Role Overview

Join MongoDB as a Cloud Operations Engineer in Dublin, Ireland, and become part of the team powering the world's fastest-growing multi-cloud database-as-a-service. MongoDB Atlas serves startups to Fortune 500 enterprises, and our Cloud Operations team ensures 24/7/365 reliability. This role offers hands-on experience with MongoDB Atlas, NoSQL databases, and modern cloud infrastructure while working from our Dublin office under a hybrid model.

The worldwide database management systems market is exploding—projected to grow from $82 billion in 2023 to $137 billion by 2027 (IDC). As the leading developer data platform, MongoDB is at the forefront of this transformation. You'll monitor systems, troubleshoot production databases, automate workflows, and collaborate globally to maintain our uptime guarantees.

Start with Monday-Friday in-office ramp-up (3-6 months), then transition to a permanent Tuesday-Saturday schedule (9am-6pm) with 3 office days weekly. Saturdays are fully remote. Occasional volunteer coverage for holidays ensures equitable 24/7 support.

Key Responsibilities at MongoDB

• Successfully coordinate and collaborate with a global team of Cloud Operations Engineers ensuring MongoDB Atlas uptime guarantees.
• Help scale worldwide operations through strategic implementation of new processes and monitoring tools.
• Assist in scoping, designing, and deploying systems that reduce Mean Time to Resolve (MTTR) for incidents.
• Monitor and detect emerging customer-facing incidents; drive proactive resolutions.
• Automate routine monitoring and troubleshooting tasks to boost efficiency.
• Diagnose live incidents, differentiate platform vs. usage issues, and execute resolution steps.
• Perform root cause analysis post-incident to identify process breakdowns and prevention measures.
• Contribute to documentation of corner-case scenarios, troubleshooting workflows, and SOPs.
• Work with product management, cloud engineering, and support to enhance Atlas infrastructure.
• Inform executive leadership of major outages and manage escalations effectively.

Qualifications & Requirements

• 2+ years as on-call DevOps, SRE, or Cloud Operations Engineer.
• Expertise in Linux system administration, configuration, and troubleshooting.
• Experience with monitoring, performance data collection, analysis, and reporting.
• Strong knowledge of database operations and concepts, especially NoSQL like MongoDB.
• Expertise in networking: DNS, TCP/IP, load balancers, firewalls.
• Familiarity with AWS and other cloud platforms (GCP, Azure).
• Critical thinking for detecting, resolving, or escalating complex issues.
• Comfortable in 24/7 global operations with on-call rotation.

Critical thinkers who thrive in high-stakes environments excel here. Experience with MongoDB, cloud infrastructure, and automation scripting (Python, Bash) is highly valued.

Salary & Benefits

Competitive compensation for Cloud Operations Engineer roles in Dublin ranges from $85,000 - $120,000 USD equivalent annually, based on experience. MongoDB offers:

• Competitive Equity in our publicly traded company.
• MongoDB University certifications and training.
• Global Family Leave and wellness programs.
• Hybrid Dublin office model post-ramp.
• Professional growth in DevOps and SRE.

Why Join MongoDB?

MongoDB is the first database provider to IPO in 20+ years, empowering developers worldwide. Work on MongoDB Atlas, the premier multi-cloud NoSQL platform. Our Dublin team drives innovation in cloud operations, database reliability, and developer tools. Grow your career at the frontier of cloud services—wear multiple hats, automate at scale, and impact millions of users.

Be part of a global 24/7 team transforming industries. From startups to multinationals, your work ensures seamless database-as-a-service experiences.

How to Apply

Ready to power MongoDB Atlas? Apply now for the Cloud Operations Engineer role in Dublin. Submit your resume highlighting Linux, cloud ops, and on-call experience. Join us and shape the future of modern data platforms!