Job ID: 2001537

Meet the Team

• Develops and maintains best in class Manufacturing Quality for all Acacia products.

• Implementation of consistently effective proactive Quality systems and methods.

• Highly collaborative team of quality specialists strategically located globally.

• Drives multi-functional connections between customers, design and manufacturing.

Your Impact

• Collaborate closely with US based Operations, Quality, PLM and Design Engineering teams as well as Contractor Manufacturing (CM) and Supplier teams facilitating all aspects of manufacturing quality engineering development and support.

• Communicate and confirm CM quality requirements and drive use of quality metrics, 8D data and continuous improvement actions to allow avoidance or rapid resolution of any quality issues the full product lifecycle.

• Support audits of all types (customer audits, vendor audits and internal CM audits) with quality sample verification including facilitation of ongoing reliability testing/monitoring (ORT/ORM) and OBA activity and providing Shipment oversight and approval as required.

• Ensure quality systems and best practices are in place and stable for all new product launches working with multi-functional teams to confirm process stability and volume Ramp and RMA readiness.

• Support communication and analysis of customer failure information and facilitate generation of customer reports with RCA and corrective actions along with final FA or 8D reports reviews to confirm closure of corrective actions at CM and Vendor sites.

Minimum Qualifications

• BS degree or equivalent experience in quality, engineering, or other relevant majors.

• Outstanding problem solving skills with strong statistical data analysis skills and ability to drive solutions through multi-functional teams.

• Excellent written and good verbal communications skills in English required.

• Ability to travel regionally in Asia and occasionally to the US as needed.

• 2+ years of experience optical transceiver and/or electronic silicon wafer processing.

Preferred Qualifications

• Experience working in a cleanroom environment is helpful.

• Six Sigma Certifications with Quality Management Tools experience preferred.

• Statistical Analysis for Six-Sigma with DMAIC processes and/or FMEA/Design of Experiment (DOE)/Hypothesis Test/ANOVA experience a bonus.

• Reliability engineering experience with Telecom class of products is an asset.

• Proficiency in Thai is a strong expectation.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.