About the role
As a Program Manager – Commercial Underwriting & Claims, you will make an impact by leading strategic program delivery and transformation initiatives across commercial underwriting and claims functions. You will be a valued member of the Quality Engineering & Assurance team and work collaboratively with CIO stakeholders and cross-functional teams to drive innovation and alignment with enterprise goals.

In this role, you will:
• Lead planning and execution of commercial underwriting and claims programs.
• Manage communication and expectations of C-level stakeholders.
• Align client's strategic goals with program delivery, including Test Automation, Gen AI and Data Strategy.
• Change Management & adoption for processes, strategies, and tools.
• Champion transformation and innovation across the enterprise.
• Develop, manage program budgets, identifying risks, dependencies, and mitigation strategies.

Work model: Hybrid
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 4 days a week in a client or Cognizant office in Charlotte, NC. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered
• 10+ years of Program/Project Management experience.
• 15+ years of testing experience with strong understanding of testing methodologies and techniques.
• Minimum 3 years of experience in Commercial P&C Claims.
• Proven experience working directly with CIOs and senior stakeholders.
• Strong mix of business and technical acumen.
• Excellent stakeholder management and interpersonal communication skills (verbal and written).

These will help you stand out
• Experience leading enterprise transformation initiatives.
• Familiarity with Gen AI and data strategy implementation.
• Strong budgeting and risk management capabilities.
• Ability to influence and align strategic goals across business and technology teams.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

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Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.