Role Overview

In the bustling industrial hub of Buffalo, New York, Cintas Corporation is on the hunt for a dynamic Service Manager - First Aid and Safety to lead our customer-facing service team. This isn't just a job; it's a leadership role where you'll shape the safety landscape for businesses across Western New York. Imagine starting your day knowing you're ensuring workplaces from manufacturing plants along the Niagara River to distribution centers in the Queen City are equipped with top-tier first aid and safety solutions. As Service Manager, you'll hire top talent, drive performance, and resolve issues that keep customers loyal. With a base salary ranging from $68,000 to $90,422 plus bonuses, this position offers stability and growth in a Fortune 500 company renowned for helping over one million businesses get Ready™ for the workday.

Your story begins with building a high-performing team dedicated to delivering Cintas' first aid cabinets, eyewash stations, and safety training programs. You'll foster a culture of safety, not just in words but in action, accompanying your reps on routes through Buffalo's snowy winters and vibrant summers, hands-on lifting products into client sites. This role demands a leader who thrives on achieving sales targets, managing budgets, and turning operational challenges into triumphs. Picture the satisfaction of a customer testimonial praising your team's quick response to a safety audit need— that's the impact you'll make daily in Buffalo, New York, United States.

Day in the Life

Dawn breaks over Lake Erie as you fire up your company vehicle in Buffalo, New York, ready for a day as Service Manager at Cintas. Your morning kicks off at the local branch, reviewing overnight reports on inventory levels for first aid supplies and safety gear. Over coffee, you huddle with your team, assigning routes that snake through Cheektowaga warehouses and Tonawanda factories. Today's agenda includes a performance check-in with a new hire, coaching them on upselling defibrillators during service calls.

By 9 AM, you're on the road, driving to a major manufacturing client in the Buffalo Niagara Medical Campus area. You join your service rep, demonstrating proper AED maintenance while charming the safety officer with insights on compliance updates. Lunch is grabbed at a local spot like Anderson's Frozen Custard, fueling up for an afternoon of goodwill visits. One stop reveals a stockout issue—you jump in, coordinating a same-day delivery from the warehouse, turning frustration into loyalty.

Back at base by 4 PM, you crunch numbers: sales up 12%, payroll on track. You train the team on new sales scripts via an interactive session, then wrap with budget reviews, planning for Q2 expansions. As the sun sets over the skyline, you reflect on hitting profit goals, knowing tomorrow brings more opportunities to lead in Buffalo's resilient business community. This rhythm—strategic oversight blended with hands-on action—defines your impactful days at Cintas.

Why Buffalo, New York

Buffalo, New York, isn't just a location; it's a launchpad for your career with Cintas. Nestled where Lake Erie meets the Niagara River, this city pulses with industrial might—from steel mills reborn as innovation hubs to a booming logistics sector shipping goods worldwide. With over 1,200 manufacturing jobs added recently, demand for first aid and safety services skyrockets, positioning you at the heart of growth. Cintas' presence here taps into a customer base craving reliable partners amid Buffalo's harsh winters, where safety gear prevents slips and falls.

Beyond business, Buffalo offers an unbeatable lifestyle. Affordable housing in neighborhoods like Elmwood Village lets you live richly on your competitive salary. Dive into culture at the Albright-Knox Art Gallery, cheer the Buffalo Bills at Highmark Stadium, or savor wings at Anchor Bar—the birthplace. Proximity to Niagara Falls provides weekend escapes, while a low cost of living (20% below national average) stretches your earnings. In Buffalo, United States, you'll build a career and a life, supported by a community that values hard work and resilience, much like Cintas' ethos.

Career Growth

At Cintas, your ascent as Service Manager in Buffalo, New York, is just chapter one. Our proven path propels leaders to District Manager, Regional roles, and beyond, with 70% of positions filled internally. Dive into Cintas University's training—online modules on advanced sales, leadership workshops, and safety certifications tailored to first aid expertise. Mentorship pairs you with seasoned execs who've climbed from service reps to VPs.

Track record speaks: recent Buffalo promotes include Service Managers stepping into multi-site oversight within 18 months. ESOP ownership vests your stake in company success, fueling ambition. Annual reviews pinpoint growth areas, with tuition reimbursement for degrees. Whether eyeing corporate HQ in Cincinnati, Ohio, or expanding locally, Cintas invests in your story, turning Buffalo roots into national influence in the $50B+ uniform and safety industry.

Compensation & Benefits

Earn between $68,000-$90,422 base, plus performance bonuses tied to your team's wins—often 20-30% of salary. In Buffalo's market, this outpaces local medians, funding lakefront dreams. Benefits shine: zero-premium medical plans, 401(k) match up to 6%, ESOP for wealth-building, fully paid life/disability insurance. Generous PTO, holidays, and training cement long-term security.

Culture

Cintas' culture in Buffalo, New York, thrives on partnership—'employee-partners' collaborate like family. Weekly huddles celebrate wins, from sales spikes to safety milestones. Diversity fuels innovation; we're an Equal Opportunity Employer embracing all. Fun shines through team outings to Canalside festivals, fostering bonds that drive retention (average tenure 12+ years). Integrity guides every route, ensuring you're proud of your Cintas badge.

How to Apply

Ready to lead safety in Buffalo? Visit Cintas' careers site, search requisition 219863, and submit your resume highlighting management/sales experience. Include your valid driver's license proof. Our team reviews within 48 hours; top candidates interview on-site or virtually. Offers extend within a week—start within two weeks. Join Cintas in Buffalo, New York, United States, today.

FAQ

Q: What shift is this role? A: Full-time, 1st shift, with flexibility for customer needs.

Q: Is relocation assistance offered? A: For qualified candidates, yes—discuss in interviews.

Q: What's the team size? A: Typically 8-12 service professionals.

Q: Physical demands? A: Lifting up to 50 lbs, walking sites, driving.