Business Analyst – DevOps & Documentation

Location: Hartford, CT

Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

We are seeking a highly skilled Business Analyst with strong expertise in DevOps tools, process documentation, and business workflow analysis. This role involves bridging business requirements with technical solutions, managing multiple projects, and ensuring high-quality documentation standards across teams.

Key Responsibilities

• Business Analysis & Process Design
  • Analyze user requirements, workflows, and business processes.
  • Develop use cases, policies, and procedures for projects and departments.
  • Define, implement, and maintain process standards and guidelines.
  • Research, recommend, and implement new tools or technologies for project-level or departmental use.
• Collaboration & Communication
  • Establish and maintain relationships across teams and business partners (LOBs).
  • Communicate complex technical and business information to diverse user groups.
• Documentation & Content Management
  • Create and maintain high-quality documentation for Cloud Services, DevOps, and CI/CD processes.
  • Select and organize visual elements (photographs, diagrams, charts) to enhance clarity.
  • Edit, standardize, and revise material prepared by subject matter experts (SMEs).
  • Maintain records and files of work and revisions.
  • Review published materials and recommend revisions or changes in scope.
  • Format content and manage reproduction and binding according to standards.
• Project Management
  • Manage multiple projects simultaneously with attention to detail and deadlines.
  • Ensure consistency and compliance with organizational standards.

Technical Skills

• Tools: Confluence, Jira.
• DevOps Knowledge: CI/CD toolsets, pipelines, processes, and roadmap.
• Cloud Services Documentation: Ability to document cloud-based solutions.
• Strong understanding of business/customer technical requirements.

Applications will be accepted until 12/19/2025

The annual salary for this position is between $49,001 – $107,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and is subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contribution

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.