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Member Service Assistant Careers at Costco Wholesale in Livonia, Michigan | Apply Now

Costco Wholesale

Member Service Assistant Careers at Costco Wholesale in Livonia, Michigan | Apply Now

full-timePosted: Jul 14, 2025

Job Description

Member Service Assistant Careers at Costco Wholesale in Livonia, Michigan | Apply Now

Roles Overview

  • As a Member Service Assistant at Costco in Livonia, you are the first point of contact, creating a welcoming environment for our valued members.
  • Your role is critical in ensuring a smooth and efficient shopping experience for everyone who visits our Livonia warehouse.
  • This position requires a blend of customer service skills, attention to detail, and the ability to handle a variety of tasks.
  • You'll be responsible for verifying memberships, checking receipts, and answering member inquiries.
  • Maintaining a safe and secure environment is also a key aspect of this role, through regular safety and security checks.
  • The Member Service Assistant contributes directly to member satisfaction and loyalty.
  • You'll work closely with other team members to ensure the warehouse operates smoothly.
  • Opportunities for growth and advancement within Costco are available for dedicated employees.
  • This position is essential for maintaining Costco's high standards of member service and operational efficiency in Livonia.
  • Your positive attitude and helpful demeanor will make a significant impact on the member experience.

A Day in the Life

  • Your day begins by preparing your workstation and ensuring you have all the necessary supplies.
  • You'll greet members with a friendly smile and verify their membership cards as they enter the warehouse in Livonia.
  • Throughout the day, you'll answer member questions about products, services, and store policies.
  • Checking receipts as members exit the warehouse is a crucial part of your responsibilities.
  • You'll be responsible for maintaining accurate entry counts of members visiting the Livonia location.
  • Performing regular safety and security checks is essential for ensuring a safe shopping environment.
  • You'll handle cash and credit card transactions accurately and efficiently.
  • Assisting members with locating products within the warehouse is a common task.
  • You'll collaborate with other team members to address member needs and resolve issues.
  • Your day will involve a combination of standing, walking, and interacting with members in a fast-paced environment.

Why LIVONIA?

  • Livonia, Michigan, offers a family-friendly atmosphere with excellent schools and numerous parks.
  • The city boasts a thriving economy with diverse job opportunities.
  • Livonia provides a convenient location with easy access to major highways and Detroit Metropolitan Airport.
  • You'll find a variety of shopping, dining, and entertainment options in Livonia.
  • The cost of living in Livonia is relatively affordable compared to other major cities.
  • Livonia has a strong sense of community with various local events and festivals.
  • The city is known for its safe neighborhoods and low crime rate.
  • Livonia offers a high quality of life with access to excellent healthcare facilities.
  • You can enjoy a balance of suburban living with easy access to urban amenities in nearby Detroit.
  • Living in Livonia provides a great opportunity to build a fulfilling career and a comfortable life.

Career Growth

  • Costco is committed to providing opportunities for career advancement to its employees.
  • Many of our managers and supervisors started in entry-level positions like Member Service Assistant.
  • We offer comprehensive training programs to help you develop your skills and knowledge.
  • You can pursue various career paths within Costco, such as management, merchandising, or membership services.
  • We encourage employees to take on new challenges and responsibilities.
  • Your performance and dedication will be recognized and rewarded.
  • We provide opportunities for cross-training in different departments.
  • You can participate in leadership development programs to enhance your management skills.
  • Costco promotes from within whenever possible, providing ample opportunities for growth.
  • Your hard work and commitment can lead to a long and successful career with Costco.

Compensation & Benefits

  • We offer a competitive salary that is commensurate with your experience and skills.
  • Our comprehensive health insurance includes medical, dental, and vision coverage.
  • You'll have access to a prescription drug plan and a health care reimbursement account.
  • We provide a dependent care assistance plan to help with childcare expenses.
  • You'll be covered by short-term and long-term disability insurance.
  • We offer Accidental Death and Dismemberment (AD&D) and life insurance.
  • Our 401(k) retirement plan includes a company match to help you save for the future.
  • You'll have the opportunity to participate in our employee stock purchase plan.
  • We provide paid time off for vacation, sick leave, and holidays.
  • Our employee assistance program offers confidential support for personal and professional issues.

Team & Culture

  • Costco fosters a strong sense of teamwork and collaboration.
  • We value diversity and create an inclusive environment for all employees.
  • You'll be working with a supportive and friendly team.
  • We encourage open communication and feedback.
  • We celebrate employee achievements and milestones.
  • We provide opportunities for team-building activities.
  • Costco is committed to ethical business practices.
  • We prioritize the safety and well-being of our employees.
  • You'll be part of a company that cares about its employees and the community.
  • We believe in treating everyone with respect and dignity.

How to Apply

  • Interested candidates are encouraged to apply online through the Costco website.
  • Please submit your resume and cover letter highlighting your relevant skills and experience.
  • Make sure to clearly indicate your interest in the Member Service Assistant position in Livonia, Michigan.
  • You'll need to create an account on our applicant tracking system to submit your application.
  • Complete all required fields in the application form.
  • Review your application carefully before submitting it.
  • You may be asked to complete an online assessment as part of the application process.
  • If your qualifications match our requirements, you'll be contacted for an interview.
  • We appreciate your interest in joining the Costco team in Livonia.
  • Good luck with your application!

FAQ Section

  • What are the working hours for a Member Service Assistant? Working hours vary and may include evenings, weekends, and holidays.
  • What is the dress code for this position? The dress code is business casual, and employees are required to wear a Costco name tag.
  • Is there room for advancement in this role? Yes, Costco offers numerous opportunities for career growth and advancement.
  • What benefits are offered to Costco employees? Costco provides a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • What is the starting pay for a Member Service Assistant? The starting pay is competitive and commensurate with experience.
  • What kind of training will I receive? You'll receive comprehensive training on Costco policies, procedures, and customer service techniques.
  • What is the work environment like at Costco? Costco fosters a team-oriented and supportive work environment.
  • What are the essential skills for this position? Essential skills include customer service, communication, and attention to detail.
  • How often are employees evaluated? Employees receive regular performance evaluations to track their progress and identify areas for improvement.
  • What opportunities are there for overtime? Overtime opportunities may be available during peak seasons.

SEO & Search Discovery

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Locations

  • Livonia, Michigan, United States

Salary

33,000 - 45,000 USD / yearly

Estimated Salary Rangehigh confidence

33,000 - 48,600 USD / yearly

Source: disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Customer Serviceintermediate
  • Communication Skillsintermediate
  • Active Listeningintermediate
  • Problem Solvingintermediate
  • Conflict Resolutionintermediate
  • Attention to Detailintermediate
  • Time Managementintermediate
  • Teamworkintermediate
  • Cash Handlingintermediate
  • Inventory Managementintermediate
  • POS Systemsintermediate
  • Loss Preventionintermediate
  • Safety Awarenessintermediate
  • Membership Verificationintermediate
  • Receipt Checkingintermediate
  • Product Knowledgeintermediate
  • Sales Skillsintermediate
  • Up-sellingintermediate
  • Cross-sellingintermediate
  • Member Engagementintermediate
  • Security Proceduresintermediate
  • Emergency Responseintermediate
  • Warehouse Operationsintermediate
  • Physical Staminaintermediate
  • Adaptabilityintermediate
  • Stress Managementintermediate
  • Basic Math Skillsintermediate
  • Data Entryintermediate
  • Reportingintermediate
  • Following Proceduresintermediate
  • Microsoft Office Suiteintermediate
  • First Aidintermediate
  • CPRintermediate
  • De-escalation techniquesintermediate

Required Qualifications

  • High school diploma or equivalent (experience)
  • Excellent customer service skills (experience)
  • Ability to communicate effectively with members and colleagues (experience)
  • Ability to work in a fast-paced environment (experience)
  • Ability to stand for extended periods (experience)
  • Ability to lift up to 25 pounds (experience)
  • Basic math skills (experience)
  • Ability to follow instructions (experience)
  • Ability to work independently and as part of a team (experience)
  • Strong attention to detail (experience)
  • Reliable and punctual (experience)
  • Previous retail experience preferred (experience)
  • Cash handling experience preferred (experience)
  • Knowledge of safety procedures (experience)
  • Ability to handle difficult situations with professionalism (experience)
  • Ability to adapt to changing priorities (experience)
  • Must be at least 18 years of age (experience)
  • Pass a background check (experience)
  • Authorized to work in the United States (experience)
  • Available to work flexible hours, including evenings, weekends, and holidays (experience)

Responsibilities

  • Actively greet members with a friendly and welcoming attitude.
  • Provide exceptional customer service to all members.
  • Verify membership cards upon entry to the warehouse.
  • Maintain accurate entry counts of members.
  • Check receipts as members exit the warehouse to prevent loss.
  • Answer member questions and resolve issues promptly and efficiently.
  • Assist members with locating products within the warehouse.
  • Provide information about Costco products and services.
  • Process membership applications and renewals.
  • Handle cash and credit card transactions accurately.
  • Maintain a clean and organized workspace.
  • Perform warehouse safety and security checks regularly.
  • Document any safety or security concerns.
  • Report any suspicious activity to management.
  • Enforce Costco's membership policies.
  • Monitor parking lot activity and assist members with parking.
  • Assist with crowd control during peak hours.
  • Provide assistance to members with disabilities.
  • Respond to emergency situations calmly and effectively.
  • Follow all company policies and procedures.
  • Operate equipment safely and efficiently.
  • Assist with inventory management.
  • Restock merchandise as needed.
  • Assist with setting up displays.
  • Participate in team meetings and training sessions.
  • Maintain a positive and professional attitude at all times.
  • Support other departments as needed.

Benefits

  • general: Competitive salary
  • general: Comprehensive health insurance (medical, dental, vision)
  • general: Prescription drug coverage
  • general: Health care reimbursement account
  • general: Dependent care assistance plan
  • general: Short-term disability insurance
  • general: Long-term disability insurance
  • general: Accidental Death and Dismemberment (AD&D) insurance
  • general: Life insurance
  • general: 401(k) retirement plan with company match
  • general: Employee stock purchase plan
  • general: Paid time off (vacation, sick, holidays)
  • general: Employee assistance program
  • general: Hearing aid benefits
  • general: Behavioral health services
  • general: Employee discounts on Costco merchandise
  • general: Opportunities for advancement
  • general: Training and development programs
  • general: Tuition reimbursement
  • general: Scholarship program for dependents
  • general: Flexible spending accounts
  • general: Adoption assistance
  • general: Employee referral bonus program
  • general: Wellness programs
  • general: Commuter benefits
  • general: Paid bereavement leave

Target Your Resume for "Member Service Assistant Careers at Costco Wholesale in Livonia, Michigan | Apply Now" , Costco Wholesale

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Member Service Assistant Careers at Costco Wholesale in Livonia, Michigan | Apply Now

Costco Wholesale

Member Service Assistant Careers at Costco Wholesale in Livonia, Michigan | Apply Now

full-timePosted: Jul 14, 2025

Job Description

Member Service Assistant Careers at Costco Wholesale in Livonia, Michigan | Apply Now

Roles Overview

  • As a Member Service Assistant at Costco in Livonia, you are the first point of contact, creating a welcoming environment for our valued members.
  • Your role is critical in ensuring a smooth and efficient shopping experience for everyone who visits our Livonia warehouse.
  • This position requires a blend of customer service skills, attention to detail, and the ability to handle a variety of tasks.
  • You'll be responsible for verifying memberships, checking receipts, and answering member inquiries.
  • Maintaining a safe and secure environment is also a key aspect of this role, through regular safety and security checks.
  • The Member Service Assistant contributes directly to member satisfaction and loyalty.
  • You'll work closely with other team members to ensure the warehouse operates smoothly.
  • Opportunities for growth and advancement within Costco are available for dedicated employees.
  • This position is essential for maintaining Costco's high standards of member service and operational efficiency in Livonia.
  • Your positive attitude and helpful demeanor will make a significant impact on the member experience.

A Day in the Life

  • Your day begins by preparing your workstation and ensuring you have all the necessary supplies.
  • You'll greet members with a friendly smile and verify their membership cards as they enter the warehouse in Livonia.
  • Throughout the day, you'll answer member questions about products, services, and store policies.
  • Checking receipts as members exit the warehouse is a crucial part of your responsibilities.
  • You'll be responsible for maintaining accurate entry counts of members visiting the Livonia location.
  • Performing regular safety and security checks is essential for ensuring a safe shopping environment.
  • You'll handle cash and credit card transactions accurately and efficiently.
  • Assisting members with locating products within the warehouse is a common task.
  • You'll collaborate with other team members to address member needs and resolve issues.
  • Your day will involve a combination of standing, walking, and interacting with members in a fast-paced environment.

Why LIVONIA?

  • Livonia, Michigan, offers a family-friendly atmosphere with excellent schools and numerous parks.
  • The city boasts a thriving economy with diverse job opportunities.
  • Livonia provides a convenient location with easy access to major highways and Detroit Metropolitan Airport.
  • You'll find a variety of shopping, dining, and entertainment options in Livonia.
  • The cost of living in Livonia is relatively affordable compared to other major cities.
  • Livonia has a strong sense of community with various local events and festivals.
  • The city is known for its safe neighborhoods and low crime rate.
  • Livonia offers a high quality of life with access to excellent healthcare facilities.
  • You can enjoy a balance of suburban living with easy access to urban amenities in nearby Detroit.
  • Living in Livonia provides a great opportunity to build a fulfilling career and a comfortable life.

Career Growth

  • Costco is committed to providing opportunities for career advancement to its employees.
  • Many of our managers and supervisors started in entry-level positions like Member Service Assistant.
  • We offer comprehensive training programs to help you develop your skills and knowledge.
  • You can pursue various career paths within Costco, such as management, merchandising, or membership services.
  • We encourage employees to take on new challenges and responsibilities.
  • Your performance and dedication will be recognized and rewarded.
  • We provide opportunities for cross-training in different departments.
  • You can participate in leadership development programs to enhance your management skills.
  • Costco promotes from within whenever possible, providing ample opportunities for growth.
  • Your hard work and commitment can lead to a long and successful career with Costco.

Compensation & Benefits

  • We offer a competitive salary that is commensurate with your experience and skills.
  • Our comprehensive health insurance includes medical, dental, and vision coverage.
  • You'll have access to a prescription drug plan and a health care reimbursement account.
  • We provide a dependent care assistance plan to help with childcare expenses.
  • You'll be covered by short-term and long-term disability insurance.
  • We offer Accidental Death and Dismemberment (AD&D) and life insurance.
  • Our 401(k) retirement plan includes a company match to help you save for the future.
  • You'll have the opportunity to participate in our employee stock purchase plan.
  • We provide paid time off for vacation, sick leave, and holidays.
  • Our employee assistance program offers confidential support for personal and professional issues.

Team & Culture

  • Costco fosters a strong sense of teamwork and collaboration.
  • We value diversity and create an inclusive environment for all employees.
  • You'll be working with a supportive and friendly team.
  • We encourage open communication and feedback.
  • We celebrate employee achievements and milestones.
  • We provide opportunities for team-building activities.
  • Costco is committed to ethical business practices.
  • We prioritize the safety and well-being of our employees.
  • You'll be part of a company that cares about its employees and the community.
  • We believe in treating everyone with respect and dignity.

How to Apply

  • Interested candidates are encouraged to apply online through the Costco website.
  • Please submit your resume and cover letter highlighting your relevant skills and experience.
  • Make sure to clearly indicate your interest in the Member Service Assistant position in Livonia, Michigan.
  • You'll need to create an account on our applicant tracking system to submit your application.
  • Complete all required fields in the application form.
  • Review your application carefully before submitting it.
  • You may be asked to complete an online assessment as part of the application process.
  • If your qualifications match our requirements, you'll be contacted for an interview.
  • We appreciate your interest in joining the Costco team in Livonia.
  • Good luck with your application!

FAQ Section

  • What are the working hours for a Member Service Assistant? Working hours vary and may include evenings, weekends, and holidays.
  • What is the dress code for this position? The dress code is business casual, and employees are required to wear a Costco name tag.
  • Is there room for advancement in this role? Yes, Costco offers numerous opportunities for career growth and advancement.
  • What benefits are offered to Costco employees? Costco provides a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • What is the starting pay for a Member Service Assistant? The starting pay is competitive and commensurate with experience.
  • What kind of training will I receive? You'll receive comprehensive training on Costco policies, procedures, and customer service techniques.
  • What is the work environment like at Costco? Costco fosters a team-oriented and supportive work environment.
  • What are the essential skills for this position? Essential skills include customer service, communication, and attention to detail.
  • How often are employees evaluated? Employees receive regular performance evaluations to track their progress and identify areas for improvement.
  • What opportunities are there for overtime? Overtime opportunities may be available during peak seasons.

SEO & Search Discovery

  • member service assistant jobs Livonia Michigan
  • customer service careers at Costco Livonia
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  • Costco Wholesale employment opportunities Livonia
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  • Costco job openings customer service assistant Livonia

Locations

  • Livonia, Michigan, United States

Salary

33,000 - 45,000 USD / yearly

Estimated Salary Rangehigh confidence

33,000 - 48,600 USD / yearly

Source: disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Customer Serviceintermediate
  • Communication Skillsintermediate
  • Active Listeningintermediate
  • Problem Solvingintermediate
  • Conflict Resolutionintermediate
  • Attention to Detailintermediate
  • Time Managementintermediate
  • Teamworkintermediate
  • Cash Handlingintermediate
  • Inventory Managementintermediate
  • POS Systemsintermediate
  • Loss Preventionintermediate
  • Safety Awarenessintermediate
  • Membership Verificationintermediate
  • Receipt Checkingintermediate
  • Product Knowledgeintermediate
  • Sales Skillsintermediate
  • Up-sellingintermediate
  • Cross-sellingintermediate
  • Member Engagementintermediate
  • Security Proceduresintermediate
  • Emergency Responseintermediate
  • Warehouse Operationsintermediate
  • Physical Staminaintermediate
  • Adaptabilityintermediate
  • Stress Managementintermediate
  • Basic Math Skillsintermediate
  • Data Entryintermediate
  • Reportingintermediate
  • Following Proceduresintermediate
  • Microsoft Office Suiteintermediate
  • First Aidintermediate
  • CPRintermediate
  • De-escalation techniquesintermediate

Required Qualifications

  • High school diploma or equivalent (experience)
  • Excellent customer service skills (experience)
  • Ability to communicate effectively with members and colleagues (experience)
  • Ability to work in a fast-paced environment (experience)
  • Ability to stand for extended periods (experience)
  • Ability to lift up to 25 pounds (experience)
  • Basic math skills (experience)
  • Ability to follow instructions (experience)
  • Ability to work independently and as part of a team (experience)
  • Strong attention to detail (experience)
  • Reliable and punctual (experience)
  • Previous retail experience preferred (experience)
  • Cash handling experience preferred (experience)
  • Knowledge of safety procedures (experience)
  • Ability to handle difficult situations with professionalism (experience)
  • Ability to adapt to changing priorities (experience)
  • Must be at least 18 years of age (experience)
  • Pass a background check (experience)
  • Authorized to work in the United States (experience)
  • Available to work flexible hours, including evenings, weekends, and holidays (experience)

Responsibilities

  • Actively greet members with a friendly and welcoming attitude.
  • Provide exceptional customer service to all members.
  • Verify membership cards upon entry to the warehouse.
  • Maintain accurate entry counts of members.
  • Check receipts as members exit the warehouse to prevent loss.
  • Answer member questions and resolve issues promptly and efficiently.
  • Assist members with locating products within the warehouse.
  • Provide information about Costco products and services.
  • Process membership applications and renewals.
  • Handle cash and credit card transactions accurately.
  • Maintain a clean and organized workspace.
  • Perform warehouse safety and security checks regularly.
  • Document any safety or security concerns.
  • Report any suspicious activity to management.
  • Enforce Costco's membership policies.
  • Monitor parking lot activity and assist members with parking.
  • Assist with crowd control during peak hours.
  • Provide assistance to members with disabilities.
  • Respond to emergency situations calmly and effectively.
  • Follow all company policies and procedures.
  • Operate equipment safely and efficiently.
  • Assist with inventory management.
  • Restock merchandise as needed.
  • Assist with setting up displays.
  • Participate in team meetings and training sessions.
  • Maintain a positive and professional attitude at all times.
  • Support other departments as needed.

Benefits

  • general: Competitive salary
  • general: Comprehensive health insurance (medical, dental, vision)
  • general: Prescription drug coverage
  • general: Health care reimbursement account
  • general: Dependent care assistance plan
  • general: Short-term disability insurance
  • general: Long-term disability insurance
  • general: Accidental Death and Dismemberment (AD&D) insurance
  • general: Life insurance
  • general: 401(k) retirement plan with company match
  • general: Employee stock purchase plan
  • general: Paid time off (vacation, sick, holidays)
  • general: Employee assistance program
  • general: Hearing aid benefits
  • general: Behavioral health services
  • general: Employee discounts on Costco merchandise
  • general: Opportunities for advancement
  • general: Training and development programs
  • general: Tuition reimbursement
  • general: Scholarship program for dependents
  • general: Flexible spending accounts
  • general: Adoption assistance
  • general: Employee referral bonus program
  • general: Wellness programs
  • general: Commuter benefits
  • general: Paid bereavement leave

Target Your Resume for "Member Service Assistant Careers at Costco Wholesale in Livonia, Michigan | Apply Now" , Costco Wholesale

Get personalized recommendations to optimize your resume specifically for Member Service Assistant Careers at Costco Wholesale in Livonia, Michigan | Apply Now. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Member Service Assistant Careers at Costco Wholesale in Livonia, Michigan | Apply Now" , Costco Wholesale

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
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