Xfinity Retail Sales Consultant - Bilingual Spanish Speaking Preferred
Comcast
Xfinity Retail Sales Consultant - Bilingual Spanish Speaking Preferred
Job Description
Xfinity Retail Sales Consultant - Bilingual Spanish Speaking Preferred
Location Baltimore, Maryland
Req ID R423619
Job Type Full Time
Category Retail
Date posted 10/23/2025
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Bilingual Spanish Speaking Preferred
$24.69+ Hourly – Salary is $17.00/hour Base + Targeted Commission
Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.
Job Description
Core Responsibilities
- Passionately represents products and services by sharing and demonstrating product and sales know-how with customers.
- Provides product demonstrations to educate customers on full product capabilities to increase their experience.
- Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
- Achieves sales and customer experience goals and objectives.
- Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and handle all company products/services and gains their consent.
- Performs operational and administrative tasks. Partners with customer care to resolve customer issues, as appropriate.
- Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
- Align with all company and retail operational policies and procedures.
- Completes training requirements and engages in team huddles and learning. Knows and understands sales compensation plan and its key elements.
- Able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance. Able to carry and lift up to 25 pound boxes, stand and move about the store constantly. Other duties and responsibilities as assigned.
Employees at all levels are encouraged to:
- Understand our Operating Principles; make them the guidelines for how you do your job
- Always improving the customer experience - think and act in ways that put our customers first, give them detailed digital options at every touchpoint, and make them promoters of our product packages.
- Know your stuff - be hardworking learners, users, and advocates of our groundbreaking technology, products, and services, especially our digital tools and experiences
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks and helping us elevate opportunities to do better for our customers
- Strives for outstanding results and drives growth. Respect and promote diversity and inclusiveness. Do what's right for each other, our customers, investors, and our communities! Win as a team - make big things happen by working together and being open-minded.
What are the BENEFITS of Comcast?
- Development and Advancement Opportunities
- Parental Leave
- Vacation
- Employee Resource Groups
- Day 1 Medical/Dental/Vision Insurance
- 401k Matching
- Discounted Services (must reside in the footprint)
- Xfinity Mobile Discounts
- Many more benefits and perks!
Disclaimer:
- This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Teamwork; Self Motivation; Communication; Resilience; Critical Thinking Problem Solving; Professional Integrity
Salary:
Base Pay: $17.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Total Target Compensation (Base Pay plus Targeted Commission): $24.69 USD
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
High School Diploma / GED
Certifications (if applicable)
Relevant Work Experience
2-5 Years
About the Role/Company
- Comcast brings together the best in media and technology
- Drives innovation to create the world's best entertainment and online experiences
- Fortune 50 leader
- Sets the pace in a variety of innovative and fascinating businesses
- Creates career opportunities across a wide range of locations and disciplines
- At the forefront of change and moves at an amazing pace
- Remarkable people bring cutting-edge products and services to life for millions of customers every day
- Passion for teamwork, vision to revolutionize industries, and goal to lead the future in media and technology
- Equal opportunity employer (EOE/Veterans/Disabled/LGBT)
Key Responsibilities
- Passionately represents products and services by sharing and demonstrating product and sales know-how with customers
- Provides product demonstrations to educate customers on full product capabilities to increase their experience
- Takes a customer-first approach with all customer interactions
- Listens and evaluates customer needs and provides appropriate solutions
- Achieves sales and customer experience goals and objectives
- Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and handle all company products/services and gains their consent
- Performs operational and administrative tasks
- Partners with customer care to resolve customer issues, as appropriate
- Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates
- Align with all company and retail operational policies and procedures
- Completes training requirements and engages in team huddles and learning
- Knows and understands sales compensation plan and its key elements
- Able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed
- May be asked to work in alternate stores outside of home base store
- Regular, consistent and punctual attendance
- Able to carry and lift up to 25 pound boxes, stand and move about the store constantly
- Other duties and responsibilities as assigned
Required Qualifications
- High School Diploma / GED
- -5 years of relevant work experience
Preferred Qualifications
- Bilingual Spanish Speaking
Skills Required
- Customer-Focused
- Workplace Organization
- Persuasion
- Technical Knowledge
- Teamwork
- Self Motivation
- Communication
- Resilience
- Critical Thinking Problem Solving
- Professional Integrity
Benefits & Perks
- Development and Advancement Opportunities
- Parental Leave
- Vacation
- Employee Resource Groups
- Day 1 Medical/Dental/Vision Insurance
- 01k Matching
- Discounted Services (must reside in the footprint)
- Xfinity Mobile Discounts
- Many more benefits and perks
Additional Requirements
- Works with moderate supervision/guidance
- Is accountable for individual results and impact on team
Locations
- Location Baltimore, Maryland, United States
Salary
17 - 24.69 USD / yearly
Skills Required
- Customer-Focusedintermediate
- Workplace Organizationintermediate
- Persuasionintermediate
- Technical Knowledgeintermediate
- Teamworkintermediate
- Self Motivationintermediate
- Communicationintermediate
- Resilienceintermediate
- Critical Thinking Problem Solvingintermediate
- Professional Integrityintermediate
Required Qualifications
- High School Diploma / GED (experience)
- -5 years of relevant work experience (experience)
Preferred Qualifications
- Bilingual Spanish Speaking (experience)
Responsibilities
- Passionately represents products and services by sharing and demonstrating product and sales know-how with customers
- Provides product demonstrations to educate customers on full product capabilities to increase their experience
- Takes a customer-first approach with all customer interactions
- Listens and evaluates customer needs and provides appropriate solutions
- Achieves sales and customer experience goals and objectives
- Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and handle all company products/services and gains their consent
- Performs operational and administrative tasks
- Partners with customer care to resolve customer issues, as appropriate
- Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates
- Align with all company and retail operational policies and procedures
- Completes training requirements and engages in team huddles and learning
- Knows and understands sales compensation plan and its key elements
- Able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed
- May be asked to work in alternate stores outside of home base store
- Regular, consistent and punctual attendance
- Able to carry and lift up to 25 pound boxes, stand and move about the store constantly
- Other duties and responsibilities as assigned
Benefits
- general: Development and Advancement Opportunities
- general: Parental Leave
- general: Vacation
- general: Employee Resource Groups
- general: Day 1 Medical/Dental/Vision Insurance
- general: 01k Matching
- general: Discounted Services (must reside in the footprint)
- general: Xfinity Mobile Discounts
- general: Many more benefits and perks
Tags & Categories
Xfinity Retail Sales Consultant - Bilingual Spanish Speaking Preferred
Comcast
Xfinity Retail Sales Consultant - Bilingual Spanish Speaking Preferred
Job Description
Xfinity Retail Sales Consultant - Bilingual Spanish Speaking Preferred
Location Baltimore, Maryland
Req ID R423619
Job Type Full Time
Category Retail
Date posted 10/23/2025
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Bilingual Spanish Speaking Preferred
$24.69+ Hourly – Salary is $17.00/hour Base + Targeted Commission
Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.
Job Description
Core Responsibilities
- Passionately represents products and services by sharing and demonstrating product and sales know-how with customers.
- Provides product demonstrations to educate customers on full product capabilities to increase their experience.
- Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
- Achieves sales and customer experience goals and objectives.
- Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and handle all company products/services and gains their consent.
- Performs operational and administrative tasks. Partners with customer care to resolve customer issues, as appropriate.
- Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
- Align with all company and retail operational policies and procedures.
- Completes training requirements and engages in team huddles and learning. Knows and understands sales compensation plan and its key elements.
- Able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance. Able to carry and lift up to 25 pound boxes, stand and move about the store constantly. Other duties and responsibilities as assigned.
Employees at all levels are encouraged to:
- Understand our Operating Principles; make them the guidelines for how you do your job
- Always improving the customer experience - think and act in ways that put our customers first, give them detailed digital options at every touchpoint, and make them promoters of our product packages.
- Know your stuff - be hardworking learners, users, and advocates of our groundbreaking technology, products, and services, especially our digital tools and experiences
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks and helping us elevate opportunities to do better for our customers
- Strives for outstanding results and drives growth. Respect and promote diversity and inclusiveness. Do what's right for each other, our customers, investors, and our communities! Win as a team - make big things happen by working together and being open-minded.
What are the BENEFITS of Comcast?
- Development and Advancement Opportunities
- Parental Leave
- Vacation
- Employee Resource Groups
- Day 1 Medical/Dental/Vision Insurance
- 401k Matching
- Discounted Services (must reside in the footprint)
- Xfinity Mobile Discounts
- Many more benefits and perks!
Disclaimer:
- This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Teamwork; Self Motivation; Communication; Resilience; Critical Thinking Problem Solving; Professional Integrity
Salary:
Base Pay: $17.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Total Target Compensation (Base Pay plus Targeted Commission): $24.69 USD
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
High School Diploma / GED
Certifications (if applicable)
Relevant Work Experience
2-5 Years
About the Role/Company
- Comcast brings together the best in media and technology
- Drives innovation to create the world's best entertainment and online experiences
- Fortune 50 leader
- Sets the pace in a variety of innovative and fascinating businesses
- Creates career opportunities across a wide range of locations and disciplines
- At the forefront of change and moves at an amazing pace
- Remarkable people bring cutting-edge products and services to life for millions of customers every day
- Passion for teamwork, vision to revolutionize industries, and goal to lead the future in media and technology
- Equal opportunity employer (EOE/Veterans/Disabled/LGBT)
Key Responsibilities
- Passionately represents products and services by sharing and demonstrating product and sales know-how with customers
- Provides product demonstrations to educate customers on full product capabilities to increase their experience
- Takes a customer-first approach with all customer interactions
- Listens and evaluates customer needs and provides appropriate solutions
- Achieves sales and customer experience goals and objectives
- Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and handle all company products/services and gains their consent
- Performs operational and administrative tasks
- Partners with customer care to resolve customer issues, as appropriate
- Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates
- Align with all company and retail operational policies and procedures
- Completes training requirements and engages in team huddles and learning
- Knows and understands sales compensation plan and its key elements
- Able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed
- May be asked to work in alternate stores outside of home base store
- Regular, consistent and punctual attendance
- Able to carry and lift up to 25 pound boxes, stand and move about the store constantly
- Other duties and responsibilities as assigned
Required Qualifications
- High School Diploma / GED
- -5 years of relevant work experience
Preferred Qualifications
- Bilingual Spanish Speaking
Skills Required
- Customer-Focused
- Workplace Organization
- Persuasion
- Technical Knowledge
- Teamwork
- Self Motivation
- Communication
- Resilience
- Critical Thinking Problem Solving
- Professional Integrity
Benefits & Perks
- Development and Advancement Opportunities
- Parental Leave
- Vacation
- Employee Resource Groups
- Day 1 Medical/Dental/Vision Insurance
- 01k Matching
- Discounted Services (must reside in the footprint)
- Xfinity Mobile Discounts
- Many more benefits and perks
Additional Requirements
- Works with moderate supervision/guidance
- Is accountable for individual results and impact on team
Locations
- Location Baltimore, Maryland, United States
Salary
17 - 24.69 USD / yearly
Skills Required
- Customer-Focusedintermediate
- Workplace Organizationintermediate
- Persuasionintermediate
- Technical Knowledgeintermediate
- Teamworkintermediate
- Self Motivationintermediate
- Communicationintermediate
- Resilienceintermediate
- Critical Thinking Problem Solvingintermediate
- Professional Integrityintermediate
Required Qualifications
- High School Diploma / GED (experience)
- -5 years of relevant work experience (experience)
Preferred Qualifications
- Bilingual Spanish Speaking (experience)
Responsibilities
- Passionately represents products and services by sharing and demonstrating product and sales know-how with customers
- Provides product demonstrations to educate customers on full product capabilities to increase their experience
- Takes a customer-first approach with all customer interactions
- Listens and evaluates customer needs and provides appropriate solutions
- Achieves sales and customer experience goals and objectives
- Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and handle all company products/services and gains their consent
- Performs operational and administrative tasks
- Partners with customer care to resolve customer issues, as appropriate
- Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates
- Align with all company and retail operational policies and procedures
- Completes training requirements and engages in team huddles and learning
- Knows and understands sales compensation plan and its key elements
- Able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed
- May be asked to work in alternate stores outside of home base store
- Regular, consistent and punctual attendance
- Able to carry and lift up to 25 pound boxes, stand and move about the store constantly
- Other duties and responsibilities as assigned
Benefits
- general: Development and Advancement Opportunities
- general: Parental Leave
- general: Vacation
- general: Employee Resource Groups
- general: Day 1 Medical/Dental/Vision Insurance
- general: 01k Matching
- general: Discounted Services (must reside in the footprint)
- general: Xfinity Mobile Discounts
- general: Many more benefits and perks
Tags & Categories