Manager, Solutions Engineering - Confluent

At Confluent, we're not just building technology; we're revolutionizing how data moves and how the world interacts with it. Our platform transforms static data into dynamic streams, enabling companies to react faster, build smarter, and deliver experiences that evolve in real-time. We’re looking for a Manager of Solutions Engineering to join our team and lead the charge.

Joining Confluent means becoming part of a team that values curiosity, honesty, and mutual support. We thrive on challenging questions, constructive feedback, and a shared commitment to something bigger than ourselves. We operate as one team, driven by a single data streaming platform.

Role Overview

As the Manager of Solutions Engineering, you will lead a team of Enterprise Solutions Engineers focused on our West Coast accounts. You'll create an environment where your team can excel through development, coaching, and enablement. This role blends technical leadership with customer engagement, requiring you to build strong relationships, advocate for our customers, and provide strategic solutions that drive growth.

You'll be more than a manager; you'll be an innovator and collaborator, crafting scalable technical solutions that meet the needs of our most important customers. Your dedication to technical excellence and continuous learning will keep your team at the cutting edge of industry trends and Confluent's technologies.

A Day in the Life

Here’s what a typical day might look like:

• Team Leadership: Start your day with a team check-in, discussing ongoing projects, addressing challenges, and providing guidance.
• Customer Engagement: Participate in a customer meeting, working alongside your team to present solutions and address technical questions.
• Strategy Development: Collaborate with sales leadership to refine account strategies and align team goals with business objectives.
• Mentorship: Spend time coaching team members, offering feedback on their performance and helping them develop their skills.
• Technical Guidance: Provide expert advice on complex technical issues, helping to unblock customer hurdles and ensure smooth project execution.
• Cross-functional Collaboration: Meet with product and engineering teams to discuss customer feedback and contribute to product development.
• Recruiting: Interview potential candidates for open positions, helping to build and scale your team.

Why Remote, United States?

Confluent embraces remote work, recognizing that talent exists everywhere. Being remote in the United States offers several advantages:

• Access to a Wide Talent Pool: We can hire the best people, no matter where they live.
• Flexibility: Remote work allows for a better work-life balance, increasing job satisfaction and productivity.
• Diverse Perspectives: A geographically diverse team brings a broader range of ideas and experiences.

Career Path

This role offers several paths for career advancement within Confluent:

• Senior Manager, Solutions Engineering: Lead a larger team with broader responsibilities.
• Director, Solutions Engineering: Oversee multiple teams and drive strategic initiatives.
• Technical Leadership Roles: Transition into roles focused on technical architecture and innovation.

Salary & Benefits

We offer a competitive salary and benefits package, including:

• Competitive salary commensurate with experience and location.
• Comprehensive health insurance (medical, dental, vision).
• Paid time off (PTO) and holidays.
• Flexible work arrangements.
• Employee stock options.
• 401(k) retirement plan with company match.
• Professional development opportunities.
• Wellness programs.
• Employee assistance program (EAP).
• Life insurance.
• Disability insurance.
• Parental leave.
• Commuter benefits.
• Employee referral program.
• Company-sponsored events and activities.

Confluent Culture

Our culture is built on several core values:

• Customer First: We prioritize our customers' success.
• Bias to Action: We move quickly and make things happen.
• Ownership: We take responsibility for our work.
• Collaboration: We work together to achieve our goals.
• Innovation: We constantly seek new and better ways to do things.

How to Apply

If you're ready to join our team and help shape the future of data streaming, we encourage you to apply! Simply click the "Apply Now" button and submit your resume and cover letter. We look forward to hearing from you.

FAQ

1. What does a Solutions Engineer do?

   Solutions Engineers are technical experts who work closely with customers to understand their needs and design solutions using Confluent's platform.

2. What skills are important for this role?

   Strong technical skills, customer engagement skills, leadership experience, and communication skills are essential.

3. What is the career path for this role?

   This role can lead to Senior Manager, Director, or technical leadership positions within Confluent.

4. What is the work environment like?

   We foster a collaborative and inclusive environment where everyone is encouraged to contribute their ideas.

5. What kind of training and development opportunities are available?

   We offer a variety of professional development opportunities, including training courses, conferences, and mentorship programs.

6. What is Confluent's approach to diversity and inclusion?

   We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

7. How does Confluent support remote employees?

   We provide the tools and resources remote employees need to be successful, including technology stipends and flexible work arrangements.

8. What is the interview process like?

   The interview process typically includes a phone screening, technical interview, and interviews with members of the team.

9. What are some of the challenges in this role?

   Challenges include staying up-to-date with the latest technologies, managing competing priorities, and resolving complex technical issues.

10. What are some of the rewards of this role?

    Rewards include helping customers achieve their business goals, working with cutting-edge technology, and being part of a high-growth company.