Job Summary

Join our team as a TL-AR Management HC where you will leverage your expertise in MS Word MS Excel and Customer Service to drive efficiency and excellence in accounts receivable processes. With a hybrid work model and day shifts you will play a crucial role in optimizing financial operations and enhancing customer satisfaction contributing to the companys growth and societal impact.

Responsibilities

• Oversee the accounts receivable process to ensure timely and accurate billing and collections.
• Utilize MS Word and MS Excel to create detailed reports and documentation for financial analysis.
• Provide exceptional customer service to resolve billing inquiries and maintain positive client relationships.
• Collaborate with cross-functional teams to streamline processes and improve efficiency in AR management.
• Analyze financial data to identify trends and implement strategies for reducing outstanding receivables.
• Ensure compliance with company policies and industry regulations in all AR activities.
• Develop and implement process improvements to enhance the accuracy and efficiency of AR operations.
• Monitor and report on key performance indicators to track progress and drive continuous improvement.
• Train and mentor team members to build a high-performing AR team.
• Coordinate with the finance department to ensure accurate financial reporting and reconciliation.
• Address and resolve any discrepancies in billing and payment processes promptly.
• Support the implementation of new systems and technologies to improve AR management.
• Communicate effectively with stakeholders to provide updates and insights on AR performance.

Qualifications

• Demonstrate proficiency in MS Word and MS Excel for creating and managing financial documents.
• Exhibit strong customer service skills to handle client inquiries and maintain satisfaction.
• Possess experience in the payer domain enhancing understanding of industry-specific processes.
• Show ability to analyze financial data and implement effective AR strategies.
• Display excellent communication skills for collaboration with various teams and stakeholders.
• Have a keen eye for detail to ensure accuracy in billing and collections processes.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.