Manager, Channel - Digital Commerce - Vietnam

Role Overview

The Manager, Channel - Digital Commerce role at Coca-Cola Vietnam is an individual contributor position responsible for driving and coordinating the execution of eCommerce and Digital Commerce initiatives across the region. Reporting to the Senior Director, Channel & Franchise Excellence, Vietnam, the role focuses on enabling the effective delivery of strategic priorities by supporting the rollout of global and regional playbooks, managing region-specific initiatives, and facilitating collaboration between local teams, bottlers, and partners. This role is crucial for optimizing growth and execution in the dynamic digital commerce landscape of Vietnam and the broader ASEAN & South Pacific region.

Day in the Life

A typical day for the Manager, Channel - Digital Commerce involves a mix of strategic planning, operational execution, and stakeholder management. The role involves: * **Strategic Alignment:** Ensuring that all eCommerce and digital commerce plans align with global and regional strategic direction. * **Playbook Implementation:** Supporting the adaptation and implementation of global playbooks, tools, and standards in the Vietnamese market. * **Coordination:** Coordinating with bottlers, franchise teams, and key accounts to drive operational delivery and engagement on digital and O2O (online-to-offline) agendas. * **Performance Monitoring:** Assisting in setting priorities and targets for each country, monitoring progress, managing budgets, and tracking KPIs. * **Data Analysis:** Analyzing market performance data, preparing regular reports, identifying trends, and recommending improvements. * **Best Practice Sharing:** Facilitating the sharing of best practices and learning across teams and markets within the region. * **Initiative Support:** Supporting local adaptation of eB2B, Food Service Aggregator, and dCommerce initiatives. * **Communication:** Ensuring timely communication and issue resolution with internal and external stakeholders. * **Mentoring:** Mentoring and guiding junior team members in digital capability building and project management. The role also includes a significant amount of collaboration with various teams, requiring strong relationship-building and communication skills.

Why Ho Chi Minh City?

Ho Chi Minh City, Vietnam, is a vibrant and dynamic hub for commerce and innovation in Southeast Asia. As the largest city in Vietnam, it offers a unique blend of traditional culture and modern development, making it an attractive location for both personal and professional growth. Key advantages of working in Ho Chi Minh City include: * **Economic Growth:** Ho Chi Minh City is a major economic center with a rapidly growing digital commerce sector, providing ample opportunities for career advancement. * **Diverse Culture:** The city boasts a rich cultural heritage, with numerous historical sites, museums, and traditional markets to explore. * **Cost of Living:** The cost of living in Ho Chi Minh City is relatively low compared to other major cities in the region, allowing for a comfortable lifestyle. * **Connectivity:** The city is well-connected to other major cities in Asia and beyond, making it easy to travel for business or leisure. * **Talent Pool:** Ho Chi Minh City has a large and skilled workforce, making it an ideal location for companies looking to expand their operations.

Career Path

The Manager, Channel - Digital Commerce role provides a solid foundation for career advancement within Coca-Cola. Potential career paths include: * **Senior Manager, Digital Commerce:** Taking on more responsibility for strategic planning and execution of digital commerce initiatives. * **Director, Digital Strategy:** Leading the development and implementation of digital strategies for the region. * **Channel Director:** Overseeing all channel-related activities, including digital commerce, for a specific market or region. * **Franchise Excellence Director:** Leading the development and execution of franchise strategies to drive business growth. The role also provides opportunities to move into other areas of the company, such as marketing, sales, or general management.

Salary & Benefits

The estimated salary range for the Manager, Channel - Digital Commerce role in Ho Chi Minh City is $40,000 - $75,000 USD annually. This range is competitive for the local market and reflects the experience and skills required for the role. In addition to a competitive salary, Coca-Cola offers a comprehensive benefits package, including: * Comprehensive health insurance plans (medical, dental, vision) * Paid time off (PTO) including vacation, holidays, and personal days * Employee stock purchase plan (ESPP) * Performance-based bonuses and incentives * Retirement savings plan with company match (401k or equivalent) * Life insurance and disability coverage * Employee assistance program (EAP) for mental health and well-being * Professional development opportunities and training programs * Tuition reimbursement for continuing education * Wellness programs and resources (gym memberships, fitness challenges) * Product discounts on Coca-Cola beverages and merchandise * Paid parental leave for new parents * Relocation assistance for eligible employees * Opportunities for international assignments and career growth * Flexible work arrangements (remote work, flexible hours) * Employee recognition programs * Community involvement and volunteer opportunities * Transportation assistance (commute subsidies, parking) * Housing Assistance

Coca-Cola Culture

Coca-Cola fosters a culture of innovation, collaboration, and inclusivity. The company is committed to: * **Diversity and Inclusion:** Creating a workplace where everyone feels valued and respected. * **Sustainability:** Reducing its environmental footprint and promoting sustainable business practices. * **Community Involvement:** Supporting local communities through various initiatives and programs. * **Employee Development:** Investing in employee growth and development through training and mentoring programs. * **Innovation:** Encouraging employees to think creatively and challenge the status quo. Coca-Cola's culture is one that values teamwork, integrity, and a passion for excellence.

How to Apply

Interested candidates can apply for the Manager, Channel - Digital Commerce role through the Coca-Cola careers website. The application process typically involves: 1. **Submitting an online application:** Including a resume and cover letter. 2. **Completing an initial screening:** Conducted by the HR team to assess qualifications and experience. 3. **Participating in interviews:** With the hiring manager and other team members. 4. **Completing assessments:** Depending on the role, candidates may be asked to complete assessments to evaluate skills and abilities. 5. **Receiving an offer:** Successful candidates will receive an offer of employment, including details on salary, benefits, and start date.

Frequently Asked Questions (FAQ)

**1. What are the key skills required for this role?** * The key skills include eCommerce platform experience, data analysis, project management, stakeholder management, and strong communication skills. **2. What is the career path for this role?** * Potential career paths include Senior Manager, Digital Commerce; Director, Digital Strategy; Channel Director; and Franchise Excellence Director. **3. What is the salary range for this position?** * The estimated salary range is $40,000 - $75,000 USD annually, depending on experience and qualifications. **4. What benefits does Coca-Cola offer?** * Coca-Cola offers a comprehensive benefits package, including health insurance, paid time off, retirement savings, and professional development opportunities. **5. What is the work environment like at Coca-Cola?** * Coca-Cola fosters a culture of innovation, collaboration, and inclusivity, with a focus on employee development and community involvement. **6. How does Coca-Cola support employee growth?** * Coca-Cola invests in employee growth through training programs, mentoring, and opportunities for international assignments. **7. What is Coca-Cola's commitment to diversity and inclusion?** * Coca-Cola is committed to creating a workplace where everyone feels valued and respected, regardless of their background or identity. **8. What is the company's approach to sustainability?** * Coca-Cola is committed to reducing its environmental footprint and promoting sustainable business practices. **9. What opportunities are there for flexible work arrangements?** * Coca-Cola offers flexible work arrangements, including remote work and flexible hours, where possible. **10. What is the interview process like?** * The interview process typically involves an initial screening, interviews with the hiring manager and team members, and potentially some assessments.