Client Relationship Manager – Insurance and Life & Pension - Denmark

Overview
Client Relationship Managers (CRMs) are key contributors to the growth of Cognizant’s business. They support the Client Partner and act as business owners for assigned accounts, managing the day-to-day activities and P&L of these accounts. They proactively identify new opportunities on accounts and plan for and close the extension of existing agreements. The CRM works with delivery teams to maximize backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience through delivery excellence. This role is a high visibility and challenging opportunity and requires high amount of commitment, business acumen, leadership qualities and motivated attitude to perform well.
We are looking for a strong sales person to work with assigned clients and drive their digital agenda. To achieve this, the Client Relationship Manager will need to engage with internal groups responsible for various capabilities and offerings and bring the best of Cognizant to clients.

Key Responsibilities
• Create and manage a pipeline of new and expansion opportunities across assigned accounts.
• Develop impactful and trusted consultative relationships with targeted executives.
• Managing day to day activities with the client
• Bring domain knowledge to understand the client’s business and work with the Service Line Specialists to design differentiated solutions to deliver business outcomes.
• Collaborate with the various internal teams to provide thought leadership with key client stakeholders on a regular basis.
• Be a customer advocate to deliver high levels of customer satisfaction across the customer journey. Listen to the customer and work with colleagues across the business to solve problems and build client trust.
• Be responsible for Backlog growth on existing projects + Renewals/Extensions + Rate Revisions to achieve assigned revenue goals
• Drive RFP response & Proactive proposals to deliver high win rates
• Understand the client environment issues and priorities
• Serve as the day-to-day point of contact for the clients
• Define and improve the go-to-market plans offerings and value propositions
• Responsible for Backlog growth - Existing projects + Renewals/Extensions + Rate Revisions to achieved assigned revenue goals
• Drive RFP response & Proactive proposals to deliver high win rates
• Understand the client environment, issues, and priorities
• Serve as the day-to-day point of contact for the clients
• Define and improve the go-to-market plans, offerings, and value propositions
• Build strong internal relationships with Cognizant’s vertical BU Heads, offshore Delivery, Service Line Specialist, and other key team members

Required Experience
• Positive, extrovert, energetic, emphatic, holistic thinking and analytic personality
• Solid domain knowledge in the insurance and life & pension industry incl products, processes and technologies, from Nordic/Danish exposure
• Experience in consultative selling from client facing roles in the Consulting, Services or Software industry. Alternatively, business development experience from a leading company in the insurance or life & pension industry in the Nordics.
• Experience in connecting global multi-disciplinary teams, partners, and alliances across the customer lifecycle.
• High level understanding of a broad range of technologies; keeps up to date with market and technology trends
• Danish and English language fluency

Work location
• Copenhagen area (hybrid)

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.