SPE-Accounts Receivable
Cognizant
SPE-Accounts Receivable
Job Description
Job Description
Job Title: | APAR Specialist |
1. Job Summary | ||
We provide prompt, effective first contact telephone support for customers and vendors related to their past due balances in a friendly and courteous, yet urgent manner. | ||
2. Key Responsibilities | ||
| ||
3. Job Requirements | ||
Essential Skills: |
| |
Nice to Have Skills. |
| |
Qualifications: |
| |
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
About the Role/Company
- Cognizant is a global community with more than 300,000 associates around the world
- We don’t just dream of a better way – we make it happen
- We take care of our people, clients, company, communities and climate by doing what’s right
- We foster an innovative environment where you can build the career path that’s right for you
- Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era
- Headquartered in the U.S., Cognizant is a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025
- Cognizant is consistently listed among the most admired companies in the world
- Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws
- If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information
Key Responsibilities
- Receive incoming calls and emails from customers and answer questions relating to their accounts, which could be related to Accounts Receivable or Accounts Payable
- Ability to research intra-company and inter-company billings and make necessary corrections
- Provide invoice and statement copies as needed
- Initiate and respond to Service Now tickets for more detailed customer requests
- Solicit vendors for tax documentation
- Receive and research general ledger postings as requested
- Handle all Tier 1 and Tier 2 inquiries to prevent escalations
- Additional tasks as determined
Required Qualifications
- + years’ experience in OTC Collections/PTP in a call center environment
- Education: graduate or higher
Preferred Qualifications
- Strong working knowledge of Peoplesoft
- Previous debt collection and payment processing experience will be advantageous.
Skills Required
- Excellent communication and relationship building skills
- Customer service focused
- Excellent data entry skills
- Strong conflict resolution skills
- Ability to manage multiple tasks concurrently
- Strong organizational and follow up skills
- Results driven; self-motivated
- Understands basic accounting terms and principles
- Ability to focus in a high volume, high pressure, customer oriented environment
- Proficient in MS Office with an emphasis on excel
- Web research abilities
Additional Requirements
- Applicants may be required to attend interviews in person or by video conference
- Candidates may be required to present their current state or government issued ID during each interview
Locations
- India
Salary
800,000 - 1,500,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Excellent communication and relationship building skillsintermediate
- Customer service focusedintermediate
- Excellent data entry skillsintermediate
- Strong conflict resolution skillsintermediate
- Ability to manage multiple tasks concurrentlyintermediate
- Strong organizational and follow up skillsintermediate
- Results driven; self-motivatedintermediate
- Understands basic accounting terms and principlesintermediate
- Ability to focus in a high volume, high pressure, customer oriented environmentintermediate
- Proficient in MS Office with an emphasis on excelintermediate
- Web research abilitiesintermediate
Required Qualifications
- + years’ experience in OTC Collections/PTP in a call center environment (experience)
- Education: graduate or higher (experience)
Preferred Qualifications
- Strong working knowledge of Peoplesoft (experience)
- Previous debt collection and payment processing experience will be advantageous. (experience)
Responsibilities
- Receive incoming calls and emails from customers and answer questions relating to their accounts, which could be related to Accounts Receivable or Accounts Payable
- Ability to research intra-company and inter-company billings and make necessary corrections
- Provide invoice and statement copies as needed
- Initiate and respond to Service Now tickets for more detailed customer requests
- Solicit vendors for tax documentation
- Receive and research general ledger postings as requested
- Handle all Tier 1 and Tier 2 inquiries to prevent escalations
- Additional tasks as determined
Tags & Categories
Answer 10 quick questions to check your fit for SPE-Accounts Receivable @ Cognizant.
Related Books and Jobs
SPE-Accounts Receivable
Cognizant
SPE-Accounts Receivable
Job Description
Job Description
Job Title: | APAR Specialist |
1. Job Summary | ||
We provide prompt, effective first contact telephone support for customers and vendors related to their past due balances in a friendly and courteous, yet urgent manner. | ||
2. Key Responsibilities | ||
| ||
3. Job Requirements | ||
Essential Skills: |
| |
Nice to Have Skills. |
| |
Qualifications: |
| |
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
About the Role/Company
- Cognizant is a global community with more than 300,000 associates around the world
- We don’t just dream of a better way – we make it happen
- We take care of our people, clients, company, communities and climate by doing what’s right
- We foster an innovative environment where you can build the career path that’s right for you
- Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era
- Headquartered in the U.S., Cognizant is a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025
- Cognizant is consistently listed among the most admired companies in the world
- Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws
- If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information
Key Responsibilities
- Receive incoming calls and emails from customers and answer questions relating to their accounts, which could be related to Accounts Receivable or Accounts Payable
- Ability to research intra-company and inter-company billings and make necessary corrections
- Provide invoice and statement copies as needed
- Initiate and respond to Service Now tickets for more detailed customer requests
- Solicit vendors for tax documentation
- Receive and research general ledger postings as requested
- Handle all Tier 1 and Tier 2 inquiries to prevent escalations
- Additional tasks as determined
Required Qualifications
- + years’ experience in OTC Collections/PTP in a call center environment
- Education: graduate or higher
Preferred Qualifications
- Strong working knowledge of Peoplesoft
- Previous debt collection and payment processing experience will be advantageous.
Skills Required
- Excellent communication and relationship building skills
- Customer service focused
- Excellent data entry skills
- Strong conflict resolution skills
- Ability to manage multiple tasks concurrently
- Strong organizational and follow up skills
- Results driven; self-motivated
- Understands basic accounting terms and principles
- Ability to focus in a high volume, high pressure, customer oriented environment
- Proficient in MS Office with an emphasis on excel
- Web research abilities
Additional Requirements
- Applicants may be required to attend interviews in person or by video conference
- Candidates may be required to present their current state or government issued ID during each interview
Locations
- India
Salary
800,000 - 1,500,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Excellent communication and relationship building skillsintermediate
- Customer service focusedintermediate
- Excellent data entry skillsintermediate
- Strong conflict resolution skillsintermediate
- Ability to manage multiple tasks concurrentlyintermediate
- Strong organizational and follow up skillsintermediate
- Results driven; self-motivatedintermediate
- Understands basic accounting terms and principlesintermediate
- Ability to focus in a high volume, high pressure, customer oriented environmentintermediate
- Proficient in MS Office with an emphasis on excelintermediate
- Web research abilitiesintermediate
Required Qualifications
- + years’ experience in OTC Collections/PTP in a call center environment (experience)
- Education: graduate or higher (experience)
Preferred Qualifications
- Strong working knowledge of Peoplesoft (experience)
- Previous debt collection and payment processing experience will be advantageous. (experience)
Responsibilities
- Receive incoming calls and emails from customers and answer questions relating to their accounts, which could be related to Accounts Receivable or Accounts Payable
- Ability to research intra-company and inter-company billings and make necessary corrections
- Provide invoice and statement copies as needed
- Initiate and respond to Service Now tickets for more detailed customer requests
- Solicit vendors for tax documentation
- Receive and research general ledger postings as requested
- Handle all Tier 1 and Tier 2 inquiries to prevent escalations
- Additional tasks as determined
Tags & Categories
Answer 10 quick questions to check your fit for SPE-Accounts Receivable @ Cognizant.
Related Books and Jobs