Senior Technical Writer at Confluent

Role Overview

Confluent is seeking a skilled and experienced Senior Technical Writer to join our team. As a Senior Technical Writer, you will play a crucial role in creating and maintaining high-quality documentation for our Apache Kafka-based streaming platform. You will collaborate with engineers, product managers, and support teams to ensure that our documentation is accurate, comprehensive, and easy to understand for our external developer audience.

Day in the Life

Here’s a glimpse into what your day might look like:

• Start your day by reviewing the latest updates to the Confluent platform and identifying any documentation needs.
• Collaborate with engineers to understand new features and updates, and plan the necessary documentation.
• Write clear, concise, and accurate documentation, including conceptual overviews, tutorials, and API references.
• Work with product managers to ensure documentation aligns with product strategy and customer needs.
• Review and edit documentation written by other team members.
• Use Git and GitHub to manage documentation changes and collaborate with other writers.
• Participate in documentation reviews to gather feedback and improve documentation quality.
• Stay up-to-date with the latest trends in technical writing and documentation tools.
• Explore the use of generative AI tools like Cursor or GitHub Copilot to improve documentation quality and efficiency.
• Continuously improve documentation based on user feedback and analytics.

Why Remote, Ontario, Canada?

This remote position offers the flexibility to work from anywhere in Ontario, Canada. Ontario is a vibrant province with a thriving tech industry and a high quality of life. Working remotely allows you to balance your work and personal life while contributing to a global company.

Career Path

At Confluent, we are committed to providing opportunities for growth and development. As a Senior Technical Writer, you can advance your career by:

• Becoming a Principal Technical Writer, leading documentation efforts for major product areas.
• Moving into a Documentation Manager role, overseeing a team of technical writers.
• Specializing in a particular area of documentation, such as API documentation or developer guides.
• Becoming a Subject Matter Expert (SME) in a specific technology or product area.

Salary & Benefits

The estimated salary range for this position in Ontario, Canada is $90,000 to $140,000 USD per year. The actual salary will depend on your experience and qualifications. In addition to a competitive salary, Confluent offers a comprehensive benefits package, including:

• Comprehensive health insurance
• Generous paid time off
• Parental leave
• Retirement plan with company match
• Employee stock purchase plan
• Professional development opportunities
• Wellness programs
• Flexible work arrangements
• Employee assistance program
• Commuter benefits
• Company-sponsored events
• Opportunity to work on cutting-edge technology

Confluent Culture

Confluent is a company that values innovation, collaboration, and customer success. We are committed to creating a diverse and inclusive workplace where everyone can thrive. Our culture is based on the following principles:

• One Confluent: We work together as one team to achieve our goals.
• One Team: We support and respect each other.
• One Data Streaming Platform: We are passionate about building the best data streaming platform in the world.

How to Apply

If you are a skilled and experienced technical writer with a passion for technology and communication, we encourage you to apply for this position. To apply, please submit your resume and cover letter through our online application portal.

FAQ

1. What is Confluent?

   Confluent is a data streaming platform built on Apache Kafka. It enables organizations to process and analyze data in real-time.

2. What is Apache Kafka?

   Apache Kafka is an open-source distributed streaming platform. It is used for building real-time data pipelines and streaming applications.

3. What are the key responsibilities of a Senior Technical Writer at Confluent?

   The key responsibilities include creating and maintaining high-quality documentation for our Apache Kafka-based streaming platform, collaborating with engineers, product managers, and support teams, and ensuring that our documentation is accurate, comprehensive, and easy to understand for our external developer audience.

4. What skills are required for this position?

   The required skills include 5+ years of experience writing technical documentation, excellent writing and communication skills, experience with Git and GitHub, and experience with reStructuredText or Markdown.

5. What is the career path for a Senior Technical Writer at Confluent?

   As a Senior Technical Writer, you can advance your career by becoming a Principal Technical Writer, moving into a Documentation Manager role, specializing in a particular area of documentation, or becoming a Subject Matter Expert (SME).

6. What is the salary range for this position?

   The estimated salary range for this position in Ontario, Canada is $90,000 to $140,000 USD per year. The actual salary will depend on your experience and qualifications.

7. What are the benefits of working at Confluent?

   Confluent offers a comprehensive benefits package, including health insurance, paid time off, parental leave, a retirement plan with company match, and an employee stock purchase plan.

8. What is the company culture like at Confluent?

   Confluent is a company that values innovation, collaboration, and customer success. We are committed to creating a diverse and inclusive workplace where everyone can thrive.

9. How do I apply for this position?

   To apply, please submit your resume and cover letter through our online application portal.

10. What Generative AI Tools do you recommend for the role?

    Confluent recommends using tools like Cursor and Github Copilot to help with content creation, code summarization, and to improve writing clarity. These tools help drive efficiency and elevate the quality of technical documentation.