Coordinator, Collections - Cardinal Health Opportunity

About Cardinal Health

Cardinal Health is a global, integrated healthcare services and products company, connecting the world's healthcare ecosystem. With a mission to improve patient outcomes and reduce costs, Cardinal Health supports providers through innovative supply chain solutions, revenue cycle management, and specialty pharmacy services. Navista, a key part of Cardinal Health's oncology division, empowers community oncology practices with the tools to thrive independently while scaling their operations. As a leader in healthcare logistics and services, Cardinal Health manages billions in revenue annually, ensuring seamless support for over 100 providers across 50 sites.

Our Revenue Cycle Management (RCM) team plays a pivotal role in optimizing financial performance for healthcare practices. By streamlining clinical and administrative processes from patient scheduling to final payment collection, we help oncology practices focus on what matters most: patient care.

Role Overview

The Coordinator, Collections position at Cardinal Health offers a dynamic entry into healthcare revenue cycle management. This remote, nationwide role within Navista focuses on the timely follow-up and resolution of insurance claims to maximize reimbursements and minimize aging accounts receivable. Ideal for detail-oriented professionals with billing experience, you'll collaborate with payers, internal teams, and providers to drive cash flow and ensure compliance.

Anticipated hourly range: $15.70 - $26.10, determined by location, experience, and internal equity. This full-time position supports flexible work arrangements in a field-based, US-nationwide capacity, perfect for those passionate about healthcare finance.

Key Responsibilities

In this role, you'll be at the forefront of collections efforts, ensuring every claim reaches resolution efficiently.

• Review daily aging reports to prioritize and work insurance accounts for timely reimbursement.
• Proactively contact insurance companies through phone, online portals, or email to check claim status, request reprocessing, or escalate denials.
• Analyze complex denials and underpayments using EOBs and remittance advice to identify root causes and execute appeals, corrections, or resubmissions.
• Track all appeals through to resolution while documenting every activity in the billing system per departmental standards.
• Coordinate with coders, providers, and billing team members to resolve discrepancies and maintain payer compliance.

Additional duties include flagging trends for leadership, meeting productivity targets (e.g., claims worked per day), staying current on coding changes and payer policies, and supporting audits or special projects.

Qualifications & Requirements

Experience & Education

1-3 years of experience in collections, billing, or insurance claim processing is preferred. A High School Diploma, GED, or equivalent work experience is required. Familiarity with oncology billing is a plus.

Technical & Soft Skills

• Strong knowledge of insurance processing, denial management, Medicare, Medicaid, and commercial plans.
• Proficiency in billing software like Athena or G4 Centricity, plus Microsoft Office Suite.
• Excellent communication skills for payer interactions and team collaboration.
• Detail-oriented with robust analytical and problem-solving abilities.
• Proven time management to handle independent workflows and meet deadlines.

Level Expectations

This role applies job skills and company policies to routine tasks, handles basic problem resolution, and seeks guidance on complex issues. You'll receive general direction on standard work and detailed instructions for new assignments.

Benefits & Perks

Cardinal Health invests in your well-being with comprehensive benefits:

• Medical, dental, and vision insurance coverage.
• Generous paid time off (PTO) plan.
• 401k savings plan with employer matching.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs).
• Access to wages before payday via myFlexPay.
• Short- and long-term disability coverage.
• Paid parental leave and healthy lifestyle programs.
• Work-life resources for balance and growth.

These perks underscore our commitment to employee health, financial security, and professional development.

Career Growth

At Cardinal Health, this Coordinator role is a launchpad for RCM careers. Gain hands-on experience in denial management and payer relations, positioning yourself for advancement to Senior Coordinator, Billing Analyst, or Revenue Integrity Specialist. Our structured training, mentorship from supervisors, and exposure to oncology-specific challenges build expertise. Many team members progress within Navista or broader Cardinal Health divisions, leveraging internal mobility programs.

Why Join Us

Join a purpose-driven organization impacting cancer care nationwide. Work remotely with top-tier tools, collaborate with experts, and contribute to community oncology's success. Cardinal Health values diversity, innovation, and work-life balance, offering stability in a growing healthcare sector. Application window closes 3/25/26—apply today to secure your spot in a high-impact role.

Role FAQs

Is this position remote?

Yes, it's US-Nationwide-FIELD, supporting remote work across the United States.

What software will I use?

Expect proficiency in Athena, G4 Centricity, or similar, plus Microsoft Office.

Do I need certifications?

Preferred but not required; experience in claim denial management is key.

How is performance measured?

Via productivity goals like claims worked, resolution rates, and AR reduction.

Ready to elevate your career? Apply now for Coordinator, Collections at Cardinal Health.