Role : Senior Consultant

Exp - 7+years

Roles and Responsibilities include:

• Provide consulting services, while working very closely with our clients, helping them solve their most complex business and technology challenges

• Deliver outstanding client results, while facilitating client teams in implementing recommendations that drive a great customer experience

• Lead and support leaders in business development pursuits such as RFI/RFP responses and writing proactive proposals

• Work as a product owner/product manager in agile based software delivery of business/IT transformation projects and manage a team of junior analysts

• Lead Discovery programs across all geos based on client’s business ask around Customer Experience levers

• Lead joint working sessions with clients, develop user personas and user journeys and construct business case scenarios in support of clients’ agendas

• Draw conclusions from the market / industry trends, competitor insights and support go to market initiatives for Cognizant

• Contribute to research and writing of Thought leadership articles/whitepapers and develop supporting collaterals

• Proactively support team building and on-boarding efforts via mentoring

• Consultants must have good subject matter expertise on one or more of the following industries – Retail, Consumer Goods, Travel, Hospitality

• Consultants must have good expertise with Customer Experience enhancement projects

• Mentor and groom junior consultants on consulting skills, customer experience accelerators and on participating in RFP responses and discovery programs

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.