Job ID: 2000224

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

Location: Lisbon, Portugal (we follow a hybrid work approach - some office presence is required: 2-3 days per week on average) 

Start date: March 2026. One-Year part-time internship (minimum 24h/week) - flexible working hours.  
 

Applications are accepted until further notice.   

Meet the team: 

Cisco Customer Experience (CX) delivers the best customer experience in the industry that accelerates success for our customers and profitable growth for Cisco and our partners. The Customer Experience Academy (CXA) is a globally recognized, award-winning organization dedicated to developing the next generation of Cisco CX Engineers. Our Consulting Engineers are an integral part of the CX team delivering business critical services to our customers. We combine the power of Cisco Analytics and knowledge with the outstanding technical expertise and consulting to drive value, innovation, and adoption in our customer´s network. 

Your impact 

Cisco Customer Experience Academy (CX Academy) Internship Program is designed to provide you with practical opportunities to apply theory learned from the classroom to a professional work setting. You will be coached and mentored by some of the industry’s brightest minds who will help challenge and develop your skills. You will get the opportunity and resources to become a true technology expert when combined with your drive and motivation. 

All combined, your Internship increases your job readiness across the industry and will give you a competitive advantage for landing a full-time job at Cisco. 

By participating in the Internship program you will: 

• Work with a team of highly qualified professionals who serve worldwide customers. Solve technical issues, optimise workflows or enhance future products 
• Develop an agile approach to learning, practice, troubleshoot and implement 
• Develop a Customer Experience (CX) mindset. Learn how to prioritize, multitask and enable customer success 
• Build your professional network. Practice how to communicate, share knowledge & ideas and work with diverse cultures 
• Significantly increase your chances to get full time job in Cisco in future 
• Receive in-depth training and build your skills as you earn industry-leading Cisco certifications 

Minimum qualifications  

• You are currently enrolled in a Networking, IT, Computer Science, or related Engineering degree (being a student for the duration of the internship is a must)  
• You are fluent in English (written and verbal)  
• You are passionate about networking, information technology or computer science 
• You are able to live and work in Portugal with no additional VISA sponsorship from Cisco during the duration of the program 
• You are a team player and work well in small and large group environments 

Preferred qualifications  

• You have notions of technology in a relevant domain, such as: Routing, Switching, Datacenter, Virtualization, Mobility, Wireless, Unified Communications, Business Video, Security or Software Defined Networking  
• You understand the need to script and automate in Python or similar languages 
• Leverage good communication, consulting and customer relationship skills to create productive collaborations. 
• Knowledge of adjacent technologies, holding Cisco Certifications (e.g., CCNA, CCNP) or industry recognized certifications is a plus. 

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.