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Cognizant logo

Service Delivery Manager

Cognizant

Service Delivery Manager

Cognizant logo

Cognizant

full-time

Posted: December 7, 2025

Number of Vacancies: 1

Job Description


Job Summary

The DGM-IOA Delivery role is pivotal in ensuring the seamless execution of projects within the organization. With a focus on strategic leadership and project management the candidate will oversee the delivery of key initiatives. The role requires excellent communication skills in English and proficiency in MS Office. Experience in Property & Casualty Insurance is a plus. The position is office-based with rotational shifts.


Responsibilities

  • Lead the planning and execution of projects to ensure timely delivery and alignment with organizational goals.
  • Oversee project teams to maintain high performance and adherence to project timelines.
  • Provide strategic leadership to drive project success and foster a culture of continuous improvement.
  • Collaborate with cross-functional teams to ensure effective communication and project alignment.
  • Utilize MS Office tools to create detailed project plans and reports for stakeholders.
  • Ensure projects are delivered within scope budget and quality standards.
  • Monitor project progress and implement corrective actions as needed to address any deviations.
  • Develop and maintain strong relationships with stakeholders to facilitate project success.
  • Conduct regular project reviews to assess performance and identify areas for improvement.
  • Implement best practices in project management to enhance efficiency and effectiveness.
  • Communicate project status and updates to senior management and other stakeholders.
  • Mentor and guide project team members to develop their skills and capabilities.
  • Adapt to rotational shifts to ensure project support and continuity.


Qualifications

  • Possess a strong background in project management with a focus on strategic leadership.
  • Demonstrate proficiency in MS Office for effective project documentation and communication.
  • Exhibit excellent communication skills in English for stakeholder engagement.
  • Experience in Property & Casualty Insurance is advantageous for domain-specific projects.
  • Ability to work effectively in a rotational shift environment.
  • Strong problem-solving skills to address project challenges.
  • Proven track record of successful project delivery in a dynamic environment.


Certifications Required

PMP Certification PRINCE2 Certification

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

  • Cognizant is a global community with more than 300,000 associates around the world.
  • We don’t just dream of a better way – we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what’s right.
  • We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

About the Role/Company

  • Cognizant is a global community with more than 300,000 associates around the world
  • Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era
  • Headquartered in the U.S., Cognizant is a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025
  • Cognizant is consistently listed among the most admired companies in the world
  • Cognizant fosters an innovative environment where employees can build the career path that’s right for them
  • Cognizant is an equal opportunity employer
  • Cognizant takes care of its people, clients, company, communities, and climate by doing what’s right

Key Responsibilities

  • Lead the planning and execution of projects to ensure timely delivery and alignment with organizational goals
  • Oversee project teams to maintain high performance and adherence to project timelines
  • Provide strategic leadership to drive project success and foster a culture of continuous improvement
  • Collaborate with cross-functional teams to ensure effective communication and project alignment
  • Utilize MS Office tools to create detailed project plans and reports for stakeholders
  • Ensure projects are delivered within scope, budget, and quality standards
  • Monitor project progress and implement corrective actions as needed to address any deviations
  • Develop and maintain strong relationships with stakeholders to facilitate project success
  • Conduct regular project reviews to assess performance and identify areas for improvement
  • Implement best practices in project management to enhance efficiency and effectiveness
  • Communicate project status and updates to senior management and other stakeholders
  • Mentor and guide project team members to develop their skills and capabilities
  • Adapt to rotational shifts to ensure project support and continuity

Required Qualifications

  • Strong background in project management with a focus on strategic leadership
  • Proficiency in MS Office for effective project documentation and communication
  • Excellent communication skills in English for stakeholder engagement
  • Ability to work effectively in a rotational shift environment
  • Strong problem-solving skills to address project challenges
  • Proven track record of successful project delivery in a dynamic environment
  • PMP Certification
  • PRINCE2 Certification

Preferred Qualifications

  • Experience in Property & Casualty Insurance for domain-specific projects

Skills Required

  • Project management
  • Strategic leadership
  • MS Office proficiency
  • Communication skills in English
  • Problem-solving
  • Stakeholder engagement

Additional Requirements

  • Office-based position with rotational shifts
  • May be required to attend interviews in person or by video conference
  • May be required to present current state or government issued ID during each interview

Locations

  • India

Salary

Estimated Salary Rangemedium confidence

800,000 - 1,500,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Project managementintermediate
  • Strategic leadershipintermediate
  • MS Office proficiencyintermediate
  • Communication skills in Englishintermediate
  • Problem-solvingintermediate
  • Stakeholder engagementintermediate

Required Qualifications

  • Strong background in project management with a focus on strategic leadership (experience)
  • Proficiency in MS Office for effective project documentation and communication (experience)
  • Excellent communication skills in English for stakeholder engagement (experience)
  • Ability to work effectively in a rotational shift environment (experience)
  • Strong problem-solving skills to address project challenges (experience)
  • Proven track record of successful project delivery in a dynamic environment (experience)
  • PMP Certification (experience)
  • PRINCE2 Certification (experience)

Preferred Qualifications

  • Experience in Property & Casualty Insurance for domain-specific projects (experience)

Responsibilities

  • Lead the planning and execution of projects to ensure timely delivery and alignment with organizational goals
  • Oversee project teams to maintain high performance and adherence to project timelines
  • Provide strategic leadership to drive project success and foster a culture of continuous improvement
  • Collaborate with cross-functional teams to ensure effective communication and project alignment
  • Utilize MS Office tools to create detailed project plans and reports for stakeholders
  • Ensure projects are delivered within scope, budget, and quality standards
  • Monitor project progress and implement corrective actions as needed to address any deviations
  • Develop and maintain strong relationships with stakeholders to facilitate project success
  • Conduct regular project reviews to assess performance and identify areas for improvement
  • Implement best practices in project management to enhance efficiency and effectiveness
  • Communicate project status and updates to senior management and other stakeholders
  • Mentor and guide project team members to develop their skills and capabilities
  • Adapt to rotational shifts to ensure project support and continuity

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Cognizant logo

Service Delivery Manager

Cognizant

Service Delivery Manager

Cognizant logo

Cognizant

full-time

Posted: December 7, 2025

Number of Vacancies: 1

Job Description


Job Summary

The DGM-IOA Delivery role is pivotal in ensuring the seamless execution of projects within the organization. With a focus on strategic leadership and project management the candidate will oversee the delivery of key initiatives. The role requires excellent communication skills in English and proficiency in MS Office. Experience in Property & Casualty Insurance is a plus. The position is office-based with rotational shifts.


Responsibilities

  • Lead the planning and execution of projects to ensure timely delivery and alignment with organizational goals.
  • Oversee project teams to maintain high performance and adherence to project timelines.
  • Provide strategic leadership to drive project success and foster a culture of continuous improvement.
  • Collaborate with cross-functional teams to ensure effective communication and project alignment.
  • Utilize MS Office tools to create detailed project plans and reports for stakeholders.
  • Ensure projects are delivered within scope budget and quality standards.
  • Monitor project progress and implement corrective actions as needed to address any deviations.
  • Develop and maintain strong relationships with stakeholders to facilitate project success.
  • Conduct regular project reviews to assess performance and identify areas for improvement.
  • Implement best practices in project management to enhance efficiency and effectiveness.
  • Communicate project status and updates to senior management and other stakeholders.
  • Mentor and guide project team members to develop their skills and capabilities.
  • Adapt to rotational shifts to ensure project support and continuity.


Qualifications

  • Possess a strong background in project management with a focus on strategic leadership.
  • Demonstrate proficiency in MS Office for effective project documentation and communication.
  • Exhibit excellent communication skills in English for stakeholder engagement.
  • Experience in Property & Casualty Insurance is advantageous for domain-specific projects.
  • Ability to work effectively in a rotational shift environment.
  • Strong problem-solving skills to address project challenges.
  • Proven track record of successful project delivery in a dynamic environment.


Certifications Required

PMP Certification PRINCE2 Certification

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

  • Cognizant is a global community with more than 300,000 associates around the world.
  • We don’t just dream of a better way – we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what’s right.
  • We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

About the Role/Company

  • Cognizant is a global community with more than 300,000 associates around the world
  • Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era
  • Headquartered in the U.S., Cognizant is a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025
  • Cognizant is consistently listed among the most admired companies in the world
  • Cognizant fosters an innovative environment where employees can build the career path that’s right for them
  • Cognizant is an equal opportunity employer
  • Cognizant takes care of its people, clients, company, communities, and climate by doing what’s right

Key Responsibilities

  • Lead the planning and execution of projects to ensure timely delivery and alignment with organizational goals
  • Oversee project teams to maintain high performance and adherence to project timelines
  • Provide strategic leadership to drive project success and foster a culture of continuous improvement
  • Collaborate with cross-functional teams to ensure effective communication and project alignment
  • Utilize MS Office tools to create detailed project plans and reports for stakeholders
  • Ensure projects are delivered within scope, budget, and quality standards
  • Monitor project progress and implement corrective actions as needed to address any deviations
  • Develop and maintain strong relationships with stakeholders to facilitate project success
  • Conduct regular project reviews to assess performance and identify areas for improvement
  • Implement best practices in project management to enhance efficiency and effectiveness
  • Communicate project status and updates to senior management and other stakeholders
  • Mentor and guide project team members to develop their skills and capabilities
  • Adapt to rotational shifts to ensure project support and continuity

Required Qualifications

  • Strong background in project management with a focus on strategic leadership
  • Proficiency in MS Office for effective project documentation and communication
  • Excellent communication skills in English for stakeholder engagement
  • Ability to work effectively in a rotational shift environment
  • Strong problem-solving skills to address project challenges
  • Proven track record of successful project delivery in a dynamic environment
  • PMP Certification
  • PRINCE2 Certification

Preferred Qualifications

  • Experience in Property & Casualty Insurance for domain-specific projects

Skills Required

  • Project management
  • Strategic leadership
  • MS Office proficiency
  • Communication skills in English
  • Problem-solving
  • Stakeholder engagement

Additional Requirements

  • Office-based position with rotational shifts
  • May be required to attend interviews in person or by video conference
  • May be required to present current state or government issued ID during each interview

Locations

  • India

Salary

Estimated Salary Rangemedium confidence

800,000 - 1,500,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Project managementintermediate
  • Strategic leadershipintermediate
  • MS Office proficiencyintermediate
  • Communication skills in Englishintermediate
  • Problem-solvingintermediate
  • Stakeholder engagementintermediate

Required Qualifications

  • Strong background in project management with a focus on strategic leadership (experience)
  • Proficiency in MS Office for effective project documentation and communication (experience)
  • Excellent communication skills in English for stakeholder engagement (experience)
  • Ability to work effectively in a rotational shift environment (experience)
  • Strong problem-solving skills to address project challenges (experience)
  • Proven track record of successful project delivery in a dynamic environment (experience)
  • PMP Certification (experience)
  • PRINCE2 Certification (experience)

Preferred Qualifications

  • Experience in Property & Casualty Insurance for domain-specific projects (experience)

Responsibilities

  • Lead the planning and execution of projects to ensure timely delivery and alignment with organizational goals
  • Oversee project teams to maintain high performance and adherence to project timelines
  • Provide strategic leadership to drive project success and foster a culture of continuous improvement
  • Collaborate with cross-functional teams to ensure effective communication and project alignment
  • Utilize MS Office tools to create detailed project plans and reports for stakeholders
  • Ensure projects are delivered within scope, budget, and quality standards
  • Monitor project progress and implement corrective actions as needed to address any deviations
  • Develop and maintain strong relationships with stakeholders to facilitate project success
  • Conduct regular project reviews to assess performance and identify areas for improvement
  • Implement best practices in project management to enhance efficiency and effectiveness
  • Communicate project status and updates to senior management and other stakeholders
  • Mentor and guide project team members to develop their skills and capabilities
  • Adapt to rotational shifts to ensure project support and continuity

Target Your Resume for "Service Delivery Manager" , Cognizant

Get personalized recommendations to optimize your resume specifically for Service Delivery Manager. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Service Delivery Manager" , Cognizant

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

TechnologyIT ServicesTechnologyConsulting

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