Senior Customer Solutions Consultant (French/Italian Speaking) - Barcelona, Spain

Role Overview

As a Senior Customer Solutions Consultant at Confluent, you will be a trusted advisor to our enterprise customers, helping them maximize the value of our data streaming platform. You'll leverage your technical expertise and customer-facing skills to guide clients on best practices, resolve complex challenges, and ensure the scalability and health of their deployments. Your role involves managing a portfolio of high-value customers, collaborating with stakeholders, and driving the adoption of Confluent's technology.

Day in the Life

A typical day might involve:

• Meeting with customers to understand their business objectives and technical requirements.
• Analyzing customer environments to identify opportunities for optimization.
• Developing and presenting technical solutions to address customer needs.
• Collaborating with internal teams to ensure customer success.
• Creating documentation and training materials.
• Staying up-to-date with the latest Confluent technologies and industry trends.

Why Barcelona?

Barcelona offers a vibrant and dynamic environment for both work and life. Confluent's Barcelona office is a hub for innovation and collaboration, providing a great opportunity to work with a diverse team and contribute to the company's global success. The city itself boasts a rich culture, delicious cuisine, and stunning architecture, making it an attractive place to live and work.

Career Path

This role provides a solid foundation for career growth within Confluent. You could advance to senior leadership roles within the Customer Success or Solutions Engineering organizations. Additionally, your deep understanding of customer needs and Confluent's technology could lead to opportunities in Product Management or Technical Marketing.

Salary & Benefits

Confluent offers a competitive salary and benefits package, including:

• Competitive base salary commensurate with experience.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holidays.
• Employee stock purchase plan.
• Retirement savings plan with company match.
• Professional development opportunities.
• Flexible work arrangements.

Confluent Culture

At Confluent, we value:

• Innovation: We encourage creativity and the pursuit of new ideas.
• Collaboration: We work together as one team to achieve our goals.
• Customer Focus: We are committed to earning our customers' love.
• Integrity: We act with honesty and transparency.
• Impact: We strive to make a meaningful difference in the world.

We foster a culture of continuous learning and provide ample opportunities for employees to grow and develop their skills. We believe in creating a diverse and inclusive workplace where everyone feels valued and respected.

How to Apply

Interested candidates are encouraged to apply through Confluent's careers website. Please submit your resume and a cover letter highlighting your relevant experience and skills.

FAQ

1. What is Confluent?

   Confluent is the data streaming platform that enables companies to harness the full power of real-time data. Built by the original creators of Apache Kafka®, Confluent expands Kafka with enterprise-grade features, making it easier to build and manage real-time data pipelines and applications.

2. What is Apache Kafka?

   Apache Kafka is an open-source distributed event streaming platform used for building real-time data pipelines and streaming applications. It is designed to handle high volumes of data with low latency.

3. What does a Customer Solutions Consultant do?

   A Customer Solutions Consultant acts as a trusted advisor to enterprise customers, helping them maximize the value of the Confluent platform. This involves understanding their business needs, providing technical guidance, and ensuring the health and scalability of their deployments.

4. What skills are important for this role?

   Important skills include technical expertise, customer-facing experience, communication skills, analytical abilities, and strategic thinking.

5. What are the career growth opportunities?

   This role can lead to senior leadership positions within Customer Success or Solutions Engineering, as well as opportunities in Product Management or Technical Marketing.

6. What is the work environment like at Confluent?

   Confluent fosters a collaborative and innovative work environment where employees are encouraged to learn and grow. We value diversity, inclusion, and customer focus.

7. What is the interview process like?

   The interview process typically involves a phone screening, technical interviews, and a final interview with the hiring manager.

8. Does Confluent offer relocation assistance?

   Relocation assistance may be available for qualified candidates.

9. What is Confluent's approach to diversity and inclusion?

   Confluent is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We believe that diversity drives innovation and fosters a stronger team.

10. What are some of the challenges in this role?

    Challenges may include managing complex customer environments, staying up-to-date with the latest technologies, and balancing competing priorities.