Executive Engagement Program Manager at Confluent: The Heart of Strategic Customer Relationships

Confluent is revolutionizing how businesses leverage data, transforming it from static information into a dynamic, real-time stream. As an Executive Engagement Program Manager, you will be at the forefront of this revolution, fostering crucial relationships with our most strategic customers. Your role will be pivotal in driving pipeline growth, expanding product adoption, and ensuring strategic alignment between Confluent's Data Streaming Platform (DSP) vision and our clients' business objectives. If you're a highly organized, communicative, and strategic thinker with a passion for technology and customer success, this is the perfect opportunity to make a significant impact.

Role Overview

As the Executive Engagement Program Manager, you will be the engine behind Confluent's executive briefing programs. You'll be responsible for managing the entire lifecycle of these programs, from initial intake and scoping to meticulous planning, flawless execution, and diligent post-briefing follow-up. You'll be the primary point of contact, orchestrating the involvement of Sales, Field Marketing, Customer Success, Product & Engineering, Strategic Experts, and Executives to ensure each briefing aligns seamlessly with account strategies. You will report to the Staff Program Manager of Executive Engagements, collaborating with associate/coordinator roles and fellow program managers to achieve collective success.

A Day in the Life

Your day will be a dynamic blend of strategic planning, project management, and cross-functional collaboration. Here’s a glimpse into what a typical day might look like:

• Morning: You'll kick off the day by reviewing upcoming briefing requests, assessing their alignment with strategic account plans, and determining the appropriate scope and resources. You'll also facilitate a prep call with the briefing team, ensuring everyone is aligned on objectives, key messaging, and individual roles.
• Afternoon: The afternoon might involve managing the execution of an executive briefing, ensuring all logistics are handled smoothly and that the briefing content resonates with the customer's needs. You will also track action items, and facilitate post-briefing meetings to capture feedback and identify next steps.
• Throughout the Day: You'll be continuously communicating with stakeholders, providing status updates, resolving any issues that arise, and proactively identifying opportunities to improve the briefing program. This will include tracking and managing the budget for each program and adhering to all relevant financial guidelines.

Why Mountain View, California?

Mountain View, California, is the epicenter of innovation and technology, making it the ideal location for an Executive Engagement Program Manager at Confluent. Being based in Mountain View provides you with unparalleled access to industry thought leaders, cutting-edge technologies, and a vibrant ecosystem of startups and established companies. The location also fosters close collaboration with Confluent's headquarters, enabling you to stay at the forefront of the company's strategic initiatives and connect with key decision-makers. Furthermore, Confluent has a rich benefits package for employees based in Mountain View, including comprehensive healthcare, commuter assistance, and professional development opportunities.

Career Path

The Executive Engagement Program Manager role offers a clear path for career advancement within Confluent. You could potentially grow into a Senior Program Manager role, taking on responsibility for a larger portfolio of briefing programs and leading a team of program managers. Alternatively, you could transition into a more specialized role within Sales Operations, Marketing, or Customer Success, leveraging your experience in building and nurturing customer relationships. Confluent is committed to providing its employees with the resources and support they need to achieve their career goals. Promotion is largely dependent on performance and demonstration of company values.

Salary and Benefits

The estimated salary range for an Executive Engagement Program Manager in Mountain View, California, is between $110,000 and $170,000 per year. This range is based on industry standards, experience level, and the specific skills required for the role. In addition to a competitive salary, Confluent offers a comprehensive benefits package that includes:

• Competitive salary and equity
• Comprehensive health, dental, and vision insurance
• Generous paid time off policy
• Paid parental leave
• 401(k) plan with employer matching
• Employee stock purchase plan
• Professional development opportunities
• Wellness programs
• Employee assistance program
• Life insurance
• Disability insurance
• Flexible spending accounts
• Commuter benefits
• Generous meal allowance
• Team building events
• Unlimited access to online learning platforms
• Relocation assistance if applicable

Confluent Culture

Confluent is a company built on a foundation of collaboration, innovation, and customer focus. We believe that our success depends on our ability to attract, retain, and develop top talent. We foster a culture of open communication, where employees are encouraged to share their ideas and challenge the status quo. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. Confluent emphasizes transparency, teamwork, and continuous learning, making it a great place to thrive and build a fulfilling career.

How to Apply

If you are passionate about data streaming, customer engagement, and driving business impact, we encourage you to apply for the Executive Engagement Program Manager position at Confluent. To apply, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience and skills, and explain why you are interested in joining the Confluent team. Our talent acquisition team will carefully review your application and contact you if your qualifications align with our needs.

Frequently Asked Questions

1. What is Confluent's mission? Confluent's mission is to set data in motion. We believe that data streaming is the next evolution of data management, enabling businesses to react faster, build smarter, and deliver dynamic experiences.
2. What is the Data Streaming Platform (DSP)? The DSP is Confluent's core offering, providing a comprehensive platform for building and managing real-time data pipelines. It enables businesses to collect, process, and analyze data from multiple sources, delivering valuable insights and enabling data-driven decision-making.
3. What are the key responsibilities of an Executive Engagement Program Manager? The key responsibilities include managing the entire lifecycle of executive briefing programs, aligning briefings with account strategies, building project plans, facilitating cross-functional collaboration, and tracking program performance.
4. What skills are essential for success in this role? Essential skills include program management, project management, executive communication, stakeholder management, and cross-functional collaboration.
5. What is the career path for an Executive Engagement Program Manager? Potential career paths include Senior Program Manager, Sales Operations Manager, Marketing Manager, or Customer Success Manager.
6. What is the salary range for this position? The estimated salary range is between $110,000 and $170,000 per year.
7. What benefits does Confluent offer? Confluent offers a comprehensive benefits package, including health insurance, paid time off, 401(k) plan, and employee stock purchase plan.
8. What is Confluent's culture like? Confluent fosters a culture of collaboration, innovation, and customer focus. We value open communication, diversity, and continuous learning.
9. How do I apply for this position? Please submit your resume and cover letter through our online application portal.
10. What is the interview process like? The interview process typically involves a phone screening, followed by interviews with the hiring manager and other members of the team.