Job Summary

Join our dynamic team as a Social Media Monitoring Specialist where you will play a crucial role in analyzing and interpreting social media data to support our Hi-Tech domain. With a hybrid work model and rotational shifts you will utilize your skills in MS Excel MS Word and English communication to provide valuable insights. This entry-level position offers an opportunity to grow and make a significant impact on our companys success.

Responsibilities

• Monitor social media platforms to gather relevant data and insights for the Hi-Tech domain.
• Analyze social media trends and patterns to support strategic decision-making.
• Utilize MS Excel to organize and interpret social media data effectively.
• Prepare comprehensive reports using MS Word to communicate findings to stakeholders.
• Collaborate with team members to develop strategies based on social media insights.
• Provide timely and accurate social media monitoring reports to enhance business outcomes.
• Assist in identifying potential risks and opportunities through social media analysis.
• Ensure data accuracy and integrity in all social media monitoring activities.
• Support the team in maintaining a high level of social media engagement.
• Communicate effectively in English to present findings and recommendations.
• Adapt to rotational shifts to ensure continuous social media monitoring coverage.
• Contribute to the development of innovative solutions for social media challenges.
• Engage in continuous learning to stay updated with the latest social media trends.

Qualifications

• Possess strong skills in MS Excel for data analysis and reporting.
• Demonstrate proficiency in MS Word for creating detailed reports.
• Exhibit excellent English communication skills for effective collaboration.
• Show a keen interest in the Hi-Tech domain and its social media landscape.
• Display the ability to work in a hybrid work model with rotational shifts.
• Have a proactive approach to identifying and addressing social media issues.
• Be open to learning and adapting to new social media monitoring tools.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.