Job Summary

We are seeking an experienced Operational Excellence Lead with 14 to 18 years of expertise in Business Operations Project Management and Digital Transformation. The ideal candidate will drive strategic initiatives and optimize processes within our hybrid GCC work model. This role requires a proactive approach to enhance operational efficiency and support our companys growth objectives.

Responsibilities

Lead the development and implementation of business operations strategies to enhance organizational efficiency.

Oversee project management activities ensuring timely delivery and alignment with business goals.

Provide insights and recommendations for digital transformation initiatives to drive innovation.

Collaborate with cross-functional teams to identify and address operational challenges.

Develop and maintain project plans schedules and budgets to ensure successful execution.

Monitor project progress and performance implementing corrective actions as needed.

Facilitate communication between stakeholders to ensure alignment and transparency.

Analyze business processes and identify opportunities for improvement and automation.

Ensure compliance with industry standards and regulations in all operational activities.

Drive continuous improvement initiatives to enhance service delivery and customer satisfaction.

Support the development of digital tools and platforms to streamline operations.

Mentor and guide team members to foster a culture of learning and development.

Evaluate and report on the impact of digital transformation projects on business outcomes.

Qualifications

Possess strong analytical skills with the ability to interpret complex data and make informed decisions.

Demonstrate proficiency in project management methodologies and tools.

Exhibit excellent communication and interpersonal skills to collaborate effectively with diverse teams.

Have a proven track record of successfully leading digital transformation projects.

Show expertise in business operations and process optimization.

Display a strategic mindset with the ability to drive change and innovation.

Hold a bachelors degree in Business Administration Information Technology or a related field.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.