Job ID: 1452086

Meet the Team
Become part of Cisco's innovative Mobile Packet Core support team, where we address the most advanced challenges in mobile networking worldwide. Our success is built on teamwork and technical expertise, as we work together to provide cutting-edge solutions for our customers.

Your Impact

As a key member of our support team, you will immerse yourself in the latest mobile network technologies and platforms. You will play a crucial role in resolving intricate issues across 2G/3G/4G/5G networks and applications, ensuring smooth customer interactions and contributing to technological progress.

• Provide expert support for Cisco Mobile Packet Core hardware (ASR5500) and Virtual Packet Core/Ultra Services Platform.
• Address and resolve sophisticated mobile network issues, enhancing customer satisfaction.
• Utilize Linux, OpenStack, and virtualization technologies to support global customers.
• Collaborate with diverse teams to implement innovative solutions.
• Foster customer success through empathy and technical prowess.

Minimum Qualifications
• Basic to intermediate knowledge of Linux systems.
• Experience with mobile networks (2G/3G/4G/5G) and Mobile Packet Core applications.
• Familiarity with Mobile Packet Core protocols (GTP, DIAMETER, RADIUS, PFCP, SCTP).
• Proficiency in IP networking, routing, and switching technologies (CCNP / CCIE level).
• Understanding of security technologies, such as IPSec, SSL, and VPNs.

Preferred Qualifications
• Programming skills in Bash or Python.
• Cisco Certifications: CCNA, CCNP, or CCIE.
• Certifications in virtualization technologies (OpenStack, VMware, Kubernetes).
• Advanced Linux/Unix system administration skills (Debian/Red Hat).
• Experience with service provider customer base, particularly mobile service providers.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.