Role Overview

In the heart of Pawtucket, Rhode Island, Cintas is on the hunt for a dynamic Service Manager - Fire Protection Advanced Services to lead our cutting-edge team. Picture this: you're at the helm of a squad of elite technicians specializing in fire alarms, monitoring systems, and sprinkler suppression. Every day, you ensure businesses across Pawtucket and beyond open their doors confidently, protected by state-of-the-art fire safety solutions. This isn't just a job; it's a mission-critical role where your leadership directly safeguards lives and properties.

Cintas, a Fortune 500 powerhouse headquartered in Cincinnati, Ohio, has been the go-to partner for over a million businesses nationwide. From uniforms to fire extinguishers, we keep facilities clean, safe, and ready. As Service Manager, you'll hire top talent, coach them to excellence, and drive performance metrics that make a real impact. Imagine resolving a critical alarm issue for a local Pawtucket manufacturer just before shift change—that's the heroism in your daily routine. With a base salary ranging from $89,100 to $115,500 plus bonuses, this position offers stability and growth in a booming industry.

Day in the Life

Your morning in Pawtucket starts with a steaming coffee from a local spot near the Blackstone River, reviewing overnight service reports on your tablet. By 8 AM, you're at the Cintas facility, rallying your team in a huddle: celebrating yesterday's wins, like the flawless sprinkler inspection at a nearby textile mill, and assigning routes. Today, you're hands-on—shadowing Tech Sarah on a fire alarm upgrade at a Pawtucket warehouse. Driving the company van through historic streets lined with mill relics, you arrive, unload tools, and dive in, troubleshooting wiring while chatting with the facility manager about uptime reliability.

Lunch is a quick team debrief at a Pawtucket diner, where you coach on upselling monitoring services. Afternoon brings budget reviews—you're crushing profit goals—and a customer goodwill visit to a loyal restaurant client, ensuring their suppression systems are pristine. End the day resolving a payroll glitch and planning training on new NFPA codes. Home by 6 PM, you've led 12 service calls, mentored three techs, and boosted customer NPS scores. It's demanding, rewarding, and pivotal to Pawtucket's safety fabric.

Why Pawtucket, Rhode Island

Pawtucket, Rhode Island, pulses with industrial heritage and modern revival. Once the birthplace of the American Industrial Revolution along the Blackstone River, it's now a hub of innovation, arts, and community spirit. Living here means affordable homes—median prices under $300K—proximity to Providence's vibrancy (just 10 minutes away), and easy commutes via Route 95. Fire protection demand surges with revitalized mills turning into lofts and breweries needing compliant systems.

Enjoy Slater Park's trails for weekend hikes, Hope Artiste Village for craft beers, and the Pawtucket Red Sox stadium for summer nights. Rhode Island's no-sales-tax-on-clothing perk sweetens deals at nearby malls. With Cintas' local presence, you're woven into a tight-knit community where your expertise protects historic sites and new ventures alike. Pawtucket offers work-life balance: beaches in 30 minutes, Boston in an hour, and a cost of living 10% below national average.

Career Growth

At Cintas, growth isn't a promise—it's a pathway. Start as Service Manager and climb to District Manager or Regional Fire Director within 3-5 years. Our ESOP means you're an owner, sharing in profits. Internal promotions fill 80% of leadership roles; we've got stories of techs becoming VPs. Pawtucket's branch feeds into New England's network, opening doors to Boston or Hartford ops.

Training is relentless: NICET certifications, leadership academies, and fire safety symposiums. Mentorship pairs you with seasoned execs. Performance bonuses fuel ambition—hit targets, unlock accelerators. Whether specializing in alarms or expanding to safety services, Cintas invests in your ascent, turning Pawtucket roots into national impact.

Compensation & Benefits

Earn $89,100-$115,500 base, plus annual bonuses tied to your team's success, location performance, and company wins. Total comp often exceeds $130K for high performers. Benefits shine: zero-cost medical plans, 401(k) match up to 6%, ESOP equity, and fully paid life/disability. PTO starts generous, scaling with tenure; holidays include floating days.

Perks extend to wellness reimbursements, tuition aid, and product discounts. In Pawtucket, this package outpaces local averages, securing your future while rewarding today's hustle.

Culture

Cintas culture is Ready for Workday®—professional, collaborative, fun. In Pawtucket, teams bond over cookouts at the branch and volunteer at fire safety fairs. Leadership empowers: your ideas shape ops. Diversity thrives; we're an Equal Opportunity Employer. Expect recognition—monthly awards, all-hands celebrations. It's high-energy, supportive, where grit meets gratitude.

How to Apply

Ready to ignite your career? Visit Cintas' careers site, search Requisition 217835, and submit your resume. Highlight fire protection experience and leadership wins. Interviews are virtual first, then in-person at Pawtucket. Offers extend within days—start in two weeks. Background checks and driving records apply. Join us; protect Pawtucket, advance with Cintas.

FAQ

Q: Is relocation assistance offered? A: For strong candidates, yes—discuss during interviews.

Q: What's the work schedule? A: Full-time, 1st shift, with flexibility for on-call emergencies.

Q: Do I need fire certs? A: Preferred, but trainable; NICET a plus.

Q: Vehicle provided? A: Yes, company-owned with maintenance covered.