Head of Inside Sales : APAC - Remote, Singapore

Overview

Confluent is seeking a dynamic and experienced Head of Inside Sales to lead our APAC Inside Sales team. This role is crucial for driving pipeline generation, acquiring new logos, and expanding existing accounts within the region. As a leader, you will be responsible for managing, developing, and growing a high-performing team of Inside Sales Representatives. This remote position offers a unique opportunity to contribute to Confluent's growth in the rapidly evolving data streaming landscape.

Day in the Life

As the Head of Inside Sales, your day will be multifaceted and dynamic. Here's a glimpse into what you can expect:

• Team Leadership and Management: Start your day by connecting with your team. Conduct stand-up meetings to discuss priorities, address challenges, and provide coaching. Review individual and team performance metrics to identify areas for improvement and celebrate successes.
• Strategic Planning: Collaborate with Sales, Demand Gen, and Marketing leadership to refine campaign strategies. Analyze market trends and competitor activities to identify opportunities and adjust sales approaches. Develop and implement sales processes to optimize team performance.
• Coaching and Mentoring: Spend time coaching early-stage sales professionals. Provide guidance on effective sales techniques, objection handling, and closing strategies. Conduct call reviews and provide constructive feedback to enhance their skills and confidence.
• Pipeline Management: Monitor the sales pipeline to ensure a steady flow of qualified leads. Work with the team to develop targeted outreach campaigns and optimize lead generation activities. Review and validate leads to ensure they meet the criteria for sales engagement.
• Relationship Building: Foster strong relationships with Sales segments to ensure effective collaboration and alignment. Work closely with account executives to develop joint sales strategies and maximize the impact of the inside sales team.
• Performance Analysis and Reporting: Analyze sales data to identify trends, patterns, and opportunities for improvement. Prepare and present regular reports on team performance to senior management. Use data-driven insights to make informed decisions and drive continuous improvement.
• Hiring and Onboarding: Participate in the recruitment process to identify and attract top talent. Conduct interviews, assess candidate qualifications, and make hiring recommendations. Develop and implement onboarding programs to ensure new team members are quickly integrated and productive.
• Customer Engagement: Engage with key customers to understand their needs and challenges. Participate in sales calls and presentations to support the team and build relationships. Gather customer feedback to inform product development and sales strategies.

Why Singapore (Remote)?

While this role is remote, being based in Singapore or having a strong understanding of the APAC market is highly beneficial. Singapore is a major business hub in Asia-Pacific, offering:

• Strategic Location: Singapore provides easy access to key markets in the APAC region, facilitating collaboration and business development.
• Diverse Talent Pool: Singapore boasts a highly skilled and multilingual workforce, making it an ideal location to build and manage a sales team.
• Business-Friendly Environment: Singapore offers a stable and pro-business environment, with robust infrastructure and supportive government policies.
• Cultural Understanding: Having a presence or understanding of the local culture in Singapore and the wider APAC region is crucial for building strong relationships with customers and partners.

The remote aspect of this role provides flexibility and allows you to manage your work from anywhere while leveraging the advantages of being connected to the Singaporean and APAC markets.

Career Path

This role provides a clear path for career advancement within Confluent. Potential career trajectories include:

• Senior Head of Inside Sales: Expanding your responsibilities to oversee larger teams or multiple regions.
• Director of Sales: Transitioning into a leadership role managing a team of account executives.
• VP of Sales: Progressing to a senior leadership position with responsibility for overall sales strategy and execution.
• Executive Leadership: Opportunities to move into executive leadership roles within Confluent.

Confluent is committed to providing its employees with opportunities for growth and development. We offer comprehensive training programs, mentorship opportunities, and career planning resources to help you achieve your professional goals.

Salary & Benefits

The estimated salary range for the Head of Inside Sales position in Singapore is $120,000 - $250,000 USD per year. This range is indicative and will be adjusted based on experience, skills, and performance.

Confluent offers a comprehensive benefits package, including:

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holiday policy.
• Employee stock options.
• Professional development opportunities.
• Employee assistance program.
• Wellness programs and resources.
• Flexible work arrangements.
• Parental leave benefits.
• Retirement savings plan with company match.
• Life insurance and disability coverage.
• Commuter benefits.
• Employee referral program.
• Opportunity to work on cutting-edge technology.
• Collaborative and supportive work environment.
• Opportunity for career growth and advancement.
• Company-sponsored events and activities.
• Access to learning platforms for continuous skill development.

Confluent Culture

Confluent's culture is built on the principles of collaboration, innovation, and customer focus. We believe in empowering our employees to take ownership of their work and make a meaningful impact on the company's success.

Our core values include:

• Customer First: We prioritize the needs of our customers and strive to exceed their expectations.
• One Confluent: We work together as a unified team, fostering a culture of collaboration and mutual support.
• Data in Motion: We are passionate about the power of data streaming and its potential to transform businesses.
• Bias for Action: We encourage employees to take initiative and drive results.
• Growth Mindset: We embrace challenges and view failures as opportunities for learning and improvement.

We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We believe that diverse perspectives lead to better ideas and innovation.

How to Apply

If you are a highly motivated and experienced sales leader with a passion for data streaming and a track record of success, we encourage you to apply for the Head of Inside Sales position at Confluent. Please submit your resume and cover letter through our online application portal.

We look forward to hearing from you!

FAQ

1. What is Confluent?

   Confluent is a data streaming platform that enables organizations to harness the full power of continuously flowing data to innovate and win in the modern digital world.

2. What are the key responsibilities of the Head of Inside Sales?

   The Head of Inside Sales is responsible for managing, developing, and growing a team of Inside Sales Representatives, generating qualified prospect pipeline, and helping in landing new logos or growing existing accounts in the APAC region.

3. What skills and qualifications are required for this role?

   The ideal candidate will have strong sales development/Inside sales experience with sales management skills, extensive knowledge of how software is positioned and sold to line of business, IT and procurement executives within the Fortune 1000, a metrics-driven mindset with a strong analytical approach, previous Sales Methodology training, experience building organizations and hiring and training top talent, a proven track record of over-achieving quota, ability to negotiate mutually agreeable outcomes, strong customer references, and an entrepreneurial spirit.

4. What is the career path for this role?

   Potential career trajectories include Senior Head of Inside Sales, Director of Sales, VP of Sales, and executive leadership roles within Confluent.

5. What is the salary range for this position?

   The estimated salary range for the Head of Inside Sales position in Singapore is $120,000 - $250,000 USD per year.

6. What benefits does Confluent offer?

   Confluent offers a comprehensive benefits package, including competitive salary and performance-based bonuses, health, dental, and vision insurance, paid time off, employee stock options, professional development opportunities, and more.

7. What is the company culture like at Confluent?

   Confluent's culture is built on collaboration, innovation, and customer focus. We value teamwork, open communication, and a commitment to excellence.

8. How can I apply for this position?

   Please submit your resume and cover letter through our online application portal.

9. Is this role remote?

   Yes, this role is remote. However, being based in Singapore or having a strong understanding of the APAC market is highly beneficial.

10. What is the importance of data streaming in today's world?

    Data streaming allows organizations to harness the full power of continuously flowing data to innovate and win in the modern digital world. It enables real-time insights, faster decision-making, and improved customer experiences.