Role Overview

Join Datadog as a Commercial & Mid Market Sales Engineer in Tokyo, Japan, and become the technical backbone of our high-growth sales team. Datadog, the leading cloud monitoring and security platform (NASDAQ: DDOG), empowers engineering teams worldwide with full-stack observability. As a Sales Engineer, you'll bridge the gap between customer needs and Datadog's powerful SaaS platform, delivering technical demonstrations, POVs, and solutions that drive commercial and mid-market deals to closure.

In this pre-sales role, you'll showcase how Datadog's monitoring, APM, logs, and security features solve real-world DevOps challenges. Collaborate with sales, product teams, and customers to provide expert guidance on cloud migration, infrastructure monitoring, and digital transformation. Perfect for passionate technologists who thrive in fast-paced environments and want to shape the future of observability.

Datadog values collaboration, creativity, and work-life harmony through our hybrid Tokyo workplace. If you love Linux/Windows sysadmin, cloud architecture, and technical storytelling, this is your chance to join a profitable SaaS leader.

Key Responsibilities at Datadog

• Partner closely with sales teams to articulate Datadog's value proposition, vision, and strategic roadmap during customer engagements.
• Deliver compelling product demonstrations and technical presentations to potential Commercial & Mid-Market customers.
• Maintain cutting-edge knowledge of monitoring tools, cloud technologies, and competitors to build unshakeable customer trust.
• Work directly with product management to prioritize feature requests informed by customer feedback and market intelligence.
• Guide customers through technical evaluations (POV) and ensure successful adoption of Datadog's platform.
• Provide hands-on support for customer challenges, from implementation to troubleshooting complex observability setups.
• Apply creative problem-solving across the entire pre-sales lifecycle to overcome technical objections.
• Act as Datadog's brand ambassador, escalating bugs and gathering insights from customers, partners, and competitors.
• Champion professional development within a collaborative team that celebrates innovation and smart risks.

Qualifications & Requirements

Datadog seeks Sales Engineers who combine technical depth with customer-facing charisma. While we value diverse backgrounds, these qualifications set top candidates apart:

• DevOps monitoring expertise: Hands-on experience with tools like Datadog, New Relic, or similar observability platforms.
• Technical presentation mastery: Proven track record delivering demos and presentations to external customers or internal stakeholders.
• Creative technical mindset: Ability to innovate solutions for complex pre-sales challenges with a passion for daily learning.
• Systems administration experience: Strong background managing Windows or Linux environments in production settings.
• Cloud and infrastructure knowledge: Familiarity with AWS, Azure, GCP, Kubernetes, and modern DevOps practices.
• Technology enthusiast eager to grow skills in a high-growth SaaS environment—no need to check every box on day one!

Japanese fluency preferred for Tokyo-based role, with excellent English for global collaboration.

Salary & Benefits

Competitive compensation for Commercial & Mid Market Sales Engineer in Tokyo ranges from 9,000,000 JPY to 15,000,000 JPY annually, based on experience. Total rewards include equity, bonuses, and world-class perks.

• Top-tier onboarding and training programs
• Global benefits including comprehensive health insurance for family coverage
• Mentor & buddy programs for networking and growth
• RSU stock grants and ESPP for ownership
• Professional development stipends and product training
• Fitness reimbursements and commuter benefits
• Hybrid work supporting Tokyo work-life balance
• Inclusive culture with guilds and community events

Why Join Datadog?

Datadog isn't just a monitoring platform—it's a mission to break down silos and conquer cloud complexity. Used by Fortune 500 companies and startups alike, our engineer-built platform delivers growth and profitability (NASDAQ: DDOG). In Tokyo, you'll join a vibrant APAC team driving digital transformation across Japan.

Experience #DatadogLife: collaborative culture, smart risks, and continuous growth. Follow us on Instagram and LinkedIn. We're committed to equal opportunity, diversity, and accessibility.

How to Apply

Ready to power customer success with Datadog's observability platform? Submit your application now! Review our privacy notice and AI guidelines. Datadog provides equal employment opportunity regardless of protected characteristics.

For accessibility accommodations, complete this form. Join the pack today!