Trail and Round Rock Premium Outlets for weekend shopping sprees.

For professionals, the location is unbeatable. Proximity to Austin's international airport and major highways like I-35 makes travel a breeze, while the local economy thrives on manufacturing, healthcare, and retail—ideal for Cintas' service offerings. No state income tax means more take-home pay, and the cost of living is 10% below the national average, stretching your earnings further. Enjoy year-round festivals like the Round Rock Express baseball games or the vibrant downtown scene with craft breweries and farm-to-table eateries. Choosing Round Rock means investing in a lifestyle where career growth at Cintas aligns with personal fulfillment in one of Texas' fastest-growing cities.

Career Growth

At Cintas, your trajectory as a Service Manager in Round Rock, Texas, is skyward. We promote from within—77% of management roles are filled internally. Start by mastering team leadership, then advance to District Manager overseeing multiple locations, or pivot to Sales Director roles with multimillion-dollar portfolios. Our robust training includes the Cintas Leadership Academy, online modules on advanced management, and mentorship from seasoned executives.

Real stories abound: John, a former Service Manager in Texas, climbed to Regional Vice President within five years through consistent overachievement. We track your progress via annual development plans, offering tuition reimbursement for degrees and certifications. In Round Rock's expanding market, your success fuels rapid promotions, with many hitting senior leadership by year three. Cintas invests in you because your growth powers our 99% customer retention rate.

Compensation & Benefits

Earn competitively as a Service Manager in Round Rock, Texas, with base salaries reflecting experience, plus uncapped commissions from sales goals. Total compensation often exceeds industry norms, paired with world-class benefits. Choose from four medical plans—one free—with low premiums. Dental and vision coverage ensure comprehensive wellness.

Retirement shines with 401(k) matching up to 6%, profit sharing, and ESOP ownership, making you a stakeholder in our success. Enjoy 100% company-paid life, disability, and AD&D insurance. Generous PTO starts at three weeks, plus holidays. Continuous skills training positions you for advancement, all in a supportive culture valuing work-life balance.

Culture

Cintas' culture in Round Rock, Texas, is built on partnership, integrity, and hustle. We're employee-partners, sharing in profits via ESOP. Weekly team huddles foster camaraderie, while safety-first initiatives earn national awards. Diversity thrives—we're an Equal Opportunity Employer celebrating all backgrounds. Community involvement, like sponsoring local Round Rock events, strengthens bonds. Expect recognition programs, flexible scheduling, and a fun atmosphere with barbecues and achievement celebrations. Here, your voice matters in town halls, driving innovation from the front lines.

How to Apply

Ready to lead in Round Rock, Texas? Visit Cintas' careers site, search requisition 219923, and submit your resume highlighting management experience. Our team reviews applications within 48 hours. Prepare for interviews focusing on leadership scenarios. Offers extend within a week—start within two. Join the Ready for the Workday team today!

FAQ

What experience is required? High School Diploma/GED required; Bachelor's preferred. Management and sales experience ideal.

Is a driver's license needed? Yes, valid driver's license is mandatory.

What shifts are available? Full-time, 1st shift.

Are benefits immediate? Yes, comprehensive benefits start day one.