Role Overview

As a Professional Services Account Executive at Confluent, you will be at the forefront of helping organizations leverage the power of data streaming. This role is critical in guiding clients through the transformative journey of adopting a streaming platform, ensuring they realize tangible business outcomes and maximize their investment in Confluent's technology. You'll be a key player in expanding Confluent's professional services team, bringing your expertise to bear on strategic customer engagements and fostering strong relationships with both clients and partners.

A Day in the Life

Your day will be dynamic and varied, encompassing a range of activities aimed at driving customer success and growing Confluent's professional services footprint. Here's a glimpse into what you can expect:

• Customer Engagement: You'll spend time connecting with stakeholders across customer organizations, from C-level executives and VPs to architects and program managers. These interactions will focus on understanding their business challenges, defining success criteria, and aligning Confluent's services to meet their specific needs.
• Sales and Strategy: You'll actively participate in sales cycles, crafting compelling service proposals and presenting them to prospective clients. You'll also contribute to Confluent's product and sales strategy, providing valuable insights based on your customer interactions and market knowledge.
• Team Leadership: You'll play a vital role in building and developing Confluent's professional services team. This includes mentoring team members, sharing best practices, and fostering a collaborative and high-performing environment.
• Partner Collaboration: You'll cultivate strong relationships with Confluent's delivery partners, ensuring they have the knowledge and resources they need to effectively implement Confluent's solutions. You'll also work with partners to identify new opportunities and expand Confluent's reach.
• Operational Excellence: You'll be responsible for managing bookings, revenue, and margins for your assigned customer base. This includes creating and negotiating legal agreements, tracking progress against targets, and ensuring customer satisfaction.

Why Remote in France?

Confluent embraces remote work to tap into a diverse talent pool and provide employees with flexibility. Being based remotely in France offers several advantages:

• Access to a Skilled Workforce: France boasts a highly skilled and educated workforce, particularly in technology and engineering. This provides Confluent with access to a rich talent pool to support its growth.
• Strategic Location: France's central location in Europe makes it an ideal hub for serving customers across the continent. This allows you to easily travel to client sites and collaborate with partners throughout the region.
• Quality of Life: France offers a high quality of life, with its rich culture, vibrant cities, and beautiful countryside. This can contribute to employee well-being and attract top talent.
• Time Zone Alignment: The French time zone allows for convenient collaboration with both European and American colleagues.

Career Path

Confluent is committed to providing its employees with opportunities for growth and advancement. As a Professional Services Account Executive, you can expect a clear career path with opportunities to progress into roles such as:

• Senior Professional Services Account Executive: Taking on a larger portfolio of customers and more complex engagements.
• Professional Services Manager: Leading a team of account executives and overseeing the delivery of professional services.
• Professional Services Director: Developing and executing Confluent's professional services strategy for a specific region or industry.
• VP of Professional Services: Leading Confluent's global professional services organization.

In addition to these traditional career paths, Confluent also encourages employees to explore other areas of the company, such as product management, sales, and marketing. This allows you to broaden your skillset and contribute to Confluent's success in new and innovative ways.

Salary & Benefits

Confluent offers a competitive salary and benefits package that is designed to attract and retain top talent. The estimated salary range for this role in France is $110,000 to $180,000 USD per year, but this can vary based on experience and qualifications. In addition to salary, Confluent also offers a comprehensive benefits package that includes:

• Health Insurance: Comprehensive medical, dental, and vision coverage.
• Paid Time Off: Generous vacation, sick leave, and holiday pay.
• Parental Leave: Paid parental leave for new parents.
• Stock Options: Opportunity to participate in Confluent's equity program.
• Retirement Plan: 401(k) plan with company match.
• Professional Development: Opportunities for training, conferences, and certifications.
• Wellness Programs: Programs to support employee physical and mental well-being.
• Commuter Benefits: Assistance with commuting costs.

Confluent Culture

Confluent is a company that values innovation, collaboration, and customer success. The company's culture is built on the following principles:

• One Confluent: We work together as one team, regardless of location or function.
• One Team: We support each other and celebrate our successes together.
• One Data Streaming Platform: We are passionate about building the best data streaming platform in the world.

Confluent is also committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. The company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

How to Apply

If you are a highly motivated and experienced professional with a passion for data streaming and a desire to make a significant impact, we encourage you to apply for the Professional Services Account Executive position at Confluent. To apply, please submit your resume and cover letter through Confluent's online careers portal.

We are looking for candidates who are:

• Experienced in enterprise IT delivery projects
• Experienced in selling enterprise IT delivery services
• Demonstrated success in building and developing remote delivery teams
• Exceptional interpersonal communication skills
• Able and willing to travel up to 50% of the time to client sites

We look forward to hearing from you!

FAQ

1. What is Confluent's mission?

   Confluent's mission is to set data in motion. We believe that data streaming is the future of data management and that our platform can help organizations unlock the full potential of their data.

2. What are the key responsibilities of a Professional Services Account Executive?

   The key responsibilities include driving customer success, managing bookings and revenue, engaging with stakeholders, building strong relationships with customers and partners, and contributing to Confluent's product and sales strategy.

3. What qualifications are required for this role?

   The required qualifications include experience overseeing enterprise-level IT delivery projects, experience selling enterprise IT delivery services, demonstrated success in building and developing remote delivery teams, and exceptional interpersonal communication skills.

4. What is the career path for a Professional Services Account Executive?

   The career path includes opportunities to progress into roles such as Senior Professional Services Account Executive, Professional Services Manager, Professional Services Director, and VP of Professional Services.

5. What is Confluent's culture like?

   Confluent's culture is built on innovation, collaboration, and customer success. The company values teamwork, support, and a passion for building the best data streaming platform in the world.

6. What is the salary and benefits package for this role?

   Confluent offers a competitive salary and benefits package that includes health insurance, paid time off, parental leave, stock options, a retirement plan, professional development opportunities, and wellness programs. The estimated salary range for this role in France is $110,000 to $180,000 USD per year.

7. Why is this position remote in France?

   Being based remotely in France offers several advantages, including access to a skilled workforce, a strategic location for serving European customers, a high quality of life, and convenient time zone alignment.

8. What type of data streaming does Confluent specialize in?

   Confluent specializes in Apache Kafka-based data streaming. It provides a complete platform for data in motion that enables businesses to build real-time data pipelines and streaming applications.

9. What is the travel requirement for this role?

   The role requires the ability and willingness to travel up to 50% of the time to client sites to support sales opportunities and existing customer relationships.

10. How does Confluent support remote employees?

    Confluent supports remote employees with the tools and resources they need to be successful, including communication and collaboration platforms, regular team meetings, and opportunities for professional development.