We are seeking a ServiceNow Infrastructure Development Specialist to design, implement, and optimize ServiceNow solutions that enhance IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM). This is a hybrid position, offering flexibility to work both onsite and remotely while delivering innovative solutions that drive efficiency and improve service delivery.

In this role you will be responsible for:

• Develop and implement ServiceNow ITSM solutions to streamline IT service management processes.

• Optimize ServiceNow ITOM functionalities for seamless integration and improved IT operations.
• Design and deploy ServiceNow ITAM solutions to manage IT assets and ensure compliance.
• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
• Customize and configure ServiceNow modules to meet business needs.
• Conduct testing and validation to ensure functionality and performance.
• Monitor and maintain ServiceNow environments for optimal performance.
• Troubleshoot and resolve ServiceNow-related issues promptly.
• Stay current with ServiceNow features and best practices to drive continuous improvement.
• Document processes, configurations, and customizations for future reference.
• Provide training and support to end-users for effective utilization of ServiceNow solutions.

To be successful in this position your experience and skills should include:

• Extensive experience with ServiceNow ITSM and a deep understanding of IT service management processes.
• Strong background in ServiceNow ITOM and ITAM.
• Proven ability to troubleshoot and resolve complex ServiceNow issues.
• Excellent collaboration and communication skills.
• Commitment to continuous learning and staying updated with industry trends.
• Track record of delivering successful ServiceNow implementations that drive business value.

Benefits
Joining Cognizant will give you the opportunity to learn and collaborate with some of the most talented people in the industry, while having your finger on the pulse of emerging industry trends and working on the cutting edge of technology in your field of expertise.

We recognize that our people perform at their best when they feel valued as significant contributors and that is why at Cognizant, taking care of our employees is a priority:

• You can pursue innovative career tracks and opportunities here
• You can enhance your professional development through education and dedicated training
• We’ll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.

Please reach out to our friendly and welcoming team today to apply and register your interest for this full-time hybrid ServiceNow Infrastructure Development Specialist position.

At Cognizant, we engineer modern businesses to improve everyday life because we're dedicated to making a lasting impact. Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.