Job Summary:

We are seeking a skilled and proactive Network Engineer to design, implement, and maintain robust IT and OT network infrastructures, including LAN and WAN systems. This role is responsible for ensuring optimal network performance, reliability, and security through the deployment and support of EMS (Energy Management Systems) network equipment such as Cisco routers, switches, and firewalls.

In this role, you will:

• Design and Implement Networks Create and maintain IT and OT related networks including LAN and WAN infrastructure. Design and implement network solutions to improve performance, reliability, and security. Install, configure, and support EMS Energy Management Systems network equipment including Cisco switches, routers, and firewalls. Network Traffic Management and Monitoring Monitor and manage network traffic using tools such as Solarwinds. Proficiency in using Wireshark or other tools for network troubleshooting. Perform routine checks, updates, and performance tuning. Firewall & Security Management Develop and implement firewall rules to meet operational and compliance requirements. Proactively review and optimize firewall rules to enhance security posture. Implement network security policies including VPNs and access control systems. Perform vulnerability assessments and apply patches to maintain NERC CIP and TSA compliance. Authentication & Access Controls Support and maintain RSA two-factor authentication systems. Configure and manage TACACS and Cisco ISE for network access control. Documentation Maintain and update all network-related documentation including configurations, modifications, and troubleshooting procedures. Collaboration Work closely with other IT Teams and businesses to ensure smooth system integration and cross-functional support. Support & Operations Troubleshoot and resolve highly complex network issues across multiple platforms. Participate in on-call rotation to provide 24 cross 7 network support. Provide implementation, troubleshooting, maintenance, and user support as needed. Monitoring and Alerting: Continuously monitor network and server systems for potential issues, alarms, and alerts to prevent or minimize downtime.

• Troubleshooting and Resolution: Identify, troubleshoot, and resolve network problems, such as performance slowdowns, server crashes, and bandwidth issues.

• Incident Management: Respond to incidents and outages promptly, analyze faults, and escalate problems when necessary.

• System and Network Maintenance: Implement network changes, updates, and patches, and manage IT equipment like routers, switches, and firewalls.

• Documentation: Create and maintain technical documentation, including troubleshooting steps and network environment details.

• Coordination and Support: Collaborate with internal teams and external vendors to resolve technical issues and provide support to end-users.

• Reporting: Generate reports on network performance and incident details.

• Security: Ensure security protocols are followed and help manage user access, such as creating accounts and resetting passwords.

• Technical Knowledge: Proficiency with network equipment (routers, switches, firewalls), operating systems (Linux/Unix, Windows Server), and networking protocols (DNS, DHCP).

• Troubleshooting: Strong analytical and problem-solving skills to diagnose and fix complex issues.

• Experience: Prior experience in a NOC or similar support environment is often required.

Work model:

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is a Onsite position requiring 5 days a week in a client office in Allentown, PA

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation:

Applications will be accepted until November 21, 2025

The annual salary for this position is between $79,240 to $133,500 depending on the experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.