Work model: Onsite – Barcelona

What makes Cognizant a unique place to work?

Cognizant stands out as a truly unique place to work, thanks to its dynamic combination of rapid growth and a global, innovative-driven environment. This creates exceptional opportunities for individuals like you—professionals with an entrepreneurial mindset who aspire to make a meaningful impact.

At Cognizant, you will collaborate with talented colleagues from around the world to design and deliver cutting-edge solutions for leading global companies. Together, we help organizations become more agile, innovative, and successful. This is your chance to be part of that transformation and contribute to a remarkable success story.

We are currently seeking a Desktop Engineer/Systems Engineer to join our team.
The ideal candidate will provide technical support for troubleshoot issues and ensure seamless operation of desktop systems. This role requires strong problem-solving skills and a customer-focused approach to deliver high-quality support.

Can you see yourself in this position? Check the requirements and apply!

Key Responsibilities:

· Manage Lifecycle Owning SLA, KPI and driving IT Asset Operations to meet Service Level objectives

· Driving & Monitoring queue for request ticket closure for allocation and release

· Installing, configuring, and troubleshooting laptops in technological environment

· Process gaps analysis which led to Asset Operations escalation and providing fixes

· Manage the operations of Inventory Management function of stores

· Material Handling, Storage & Preservation

· Plan and execute Asset verification, investigate and report on variances, make necessary recommendations to resolve discrepancies

· Operational action points tracking Threshold Stock Maintenance

· Daily dashboard publishing

· Conduct on floor support on resolving the reported issues

· Report on customer feedback and potential product requests

You are a person with:

· Excellent written and verbal communication skills

· Hands-on experience with Windows and Google Chrome OS

· Organizational skills and knowledge of Stock Tracking methods

· Expertise in ITIL Incident, Change and Service Request Management

· Proven work experience as a Support Engineer or similar role

· Experience with office automation products and computer peripherals, like printers and scanners

· Excellent problem-solving and multitasking skills

· Customer-oriented attitude

· Knowledge of defined SLA’s (Service Level Agreement)

· Experience in Asset Management

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.