Senior Technical Platform Operations Manager
Coinbase
Senior Technical Platform Operations Manager
Job Description
Responsibilities
- Bridge central ops and pillar execution: Intake, triage, and clarify operational requests from central ops into actionable, scoped initiatives; ensure fidelity of requests through delivery.
- Support the pillar’s operating rhythm: Manage planning cycles (quarterly, biannual), reprioritizations, and key ceremonies (QBRs, monthly reviews, bi‑weekly updates); maintain roadmap and priority hygiene in tooling.
- Enable efficient execution: Identify and deliver process, tooling, and communication improvements that reduce operational overhead and friction for pillar teams.
- Drive continuous improvement: Partner cross‑functionally (BizOps, Finance, Data Science, Security) to solve systemic issues and integrate feedback into evolving operational practices.
- Program Management: Support milestone tracking, dependency mapping, and risk escalation for pillar deliveries; maintain dashboards and key metrics.
- Facilitate budget planning activities: Coordinate headcount allocation, ROI analysis, pod planning, and incident impact tracking in partnership with Platform Owners.
- Maintain measurability and transparency: Keep KPIs, maturity scores, and operational metrics up‑to‑date; provide timely, complete reporting to PG leadership and stakeholders.
Required Qualifications
- 5–8+ years in Product Operations, Product Management, Program Management, Technical Program Management, or related hybrid role.
- Proven ability to manage planning cadences, governance processes, and cross‑functional alignment in complex organizations.
- Experience in management consulting, operations consulting (internal or external), or strategic ops roles.
- Skilled communicator able to influence technical and non‑technical stakeholders.
- Comfortable with ambiguity; able to distill incomplete/conflicting information into actionable plans.
- Data‑driven decision‑maker who uses metrics to guide prioritization and recommend solutions.
- Familiarity with budget/resource planning cycles and ROI frameworks.
- Proficiency with operational (Linear, Jira, Confluence, Looker, Google Workspace) and AI tooling (ChatGPT, Gemini, Claude Code, LibreChat)
Preferred Qualifications
- Program/project management certifications (PMP, CSM, Lean Six Sigma).
- Prior exposure to cryptocurrency/blockchain platforms and an interest in Web3.
- Experience managing dependencies and risks at scale.
Required Skills
- Product Operations
- Product Management
- Program Management
- Technical Program Management
- cross-functional alignment
- management consulting
- operations consulting
- strategic ops
- communication
- influence technical and non-technical stakeholders
- handling ambiguity
- data-driven decision-making
- budget/resource planning
- ROI frameworks
- Linear
- Jira
- Confluence
- Looker
- Google Workspace
- AI tooling (ChatGPT, Gemini, Claude Code, LibreChat)
Benefits
- bonus eligibility
- equity eligibility
- benefits (including medical, dental, vision and 401(k))
Salary Range
$207485 - $244100 USD
Locations
- US Zone 1 (Job Requisitions Only), United States (Remote)
Salary
207,485 - 244,100 USD / yearly
Skills Required
- Product Operationsintermediate
- Product Managementintermediate
- Program Managementintermediate
- Technical Program Managementintermediate
- cross-functional alignmentintermediate
- management consultingintermediate
- operations consultingintermediate
- strategic opsintermediate
- communicationintermediate
- influence technical and non-technical stakeholdersintermediate
- handling ambiguityintermediate
- data-driven decision-makingintermediate
- budget/resource planningintermediate
- ROI frameworksintermediate
- Linearintermediate
- Jiraintermediate
- Confluenceintermediate
- Lookerintermediate
- Google Workspaceintermediate
- AI tooling (ChatGPT, Gemini, Claude Code, LibreChat)intermediate
Required Qualifications
- 5–8+ years in Product Operations, Product Management, Program Management, Technical Program Management, or related hybrid role. (experience)
- Proven ability to manage planning cadences, governance processes, and cross‑functional alignment in complex organizations. (experience)
- Experience in management consulting, operations consulting (internal or external), or strategic ops roles. (experience)
- Skilled communicator able to influence technical and non‑technical stakeholders. (experience)
- Comfortable with ambiguity; able to distill incomplete/conflicting information into actionable plans. (experience)
- Data‑driven decision‑maker who uses metrics to guide prioritization and recommend solutions. (experience)
- Familiarity with budget/resource planning cycles and ROI frameworks. (experience)
- Proficiency with operational (Linear, Jira, Confluence, Looker, Google Workspace) and AI tooling (ChatGPT, Gemini, Claude Code, LibreChat) (experience)
Preferred Qualifications
- Program/project management certifications (PMP, CSM, Lean Six Sigma). (experience)
- Prior exposure to cryptocurrency/blockchain platforms and an interest in Web3. (experience)
- Experience managing dependencies and risks at scale. (experience)
Responsibilities
- Bridge central ops and pillar execution: Intake, triage, and clarify operational requests from central ops into actionable, scoped initiatives; ensure fidelity of requests through delivery.
- Support the pillar’s operating rhythm: Manage planning cycles (quarterly, biannual), reprioritizations, and key ceremonies (QBRs, monthly reviews, bi‑weekly updates); maintain roadmap and priority hygiene in tooling.
- Enable efficient execution: Identify and deliver process, tooling, and communication improvements that reduce operational overhead and friction for pillar teams.
- Drive continuous improvement: Partner cross‑functionally (BizOps, Finance, Data Science, Security) to solve systemic issues and integrate feedback into evolving operational practices.
- Program Management: Support milestone tracking, dependency mapping, and risk escalation for pillar deliveries; maintain dashboards and key metrics.
- Facilitate budget planning activities: Coordinate headcount allocation, ROI analysis, pod planning, and incident impact tracking in partnership with Platform Owners.
- Maintain measurability and transparency: Keep KPIs, maturity scores, and operational metrics up‑to‑date; provide timely, complete reporting to PG leadership and stakeholders.
Benefits
- general: bonus eligibility
- general: equity eligibility
- general: benefits (including medical, dental, vision and 401(k))
Tags & Categories
Senior Technical Platform Operations Manager
Coinbase
Senior Technical Platform Operations Manager
Job Description
Responsibilities
- Bridge central ops and pillar execution: Intake, triage, and clarify operational requests from central ops into actionable, scoped initiatives; ensure fidelity of requests through delivery.
- Support the pillar’s operating rhythm: Manage planning cycles (quarterly, biannual), reprioritizations, and key ceremonies (QBRs, monthly reviews, bi‑weekly updates); maintain roadmap and priority hygiene in tooling.
- Enable efficient execution: Identify and deliver process, tooling, and communication improvements that reduce operational overhead and friction for pillar teams.
- Drive continuous improvement: Partner cross‑functionally (BizOps, Finance, Data Science, Security) to solve systemic issues and integrate feedback into evolving operational practices.
- Program Management: Support milestone tracking, dependency mapping, and risk escalation for pillar deliveries; maintain dashboards and key metrics.
- Facilitate budget planning activities: Coordinate headcount allocation, ROI analysis, pod planning, and incident impact tracking in partnership with Platform Owners.
- Maintain measurability and transparency: Keep KPIs, maturity scores, and operational metrics up‑to‑date; provide timely, complete reporting to PG leadership and stakeholders.
Required Qualifications
- 5–8+ years in Product Operations, Product Management, Program Management, Technical Program Management, or related hybrid role.
- Proven ability to manage planning cadences, governance processes, and cross‑functional alignment in complex organizations.
- Experience in management consulting, operations consulting (internal or external), or strategic ops roles.
- Skilled communicator able to influence technical and non‑technical stakeholders.
- Comfortable with ambiguity; able to distill incomplete/conflicting information into actionable plans.
- Data‑driven decision‑maker who uses metrics to guide prioritization and recommend solutions.
- Familiarity with budget/resource planning cycles and ROI frameworks.
- Proficiency with operational (Linear, Jira, Confluence, Looker, Google Workspace) and AI tooling (ChatGPT, Gemini, Claude Code, LibreChat)
Preferred Qualifications
- Program/project management certifications (PMP, CSM, Lean Six Sigma).
- Prior exposure to cryptocurrency/blockchain platforms and an interest in Web3.
- Experience managing dependencies and risks at scale.
Required Skills
- Product Operations
- Product Management
- Program Management
- Technical Program Management
- cross-functional alignment
- management consulting
- operations consulting
- strategic ops
- communication
- influence technical and non-technical stakeholders
- handling ambiguity
- data-driven decision-making
- budget/resource planning
- ROI frameworks
- Linear
- Jira
- Confluence
- Looker
- Google Workspace
- AI tooling (ChatGPT, Gemini, Claude Code, LibreChat)
Benefits
- bonus eligibility
- equity eligibility
- benefits (including medical, dental, vision and 401(k))
Salary Range
$207485 - $244100 USD
Locations
- US Zone 1 (Job Requisitions Only), United States (Remote)
Salary
207,485 - 244,100 USD / yearly
Skills Required
- Product Operationsintermediate
- Product Managementintermediate
- Program Managementintermediate
- Technical Program Managementintermediate
- cross-functional alignmentintermediate
- management consultingintermediate
- operations consultingintermediate
- strategic opsintermediate
- communicationintermediate
- influence technical and non-technical stakeholdersintermediate
- handling ambiguityintermediate
- data-driven decision-makingintermediate
- budget/resource planningintermediate
- ROI frameworksintermediate
- Linearintermediate
- Jiraintermediate
- Confluenceintermediate
- Lookerintermediate
- Google Workspaceintermediate
- AI tooling (ChatGPT, Gemini, Claude Code, LibreChat)intermediate
Required Qualifications
- 5–8+ years in Product Operations, Product Management, Program Management, Technical Program Management, or related hybrid role. (experience)
- Proven ability to manage planning cadences, governance processes, and cross‑functional alignment in complex organizations. (experience)
- Experience in management consulting, operations consulting (internal or external), or strategic ops roles. (experience)
- Skilled communicator able to influence technical and non‑technical stakeholders. (experience)
- Comfortable with ambiguity; able to distill incomplete/conflicting information into actionable plans. (experience)
- Data‑driven decision‑maker who uses metrics to guide prioritization and recommend solutions. (experience)
- Familiarity with budget/resource planning cycles and ROI frameworks. (experience)
- Proficiency with operational (Linear, Jira, Confluence, Looker, Google Workspace) and AI tooling (ChatGPT, Gemini, Claude Code, LibreChat) (experience)
Preferred Qualifications
- Program/project management certifications (PMP, CSM, Lean Six Sigma). (experience)
- Prior exposure to cryptocurrency/blockchain platforms and an interest in Web3. (experience)
- Experience managing dependencies and risks at scale. (experience)
Responsibilities
- Bridge central ops and pillar execution: Intake, triage, and clarify operational requests from central ops into actionable, scoped initiatives; ensure fidelity of requests through delivery.
- Support the pillar’s operating rhythm: Manage planning cycles (quarterly, biannual), reprioritizations, and key ceremonies (QBRs, monthly reviews, bi‑weekly updates); maintain roadmap and priority hygiene in tooling.
- Enable efficient execution: Identify and deliver process, tooling, and communication improvements that reduce operational overhead and friction for pillar teams.
- Drive continuous improvement: Partner cross‑functionally (BizOps, Finance, Data Science, Security) to solve systemic issues and integrate feedback into evolving operational practices.
- Program Management: Support milestone tracking, dependency mapping, and risk escalation for pillar deliveries; maintain dashboards and key metrics.
- Facilitate budget planning activities: Coordinate headcount allocation, ROI analysis, pod planning, and incident impact tracking in partnership with Platform Owners.
- Maintain measurability and transparency: Keep KPIs, maturity scores, and operational metrics up‑to‑date; provide timely, complete reporting to PG leadership and stakeholders.
Benefits
- general: bonus eligibility
- general: equity eligibility
- general: benefits (including medical, dental, vision and 401(k))
Tags & Categories