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Member Service Assistant Careers at Costco Wholesale in MEMPHIS, Tennessee | Apply Now

Costco Wholesale

Member Service Assistant Careers at Costco Wholesale in MEMPHIS, Tennessee | Apply Now

full-timePosted: Jul 14, 2025

Job Description

Roles Overview

  • The Member Service Assistant role at Costco in MEMPHIS, Tennessee is pivotal in ensuring a positive member experience.
  • This position involves greeting members, verifying memberships, and providing assistance with their shopping needs.
  • A key responsibility is maintaining the security of the warehouse by checking receipts and monitoring entry counts.
  • Member Service Assistants also play a role in loss prevention by observing and reporting suspicious activity.
  • Strong communication and interpersonal skills are essential for interacting with members and resolving any issues.
  • Accuracy and attention to detail are vital when verifying memberships and handling transactions.
  • This role requires the ability to work in a fast-paced environment and adapt to changing priorities.
  • Teamwork is crucial, as Member Service Assistants collaborate with other employees to ensure smooth operations.
  • Safety is paramount, and assistants must adhere to all safety procedures and guidelines.
  • Opportunities for advancement within Costco are available for dedicated and high-performing employees.

A Day in the Life

  • A typical day starts with preparing the member service area, ensuring it is clean and organized.
  • Greeting members with a warm and friendly welcome, setting a positive tone for their shopping experience.
  • Verifying membership cards quickly and efficiently to minimize wait times.
  • Maintaining accurate entry counts to track warehouse traffic.
  • Assisting members with questions about products, services, and store policies.
  • Checking receipts as members exit, ensuring all items have been properly scanned and paid for.
  • Addressing member complaints or concerns with professionalism and empathy.
  • Performing safety and security checks throughout the warehouse, reporting any issues to management.
  • Collaborating with other employees to ensure a seamless shopping experience for members.
  • Ending the day by restocking supplies and preparing the area for the next shift.

Why MEMPHIS?

  • MEMPHIS, Tennessee, offers a vibrant and growing job market, making it an ideal location for career opportunities.
  • The cost of living in MEMPHIS is relatively affordable compared to other major cities, allowing for a comfortable lifestyle.
  • MEMPHIS boasts a rich cultural heritage, with a thriving music scene and numerous historical landmarks.
  • The city is home to a diverse community, offering a welcoming environment for people from all backgrounds.
  • MEMPHIS has a strong economy, with major industries including logistics, healthcare, and manufacturing.
  • The city is centrally located in the United States, making it a convenient hub for travel and transportation.
  • MEMPHIS offers a variety of recreational activities, including parks, museums, and entertainment venues.
  • The city has a growing culinary scene, with a wide range of restaurants and food options to explore.
  • Costco Wholesale in MEMPHIS provides a stable and rewarding career path for those seeking employment.
  • Living and working in MEMPHIS offers a unique blend of Southern charm and urban amenities.

Career Growth

  • Costco Wholesale is committed to promoting from within, providing ample opportunities for career advancement.
  • Member Service Assistants can advance to roles such as Membership Supervisor, Front End Manager, or other leadership positions.
  • The company offers comprehensive training and development programs to help employees enhance their skills and knowledge.
  • Mentorship programs are available to provide guidance and support for career growth.
  • Costco recognizes and rewards high-performing employees, offering opportunities for increased responsibility and compensation.
  • Lateral moves within the company allow employees to explore different areas of the business and broaden their skill sets.
  • Employees are encouraged to pursue further education and certifications to enhance their career prospects.
  • The company supports employees' professional development through tuition reimbursement and other educational assistance programs.
  • Costco's growth and expansion create new opportunities for employees to advance their careers.
  • A career at Costco Wholesale offers long-term stability and the potential for significant career growth.

Compensation & Benefits

  • Costco Wholesale offers competitive salaries and wages that reflect experience and performance.
  • The company provides comprehensive health insurance benefits, including medical, dental, and vision coverage.
  • Prescription drug coverage is included in the health insurance plan.
  • An employee assistance program (EAP) is available to provide confidential counseling and support services.
  • A health care reimbursement account allows employees to set aside pre-tax dollars for eligible medical expenses.
  • A dependent care assistance plan helps employees pay for childcare expenses.
  • Short-term and long-term disability insurance provides income protection in case of illness or injury.
  • Accidental death and dismemberment (AD&D) insurance provides financial protection in the event of an accident.
  • Life insurance coverage is provided to employees and their families.
  • A 401(k) retirement plan with company match helps employees save for retirement.
  • A stock purchase plan allows employees to purchase Costco stock at a discounted price.
  • Paid time off (PTO), vacation time, sick leave, and holiday pay provide employees with time off for rest and relaxation.
  • Employee discounts on Costco merchandise allow employees to save money on their purchases.
  • Tuition reimbursement and scholarship programs support employees' education and professional development.

Team & Culture

  • Costco Wholesale fosters a team-oriented environment where employees work together to achieve common goals.
  • The company values diversity and inclusion, creating a welcoming and respectful workplace for all.
  • Employees are encouraged to share their ideas and suggestions, fostering a culture of innovation.
  • The company promotes open communication and transparency, keeping employees informed about company news and developments.
  • Team-building activities and social events help employees connect with each other and build camaraderie.
  • Costco is committed to giving back to the community, supporting various charitable organizations and initiatives.
  • The company recognizes and celebrates employee achievements, fostering a culture of appreciation.
  • Employees are treated with respect and dignity, creating a positive and supportive work environment.
  • Costco emphasizes ethical behavior and integrity, ensuring that all employees adhere to the highest standards of conduct.
  • The company's strong culture contributes to employee satisfaction and retention.

How to Apply

  • Visit the Costco Wholesale careers website to view current job openings in MEMPHIS, Tennessee.
  • Search for the Member Service Assistant position and click on the job title to view the details.
  • Review the job description, qualifications, and responsibilities carefully.
  • Click the "Apply Now" button to begin the online application process.
  • Create an account or log in to your existing account.
  • Complete the application form, providing accurate and up-to-date information.
  • Upload your resume and cover letter, highlighting your relevant skills and experience.
  • Answer any screening questions honestly and thoughtfully.
  • Review your application carefully before submitting it.
  • Track your application status on the Costco careers website.
  • If selected for an interview, prepare by researching Costco and practicing your interview skills.

FAQ Section

  • What are the essential duties of a Member Service Assistant? The Member Service Assistant greets members, verifies memberships, checks receipts, and provides customer service.
  • What qualifications are needed for this role? A high school diploma or GED equivalent is required, along with strong customer service and communication skills.
  • What is the work environment like? The work environment is fast-paced and requires the ability to stand for extended periods.
  • Are there opportunities for advancement? Costco promotes from within and offers opportunities for career growth.
  • What benefits are offered to employees? Costco offers competitive salaries, comprehensive health insurance, a 401(k) plan, and employee discounts.
  • How do I apply for this position? You can apply online through the Costco Wholesale careers website.
  • What is the starting salary for this role? The starting salary varies based on experience and location. Please inquire with the hiring manager.
  • What kind of training is provided? Costco provides comprehensive training on customer service, safety procedures, and company policies.
  • Is this a part-time or full-time position? Both part-time and full-time positions may be available. Please check the job posting for details.
  • What is the dress code? The dress code is professional and requires closed-toe shoes.

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Locations

  • MEMPHIS, Tennessee, United States

Salary

30,000 - 45,000 USD / yearly

Estimated Salary Rangehigh confidence

30,000 - 48,600 USD / yearly

Source: disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Customer Serviceintermediate
  • Communication Skillsintermediate
  • Conflict Resolutionintermediate
  • Problem Solvingintermediate
  • Attention to Detailintermediate
  • Time Managementintermediate
  • Teamworkintermediate
  • Active Listeningintermediate
  • Patienceintermediate
  • Empathyintermediate
  • Adaptabilityintermediate
  • Stress Managementintermediate
  • Cash Handlingintermediate
  • Inventory Managementintermediate
  • Loss Preventionintermediate
  • Safety Proceduresintermediate
  • Warehouse Operationsintermediate
  • Point of Sale (POS) Systemsintermediate
  • Membership Managementintermediate
  • Greeting Customersintermediate
  • Receipt Verificationintermediate
  • Data Entryintermediate
  • Reportingintermediate
  • Auditingintermediate
  • Security Proceduresintermediate
  • Emergency Responseintermediate
  • First Aidintermediate
  • CPRintermediate
  • Multi-taskingintermediate
  • Physical Staminaintermediate
  • Interpersonal skillsintermediate
  • Decision-makingintermediate

Required Qualifications

  • High school diploma or GED equivalent (experience)
  • Prior customer service experience preferred (experience)
  • Ability to lift up to 25 pounds (experience)
  • Ability to stand for extended periods (experience)
  • Excellent communication skills (experience)
  • Ability to work in a fast-paced environment (experience)
  • Ability to work independently and as part of a team (experience)
  • Basic math skills (experience)
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals (experience)
  • Strong attention to detail (experience)
  • Ability to maintain a positive attitude (experience)
  • Ability to handle difficult customers with patience and empathy (experience)
  • Ability to follow directions (experience)
  • Reliable transportation (experience)
  • Must be at least 18 years of age (experience)
  • Pass a background check (experience)
  • Ability to work flexible hours, including weekends and holidays (experience)
  • Previous experience in a retail or warehouse environment is a plus (experience)
  • Knowledge of safety procedures (experience)
  • Ability to learn new tasks quickly (experience)
  • Good judgment and decision-making skills (experience)

Responsibilities

  • Actively greet members with a friendly and welcoming attitude
  • Provide exceptional customer service to all members
  • Verify membership cards upon entry
  • Maintain accurate entry counts
  • Check receipts as members exit the warehouse
  • Ensure the accuracy of all transactions
  • Address member inquiries and resolve complaints promptly and effectively
  • Assist members with locating products and services
  • Process membership applications and renewals
  • Promote Costco products and services
  • Maintain a clean and organized work area
  • Perform and document warehouse safety and security checks
  • Report any safety hazards or security concerns to management
  • Operate and maintain equipment safely
  • Adhere to all company policies and procedures
  • Assist with inventory management
  • Participate in team meetings and training sessions
  • Monitor parking lot activity and assist members as needed
  • Provide assistance to other departments as required
  • Handle cash and operate point-of-sale (POS) systems
  • Process returns and exchanges
  • Follow loss prevention procedures
  • Ensure compliance with all safety regulations
  • Respond to emergencies and provide assistance as needed
  • Perform other duties as assigned by management

Benefits

  • general: Competitive salary
  • general: Comprehensive health insurance (medical, dental, vision)
  • general: Prescription drug coverage
  • general: Employee assistance program (EAP)
  • general: Health care reimbursement account
  • general: Dependent care assistance plan
  • general: Short-term disability insurance
  • general: Long-term disability insurance
  • general: Accidental death and dismemberment (AD&D) insurance
  • general: Life insurance
  • general: 401(k) retirement plan with company match
  • general: Stock purchase plan
  • general: Paid time off (PTO)
  • general: Vacation time
  • general: Sick leave
  • general: Holiday pay
  • general: Employee discounts on Costco merchandise
  • general: Tuition reimbursement
  • general: Scholarship program for dependents
  • general: Career advancement opportunities
  • general: Training and development programs
  • general: Recognition programs
  • general: Employee referral bonus
  • general: Wellness programs
  • general: Flexible spending accounts (FSA)
  • general: Adoption assistance
  • general: Employee Stock Ownership Plan (ESOP)

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Member Service Assistant Careers at Costco Wholesale in MEMPHIS, Tennessee | Apply Now

Costco Wholesale

Member Service Assistant Careers at Costco Wholesale in MEMPHIS, Tennessee | Apply Now

full-timePosted: Jul 14, 2025

Job Description

Roles Overview

  • The Member Service Assistant role at Costco in MEMPHIS, Tennessee is pivotal in ensuring a positive member experience.
  • This position involves greeting members, verifying memberships, and providing assistance with their shopping needs.
  • A key responsibility is maintaining the security of the warehouse by checking receipts and monitoring entry counts.
  • Member Service Assistants also play a role in loss prevention by observing and reporting suspicious activity.
  • Strong communication and interpersonal skills are essential for interacting with members and resolving any issues.
  • Accuracy and attention to detail are vital when verifying memberships and handling transactions.
  • This role requires the ability to work in a fast-paced environment and adapt to changing priorities.
  • Teamwork is crucial, as Member Service Assistants collaborate with other employees to ensure smooth operations.
  • Safety is paramount, and assistants must adhere to all safety procedures and guidelines.
  • Opportunities for advancement within Costco are available for dedicated and high-performing employees.

A Day in the Life

  • A typical day starts with preparing the member service area, ensuring it is clean and organized.
  • Greeting members with a warm and friendly welcome, setting a positive tone for their shopping experience.
  • Verifying membership cards quickly and efficiently to minimize wait times.
  • Maintaining accurate entry counts to track warehouse traffic.
  • Assisting members with questions about products, services, and store policies.
  • Checking receipts as members exit, ensuring all items have been properly scanned and paid for.
  • Addressing member complaints or concerns with professionalism and empathy.
  • Performing safety and security checks throughout the warehouse, reporting any issues to management.
  • Collaborating with other employees to ensure a seamless shopping experience for members.
  • Ending the day by restocking supplies and preparing the area for the next shift.

Why MEMPHIS?

  • MEMPHIS, Tennessee, offers a vibrant and growing job market, making it an ideal location for career opportunities.
  • The cost of living in MEMPHIS is relatively affordable compared to other major cities, allowing for a comfortable lifestyle.
  • MEMPHIS boasts a rich cultural heritage, with a thriving music scene and numerous historical landmarks.
  • The city is home to a diverse community, offering a welcoming environment for people from all backgrounds.
  • MEMPHIS has a strong economy, with major industries including logistics, healthcare, and manufacturing.
  • The city is centrally located in the United States, making it a convenient hub for travel and transportation.
  • MEMPHIS offers a variety of recreational activities, including parks, museums, and entertainment venues.
  • The city has a growing culinary scene, with a wide range of restaurants and food options to explore.
  • Costco Wholesale in MEMPHIS provides a stable and rewarding career path for those seeking employment.
  • Living and working in MEMPHIS offers a unique blend of Southern charm and urban amenities.

Career Growth

  • Costco Wholesale is committed to promoting from within, providing ample opportunities for career advancement.
  • Member Service Assistants can advance to roles such as Membership Supervisor, Front End Manager, or other leadership positions.
  • The company offers comprehensive training and development programs to help employees enhance their skills and knowledge.
  • Mentorship programs are available to provide guidance and support for career growth.
  • Costco recognizes and rewards high-performing employees, offering opportunities for increased responsibility and compensation.
  • Lateral moves within the company allow employees to explore different areas of the business and broaden their skill sets.
  • Employees are encouraged to pursue further education and certifications to enhance their career prospects.
  • The company supports employees' professional development through tuition reimbursement and other educational assistance programs.
  • Costco's growth and expansion create new opportunities for employees to advance their careers.
  • A career at Costco Wholesale offers long-term stability and the potential for significant career growth.

Compensation & Benefits

  • Costco Wholesale offers competitive salaries and wages that reflect experience and performance.
  • The company provides comprehensive health insurance benefits, including medical, dental, and vision coverage.
  • Prescription drug coverage is included in the health insurance plan.
  • An employee assistance program (EAP) is available to provide confidential counseling and support services.
  • A health care reimbursement account allows employees to set aside pre-tax dollars for eligible medical expenses.
  • A dependent care assistance plan helps employees pay for childcare expenses.
  • Short-term and long-term disability insurance provides income protection in case of illness or injury.
  • Accidental death and dismemberment (AD&D) insurance provides financial protection in the event of an accident.
  • Life insurance coverage is provided to employees and their families.
  • A 401(k) retirement plan with company match helps employees save for retirement.
  • A stock purchase plan allows employees to purchase Costco stock at a discounted price.
  • Paid time off (PTO), vacation time, sick leave, and holiday pay provide employees with time off for rest and relaxation.
  • Employee discounts on Costco merchandise allow employees to save money on their purchases.
  • Tuition reimbursement and scholarship programs support employees' education and professional development.

Team & Culture

  • Costco Wholesale fosters a team-oriented environment where employees work together to achieve common goals.
  • The company values diversity and inclusion, creating a welcoming and respectful workplace for all.
  • Employees are encouraged to share their ideas and suggestions, fostering a culture of innovation.
  • The company promotes open communication and transparency, keeping employees informed about company news and developments.
  • Team-building activities and social events help employees connect with each other and build camaraderie.
  • Costco is committed to giving back to the community, supporting various charitable organizations and initiatives.
  • The company recognizes and celebrates employee achievements, fostering a culture of appreciation.
  • Employees are treated with respect and dignity, creating a positive and supportive work environment.
  • Costco emphasizes ethical behavior and integrity, ensuring that all employees adhere to the highest standards of conduct.
  • The company's strong culture contributes to employee satisfaction and retention.

How to Apply

  • Visit the Costco Wholesale careers website to view current job openings in MEMPHIS, Tennessee.
  • Search for the Member Service Assistant position and click on the job title to view the details.
  • Review the job description, qualifications, and responsibilities carefully.
  • Click the "Apply Now" button to begin the online application process.
  • Create an account or log in to your existing account.
  • Complete the application form, providing accurate and up-to-date information.
  • Upload your resume and cover letter, highlighting your relevant skills and experience.
  • Answer any screening questions honestly and thoughtfully.
  • Review your application carefully before submitting it.
  • Track your application status on the Costco careers website.
  • If selected for an interview, prepare by researching Costco and practicing your interview skills.

FAQ Section

  • What are the essential duties of a Member Service Assistant? The Member Service Assistant greets members, verifies memberships, checks receipts, and provides customer service.
  • What qualifications are needed for this role? A high school diploma or GED equivalent is required, along with strong customer service and communication skills.
  • What is the work environment like? The work environment is fast-paced and requires the ability to stand for extended periods.
  • Are there opportunities for advancement? Costco promotes from within and offers opportunities for career growth.
  • What benefits are offered to employees? Costco offers competitive salaries, comprehensive health insurance, a 401(k) plan, and employee discounts.
  • How do I apply for this position? You can apply online through the Costco Wholesale careers website.
  • What is the starting salary for this role? The starting salary varies based on experience and location. Please inquire with the hiring manager.
  • What kind of training is provided? Costco provides comprehensive training on customer service, safety procedures, and company policies.
  • Is this a part-time or full-time position? Both part-time and full-time positions may be available. Please check the job posting for details.
  • What is the dress code? The dress code is professional and requires closed-toe shoes.

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Locations

  • MEMPHIS, Tennessee, United States

Salary

30,000 - 45,000 USD / yearly

Estimated Salary Rangehigh confidence

30,000 - 48,600 USD / yearly

Source: disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Customer Serviceintermediate
  • Communication Skillsintermediate
  • Conflict Resolutionintermediate
  • Problem Solvingintermediate
  • Attention to Detailintermediate
  • Time Managementintermediate
  • Teamworkintermediate
  • Active Listeningintermediate
  • Patienceintermediate
  • Empathyintermediate
  • Adaptabilityintermediate
  • Stress Managementintermediate
  • Cash Handlingintermediate
  • Inventory Managementintermediate
  • Loss Preventionintermediate
  • Safety Proceduresintermediate
  • Warehouse Operationsintermediate
  • Point of Sale (POS) Systemsintermediate
  • Membership Managementintermediate
  • Greeting Customersintermediate
  • Receipt Verificationintermediate
  • Data Entryintermediate
  • Reportingintermediate
  • Auditingintermediate
  • Security Proceduresintermediate
  • Emergency Responseintermediate
  • First Aidintermediate
  • CPRintermediate
  • Multi-taskingintermediate
  • Physical Staminaintermediate
  • Interpersonal skillsintermediate
  • Decision-makingintermediate

Required Qualifications

  • High school diploma or GED equivalent (experience)
  • Prior customer service experience preferred (experience)
  • Ability to lift up to 25 pounds (experience)
  • Ability to stand for extended periods (experience)
  • Excellent communication skills (experience)
  • Ability to work in a fast-paced environment (experience)
  • Ability to work independently and as part of a team (experience)
  • Basic math skills (experience)
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals (experience)
  • Strong attention to detail (experience)
  • Ability to maintain a positive attitude (experience)
  • Ability to handle difficult customers with patience and empathy (experience)
  • Ability to follow directions (experience)
  • Reliable transportation (experience)
  • Must be at least 18 years of age (experience)
  • Pass a background check (experience)
  • Ability to work flexible hours, including weekends and holidays (experience)
  • Previous experience in a retail or warehouse environment is a plus (experience)
  • Knowledge of safety procedures (experience)
  • Ability to learn new tasks quickly (experience)
  • Good judgment and decision-making skills (experience)

Responsibilities

  • Actively greet members with a friendly and welcoming attitude
  • Provide exceptional customer service to all members
  • Verify membership cards upon entry
  • Maintain accurate entry counts
  • Check receipts as members exit the warehouse
  • Ensure the accuracy of all transactions
  • Address member inquiries and resolve complaints promptly and effectively
  • Assist members with locating products and services
  • Process membership applications and renewals
  • Promote Costco products and services
  • Maintain a clean and organized work area
  • Perform and document warehouse safety and security checks
  • Report any safety hazards or security concerns to management
  • Operate and maintain equipment safely
  • Adhere to all company policies and procedures
  • Assist with inventory management
  • Participate in team meetings and training sessions
  • Monitor parking lot activity and assist members as needed
  • Provide assistance to other departments as required
  • Handle cash and operate point-of-sale (POS) systems
  • Process returns and exchanges
  • Follow loss prevention procedures
  • Ensure compliance with all safety regulations
  • Respond to emergencies and provide assistance as needed
  • Perform other duties as assigned by management

Benefits

  • general: Competitive salary
  • general: Comprehensive health insurance (medical, dental, vision)
  • general: Prescription drug coverage
  • general: Employee assistance program (EAP)
  • general: Health care reimbursement account
  • general: Dependent care assistance plan
  • general: Short-term disability insurance
  • general: Long-term disability insurance
  • general: Accidental death and dismemberment (AD&D) insurance
  • general: Life insurance
  • general: 401(k) retirement plan with company match
  • general: Stock purchase plan
  • general: Paid time off (PTO)
  • general: Vacation time
  • general: Sick leave
  • general: Holiday pay
  • general: Employee discounts on Costco merchandise
  • general: Tuition reimbursement
  • general: Scholarship program for dependents
  • general: Career advancement opportunities
  • general: Training and development programs
  • general: Recognition programs
  • general: Employee referral bonus
  • general: Wellness programs
  • general: Flexible spending accounts (FSA)
  • general: Adoption assistance
  • general: Employee Stock Ownership Plan (ESOP)

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