About Cardinal Health

Cardinal Health, a Fortune 500 healthcare services and products company, empowers pharmacies, hospitals, and healthcare providers nationwide with innovative solutions that improve patient outcomes and streamline operations. With annual revenue exceeding $200 billion, Cardinal Health leads in pharmaceutical distribution, medical product manufacturing, and specialty solutions including nuclear pharmacy and practice operations management. Our nationwide presence supports over 1,400 locations, serving millions of patients through precision medicine and revenue cycle expertise. Join a team committed to clinical excellence, operational efficiency, and compassionate care in the evolving healthcare landscape.

Role Overview

The Coordinator, Benefits Eligibility and Authorization plays a pivotal role in Cardinal Health's Practice Operations Management, ensuring seamless revenue cycle processes for medical practices specializing in oncology, urology, and advanced treatments. This remote, US-nationwide position involves reviewing physician schedules, verifying patient insurance benefits, and securing authorizations for critical procedures like chemotherapy, radiation, PET/CT scans, and urology services. With an anticipated hourly range of $21.00 - $27.72, this full-time role demands precision, HIPAA compliance, and collaboration across clinical and revenue cycle teams to prevent delays in patient care and optimize reimbursements.

Why This Role Matters

In healthcare's complex payer environment, accurate benefits verification and timely authorizations directly impact practice revenue, patient satisfaction, and treatment continuity. You'll bridge front-end registration, clinical staff, and payors, leveraging coding knowledge (ICD-10, CPT, HCPCS) to navigate denials and appeals effectively.

Key Responsibilities

As Coordinator, Benefits Eligibility and Authorization, you'll execute core revenue cycle functions with accuracy and urgency:

• Verify eligibility for new, returning, and annual patients, confirming deductibles, copays, coinsurance, and out-of-pocket responsibilities before services.
• Communicate proactively with patients, physicians, front-end staff, and payors to gather updated insurance and clinical data.
• Submit authorizations for internal/external orders including radiation, chemotherapy, PET/CT, urology procedures, and diagnostic scans.
• Follow up on pending authorizations within 48 hours and document all actions meticulously.
• Enter approved authorizations into billing systems like GE Centricity and attach confirmations to patient accounts.
• Address payor denials by notifying clinicians of required changes and pursuing pre-service appeals based on medical necessity.
• Collaborate with Revenue Cycle Management and clinical teams for accurate claims processing and timely payments.
• Maintain strict HIPAA confidentiality while coordinating patient notifications for appointment changes.

Qualifications & Requirements

Cardinal Health seeks detail-oriented professionals with healthcare revenue cycle experience:

• 4-8 years of relevant experience preferred; Bachelor's degree in healthcare administration, business, or equivalent work history.
• Proficiency in medical terminology, ICD-9/ICD-10, CPT, HCPCS coding, and EOB interpretation.
• Familiarity with oncology, urology, chemotherapy, radiation billing; GE Centricity experience a plus.
• Strong understanding of managed care contracts, Medicare, Medicaid fee schedules.
• Excellent verbal communication, customer service skills in healthcare settings, and ability to manage multiple priorities independently.
• Competence with computerized billing software, telephony support, and office equipment; organizational skills essential.

This level applies job skills and policies to routine tasks, solves basic problems, and escalates complex issues to supervisors.

Benefits & Perks

Cardinal Health invests in your well-being with industry-leading benefits:

• Comprehensive medical, dental, and vision coverage.
• Generous paid time off and paid parental leave.
• 401k savings plan with company match.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs).
• Short- and long-term disability coverage.
• myFlexPay for early wage access, healthy lifestyle programs, and work-life resources.

Career Growth

At Cardinal Health, this coordinator role launches pathways into senior revenue cycle positions, practice management, or specialty areas like nuclear pharmacy and precision oncology services. Access internal mobility, leadership development, tuition reimbursement, and mentorship programs. 80% of leadership roles are filled internally, fostering long-term advancement in a stable, growing organization.

Why Join Us

Work remotely nationwide with a premium healthcare leader prioritizing work-life balance, innovation, and impact. Contribute to patient care while enjoying competitive pay, robust benefits, and a collaborative culture. Cardinal Health's commitment to diversity, equity, and inclusion creates an environment where your skills drive meaningful change in healthcare delivery.

Role FAQs

Q: Is this role remote? Yes, fully remote across the US (FIELD-based).

Q: What software experience is needed? GE Centricity preferred; general billing software and coding proficiency required.

Q: Are bonuses offered? No, but comprehensive benefits package provided.

Q: What's the experience level? 4-8 years preferred in healthcare billing/authorization.

Q: How does this support patient care? Ensures financial clearance for timely treatments, preventing delays in oncology and specialty services.