Job ID: 1450556

This role will be part of Cisco’s international communications team which supports employee and executive communications, PR and social media in markets outside of the U.S.

The Operations Manager, APJC and EMEA, will play an important role in strengthening team effectiveness and streamlining processes across our regional teams. Partnering with regional communications leadership and the central operations team, you will help to optimize productivity and ensure programs are delivered on time, on budget and against defined goals. As part of the engine driving our team’s success, you’ll use your operations expertise to build systems and processes that help our teams work smarter and more efficiently.

Your Impact

• Drive operational excellence across Cisco’s International Communications team, supporting employee and executive communications, PR, and social media across markets outside the U.S.

• Partner with regional communications leadership and the central operations team to strengthen team effectiveness and streamline processes across APJC and EMEA.

• Support strategic planning, campaign execution, and daily operations to keep key activities—including team meetings, offsites, and planning cycles—organized and on track.

• Identify and implement opportunities to improve processes, eliminate inefficiencies, and enhance collaboration across regions to increase productivity and impact.

• Track, analyze, and report on KPIs to provide data-driven insights that guide leadership decisions and optimize performance.

• Manage regional budgets and resources, ensuring programs are delivered on time, on budget, and aligned with annual goals.

Minimum Qualifications:

• 8+ years of marketing and/or communications management experience with a focus on program management.

• Proven experience managing multiple stakeholders across time zones and cultures within APJC and EMEA regions.

• Proficiency in using AI tools and platforms to streamline processes, analyze data, and drive operational efficiency.

• Demonstrated experience managing budgets, tracking ROI, and optimizing resource allocation.

• Fluency in business-level English.

Preferred qualifications

• Exceptional organizational, planning, and problem-solving skills with the ability to identify opportunities and deliver results.

• Strong ability to manage multiple priorities and deadlines in a fast-paced, global environment.

• Confident communicator with the capability to build trust, alignment, and influence across cross-functional teams.

• Comfortable navigating and influencing within a complex, global organization.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.