Job ID: 2005348

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

Start Date: 01 March 2026

Preferred Locations: Eschborn/Frankfurt am Main, Garching/Munich, Berlin, Bonn, Cologne, Dusseldorf

Meet the Team 

Our Customer Experience Delivery team is composed of trusted advisors dedicated to building strong, long-term relationships with customers. We work closely with national and international clients to understand their technical business requirements and provide thought leadership in solving technology challenges. Our team members are skilled in proposing innovative technology designs that meet current and future needs, delivering IT consultancy services, and creating project documentation aligned with Cisco standards.

Your Impact 

As a member of the Customer Experience Delivery team, your daily contributions directly influence the success and satisfaction of a diverse range of national and international customers. Your impact includes:

• Building and nurturing strong, trusted relationships with customers worldwide.

• Guiding customers through complex technology evolutions and digital transformation journeys.

• Preparing customers’ business and technology infrastructures to embrace emerging trends.

• Designing and reviewing advanced data center, cloud, network, and security solutions that exceed business requirements.

• Installing, configuring, and integrating Cisco and third-party solutions to meet customer needs.

• Vigilantly monitoring and addressing increasing security demands and the evolving threat landscape.

• Managing and optimizing existing network or cloud infrastructures with a focus on redundancy and risk mitigation.

• Solving multifaceted technology and software challenges to reduce risk and enhance operational efficiency.

• Engaging in travel and face-to-face consulting to provide personalized customer support.

• Developing specialized expertise in specific technologies, customer segments, or markets through broad foundational training.

Minimum Qualifications

• You are a recent graduate or on your final year of studies towards a degree or related program or other academic certification; equivalent experience accepted in lieu of degree

• You are able to live and work in Germany with no additional VISA sponsorship from Cisco

• You are fluent in English and German 

Preferred Qualifications

• You are excited by the fascinating world of Cisco software, security or infrastructure solutions, and you love to see customers succeed. 

• A technology enthusiast, enjoying talking about innovation and always keeping up with the latest technology news.

• A strong communicator with the confidence to engage and talk to a wide range of people.

• View team collaboration as instrumental to achieving success.

• Enjoy looking at practical real life challenges and think creatively to solve them.

• Approach situations with an open and curious mind, taking on challenges with an eye for opportunity.

• You have a passion for one or more of the following technologies: Routing, Switching, Wireless, Software or Network programmability & automation, or you demonstrate a strong willingness to learn.

• Knowledge of adjacent technologies, holding Cisco Certifications (e.g., CCNA, CCNP, DEVASC) or industry recognized certifications is a plus.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.