Job Summary

This role will be integral part of various capital markets operations functions ranging from Client lifecycle Management Data Management Compliance Operations transaction processing which includes trade booking clearing trade confirmation post trade settlements collateral management nostro break investigation & resolution inter-system reconciliations and claims working in an extremely high risk time critical and dynamic atmosphere dealing with a broad spectrum of clientele with unique

Responsibilities

Stakeholder/Business Management

Effectively address client queries with timeliness and accuracy

Provide relevant client specific statements and information as per the requests received

Process Trade Exceptions and/or tasks assigned as per the defined procedures and timelines

Investigate and resolve breaks related to financial mismatches unconfirmed or missing trade bookings non-receipts payments and interest claims that are payable or receivables.

Liaise with all the stakeholders (front desk personnel- traders account managers relationship managers and credit officers) via phone/ email and chats to ensure timely and accurate resolution of breaks of both economical and non-economical in nature

• Customer Relationship Management: Liaise with all the clients stakeholders (front desk personnel- traders account managers relationship managers and credit officers) via phone/ email and chats in ensuring faster and accurate resolution of breaks of both economical and non-economical in nature
• Process Improvements and Process Adherence: Contribute towards process improvements programs in their area of work
• Actively participate and contribute to team initiatives: regular team meetings presentation of thoughts /ideas etc.

Follow and actively foster a risk management culture within the teams where issues are raised / resolved on time

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.