Salesforce CRM Solution Architect

Job Overview:

As a Salesforce CRM Solution Architect, you will make an impact by leading the design and implementation of comprehensive cutting-edge solutions that deliver best-in-class patient experience, enhance operational efficiency, and drive data-driven decision-making. You will be a valued member of the Patient Services Solution Architecture team and work collaboratively with cross-functional teams, including project management, delivery teams, and enterprise architects.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future

In this role, you will:

- Lead the design and implementation of Salesforce Health Cloud platform, including architecture design patterns, technology decisions, and alignment of services across partners and internal platforms.

- Define architecture for large-scale Patient Support Programs (PSPs), including patient journey, case management, and engagement.

- Provide architecture direction and oversight of SF Health Cloud implementations and integrations using Snowflake, Informatica, AWS S3, Python, and related technologies.

- Streamline and simplify existing patient solution architecture, deliver reusable services, enhance system performance, and identify cost-saving opportunities.

- Create and maintain architecture artifacts, C4 Model diagrams, and documentation, updating as necessary and communicating changes clearly.

Work model:

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What you need to have to be considered:

- Salesforce certified Application and System Architect preferred.

- Extensive experience in architecting solutions using Salesforce OmniStudio, including Integration Procedures, OmniScripts, and Data Raptors.

- Strong background in Salesforce HealthCloud applications, including FHIR data integrations, data privacy and security, and consent management.

- Proven ability to translate functional requirements into technical/solution design aligned with business goals.

- Experience with GxP, HIPAA, and GDPR regulations ensuring compliance in patient solutions.

These will help you stand out:

- Understanding of the life sciences/pharma industry and its specific data architecture requirements.

- Experience in relevant SF technologies such as Marketing Cloud, Veeva Meeting/Events, Service Cloud Voice, and Advanced Therapy Management.

- Experience with public cloud services such as AWS and Azure.

- Experience with data warehousing platforms, specifically cloud-based Snowflake.

- Experience with data analytics and visualization platforms like Microsoft PowerBI / Tableau.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future

Benefits:

Applications will be accepted until 12/30/2025.

The annual salary for this position is between $120,000 – $200,000 depending on experience and other qualifications of the successful candidate.

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contributions

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.