Job ID: 2000909

Meet the Team 

Cisco IT is a transformation engine enabling people to do the best work of their lives. Our vision is to be admired as the world’s best IT organization. We lead with user experience, embrace agile ways of working, drive engineering effectiveness, and deliver with Cloud first, shift left, AI powered technology. 

The Cisco IT team is changing the way we run Cisco’s operations by improving the power of technology, the best of business processes and outstanding data insights. Together, we will reinvent the Cisco experience. Show the world how to reinvent applications and demonstrate the future of the Internet to showcase the power of Cisco: our people, products, processes, systems, and data. Please join us in this journey to deliver the best customer and partner experience by being part of Connected Engineering and Transformation Office (CETO)!

Your Impact 

As a Software Engineer in the Voice of the Customer Platform, you will play a crucial role in advancing Splunk’s Platform OKRs—driving World Class Velocity, enabling Agentic solutions, and fostering Cisco-Splunk synergies. By implementing scalable Alpha, Beta, and Early Access programs, you will accelerate product validation, enhance customer onboarding, and increase satisfaction. Your efforts will ensure that customer feedback is quickly and effectively integrated, directly supporting key strategic initiatives and strengthening the team’s ability to deliver innovative solutions·

Lead the Design and development of backend services using Golang and GraphQL

Build and maintain responsive web application using React and TypeScript, ensuring clean, reusable and scalable components

Implement modern UI/UX best practices, state management and component-based design

Collaborate closely with product, design and business stakeholders to deliver seamless, accessible user experiences

Ensure System performance, scalability and security through thoughtful design and proactive monitoring

Define and implement engineering standards including testing strategies, CI/CD and deployment best practices

Minimum Qualifications

• Deep expertise in Go for backend development
• Extensive experience with reach-based web development, including component design, state management and performance design,
• Background in real-time systems, caching strategies or event driven architectures
• Experience with databases (both SQL and Non SQL)
• Familiarity with cloud platforms (AWS, GCP or Azure) and Containerization (Docker, Kubernetes) 

Preferred Qualifications

• Deep expertise in Go for backend development
• Extensive experience with reach-based web development, including component design, state management and performance design,
• Background in real-time systems, caching strategies or event driven architectures
• Experience with databases (both SQL and Non SQL)
• Familiarity with cloud platforms (AWS, GCP or Azure) and Containerization (Docker, Kubernetes) 

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.