Roles & Responsibilities

• Gather, document, and validate business requirements from stakeholders. Translate business requirements into functional specifications.

• Collaborate with technical teams to drive solutions that will fulfil business requirements effectively.

• Plan, execute, and monitor projects from initiation to closure.

• Coordinate with cross-functional teams and external vendors.

• Conduct process mapping, analysis, and feasibility studies and present recommendations.

• Manage project risks, issues, dependencies.

• Monitor user acceptance testing (UAT) with testing team and activities/deliverables from DTI team.

• Coordinate with the OPS team to establish and optimize business processes as required. Provide analytical and project support to the OPS team for resolving production issues related to onboarded partners, systems, or workflows.

• Manage and resolve partner and stakeholder queries, complaints, and escalations in coordination with relevant teams.

• Own relationships with the DTI team for project deliveries, incident tracking and production support.

• Airline experience necessary

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.