Membership Clerk Careers at Costco Wholesale in CHAMPAIGN, Illinois | Apply Now
Costco Wholesale
Membership Clerk Careers at Costco Wholesale in CHAMPAIGN, Illinois | Apply Now
Job Description
Membership Clerk Roles Overview at Costco Wholesale
- The Membership Clerk role is the face of Costco, responsible for creating positive first impressions.
- This position involves assisting members with sign-ups, renewals, and addressing their inquiries.
- A key aspect is promoting the value of Costco memberships and credit programs.
- Membership Clerks ensure accurate processing of membership information and cash handling.
- They play a vital role in maintaining a smooth and efficient membership process.
- Providing exceptional customer service is paramount to member satisfaction.
- Membership Clerks also assist with resolving member complaints and issues.
- The position requires adherence to company policies and procedures at all times.
- Maintaining a clean and organized workspace is crucial for efficiency.
- Teamwork and collaboration are essential for a positive work environment.
A Day in the Life of a Membership Clerk in CHAMPAIGN
- Starting the day by preparing the membership desk and ensuring all supplies are stocked.
- Greeting members and potential members with a warm and friendly attitude.
- Processing new membership applications and renewals efficiently.
- Answering member questions about membership benefits, warehouse services, and credit programs.
- Assisting members with finding items in the warehouse.
- Handling cash transactions and operating the point-of-sale (POS) system.
- Resolving member complaints and issues in a professional manner.
- Promoting Costco membership and credit programs to potential members in CHAMPAIGN.
- Maintaining accurate membership records and data entry.
- Closing the membership desk and ensuring all cash drawers are balanced.
Why CHAMPAIGN, Illinois is a Great Place to Work
- CHAMPAIGN offers a vibrant community with a diverse population.
- The city has a lower cost of living compared to other major metropolitan areas.
- CHAMPAIGN is home to the University of Illinois, providing a youthful energy and cultural opportunities.
- The area boasts a thriving arts and music scene.
- There are numerous parks and recreational areas for outdoor activities.
- CHAMPAIGN has excellent schools and educational resources.
- The city is conveniently located with easy access to major highways and transportation.
- There are plenty of dining and entertainment options to explore in CHAMPAIGN.
- The community is known for its friendly and welcoming atmosphere.
- CHAMPAIGN offers a balanced lifestyle with a mix of urban amenities and small-town charm.
Career Growth Opportunities at Costco Wholesale
- Costco is committed to promoting from within and providing career advancement opportunities.
- Membership Clerks can advance to roles such as Membership Supervisor or Department Manager.
- Costco offers comprehensive training and development programs to help employees grow their skills.
- Employees are encouraged to take on new challenges and expand their knowledge.
- Costco provides opportunities for cross-training in different departments.
- The company supports employee education through tuition reimbursement programs.
- Performance is regularly reviewed, and employees receive feedback on their progress.
- Costco values employee contributions and recognizes outstanding performance.
- The company fosters a culture of continuous learning and development.
- There are opportunities to relocate to other Costco locations across the country.
Compensation & Benefits for Membership Clerks
- Costco offers competitive salaries and wages.
- The company provides comprehensive health insurance benefits, including medical, dental, and vision.
- Employees are eligible for prescription drug coverage.
- Costco offers a 401(k) retirement plan with a generous company match.
- Employees can participate in the employee stock purchase plan.
- Costco provides paid time off, including vacation, sick leave, and holidays.
- The company offers short-term and long-term disability insurance.
- Employees are eligible for life insurance and accidental death & dismemberment (AD&D) insurance.
- Costco provides employee discounts on merchandise.
- Employees and their families have access to an employee assistance program.
Team & Culture at Costco Wholesale
- Costco fosters a positive and supportive work environment.
- Teamwork and collaboration are highly valued.
- Employees are treated with respect and fairness.
- Costco promotes diversity and inclusion in the workplace.
- The company encourages open communication and feedback.
- Employees are given opportunities to participate in team-building activities.
- Costco supports employee well-being and work-life balance.
- The company values employee contributions and recognizes outstanding performance.
- Costco has a strong commitment to ethical business practices.
- The company supports local communities through charitable giving and volunteerism.
How to Apply for the Membership Clerk Position
- Visit the Costco Wholesale careers website to view current job openings.
- Search for the Membership Clerk position in CHAMPAIGN, Illinois.
- Click on the job title to view the full job description and requirements.
- Click the "Apply Now" button to begin the application process.
- Create an account or log in to your existing account.
- Complete the online application form, providing accurate and detailed information.
- Upload your resume and cover letter.
- Answer all required questions and assessments.
- Review your application carefully before submitting it.
- Track your application status through your online account.
Frequently Asked Questions (FAQ) Section
- What are the essential functions of a Membership Clerk? Processing memberships, providing customer service, handling cash, and promoting memberships.
- What qualifications are needed to become a Membership Clerk? High school diploma, customer service experience, and strong communication skills.
- What are the working hours for a Membership Clerk? Varies; includes days, evenings, weekends, and holidays.
- Does Costco offer health insurance? Yes, Costco provides comprehensive health insurance benefits.
- What is the starting salary for a Membership Clerk? Salary is competitive and based on experience.
- Does Costco offer opportunities for advancement? Yes, Costco is committed to promoting from within.
- What is the work environment like at Costco? Positive, supportive, and team-oriented.
- What is the dress code for a Membership Clerk? Business casual; specific guidelines provided upon hiring.
- How soon will I hear back after applying? Varies depending on the volume of applications.
- What if I need accommodations during the application process? Contact Costco's HR department for assistance.
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Locations
- CHAMPAIGN, Illinois, United States
Salary
33,000 - 45,000 USD / yearly
Estimated Salary Rangehigh confidence
33,000 - 48,600 USD / yearly
Source: disclosed
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Communication Skillsintermediate
- Cash Handlingintermediate
- Data Entryintermediate
- Problem Solvingintermediate
- Sales Skillsintermediate
- Interpersonal Skillsintermediate
- Time Managementintermediate
- Attention to Detailintermediate
- Active Listeningintermediate
- Conflict Resolutionintermediate
- Computer Literacyintermediate
- Point of Sale (POS) Systemsintermediate
- Membership Managementintermediate
- Inventory Managementintermediate
- Teamworkintermediate
- Organization Skillsintermediate
- Multitaskingintermediate
- Adaptabilityintermediate
- Product Knowledgeintermediate
- Promotional Skillsintermediate
- Upsellingintermediate
- Renewals Processingintermediate
- Credit Application Processingintermediate
- Membership Benefits Knowledgeintermediate
- Warehouse Operationsintermediate
- Loss Preventionintermediate
- Safety Proceduresintermediate
- Policy Enforcementintermediate
- Member Engagementintermediate
Required Qualifications
- High School Diploma or GED (experience)
- Previous customer service experience preferred (experience)
- Ability to operate a computer and relevant software (experience)
- Excellent communication and interpersonal skills (experience)
- Ability to handle cash and operate a POS system (experience)
- Strong problem-solving skills (experience)
- Ability to work in a fast-paced environment (experience)
- Ability to stand for extended periods (experience)
- Ability to lift up to 25 pounds (experience)
- Flexibility to work varied shifts, including weekends and holidays (experience)
- Basic math skills (experience)
- Attention to detail and accuracy (experience)
- Ability to work independently and as part of a team (experience)
- Knowledge of Costco membership benefits and policies (preferred) (experience)
- Previous sales experience (preferred) (experience)
- Ability to maintain a positive attitude under pressure (experience)
- Strong organizational skills (experience)
- Ability to prioritize tasks effectively (experience)
- Ability to learn and adapt to new procedures (experience)
- Valid driver's license (preferred) (experience)
Responsibilities
- Process member sign-ups, renewals, and added cards efficiently and accurately.
- Provide exceptional customer service to all members and potential members.
- Instruct members about membership benefits, warehouse services, and credit programs.
- Assist members with inquiries regarding item availability and product information.
- Issue replacement and temporary membership cards as needed.
- Process credit applications and ensure compliance with company policies.
- Handle cash transactions accurately and securely.
- Operate point-of-sale (POS) systems effectively.
- Resolve member complaints and issues in a timely and professional manner.
- Maintain a clean and organized work area.
- Adhere to all company policies and procedures.
- Promote Costco membership and credit programs to potential members.
- Meet or exceed sales goals and targets.
- Assist in maintaining accurate membership records.
- Monitor membership expiration dates and proactively encourage renewals.
- Respond to member inquiries via phone, email, and in-person.
- Collaborate with other team members to ensure smooth operations.
- Assist with inventory management as needed.
- Enforce Costco's membership policies and procedures.
- Provide support to other departments as required.
- Attend training sessions to stay updated on product knowledge and procedures.
- Follow safety guidelines and protocols.
- Identify and report any potential security risks or concerns.
- Provide feedback to management regarding customer service improvements.
- Actively participate in team meetings and discussions.
Benefits
- general: Competitive salary
- general: Comprehensive health insurance (medical, dental, vision)
- general: Prescription drug coverage
- general: Health care reimbursement account
- general: Dependent care assistance plan
- general: Short-term disability insurance
- general: Long-term disability insurance
- general: Accidental Death & Dismemberment (AD&D) insurance
- general: Life insurance
- general: 401(k) retirement plan with company match
- general: Employee stock purchase plan
- general: Paid time off (vacation, sick leave, holidays)
- general: Paid parental leave
- general: Employee assistance program
- general: Hearing aid benefits
- general: Behavioral health benefits
- general: Employee discounts on Costco merchandise
- general: Free Costco membership
- general: Tuition reimbursement program
- general: Scholarship opportunities for dependents
- general: Opportunities for advancement
- general: Training and development programs
- general: Employee recognition programs
- general: Positive and supportive work environment
- general: Flexible scheduling options
- general: Wellness programs
- general: Commuter benefits
- general: Adoption assistance
Tags & Categories
Answer 10 quick questions to check your fit for Membership Clerk Careers at Costco Wholesale in CHAMPAIGN, Illinois | Apply Now @ Costco Wholesale.
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Membership Clerk Careers at Costco Wholesale in CHAMPAIGN, Illinois | Apply Now
Costco Wholesale
Membership Clerk Careers at Costco Wholesale in CHAMPAIGN, Illinois | Apply Now
Job Description
Membership Clerk Roles Overview at Costco Wholesale
- The Membership Clerk role is the face of Costco, responsible for creating positive first impressions.
- This position involves assisting members with sign-ups, renewals, and addressing their inquiries.
- A key aspect is promoting the value of Costco memberships and credit programs.
- Membership Clerks ensure accurate processing of membership information and cash handling.
- They play a vital role in maintaining a smooth and efficient membership process.
- Providing exceptional customer service is paramount to member satisfaction.
- Membership Clerks also assist with resolving member complaints and issues.
- The position requires adherence to company policies and procedures at all times.
- Maintaining a clean and organized workspace is crucial for efficiency.
- Teamwork and collaboration are essential for a positive work environment.
A Day in the Life of a Membership Clerk in CHAMPAIGN
- Starting the day by preparing the membership desk and ensuring all supplies are stocked.
- Greeting members and potential members with a warm and friendly attitude.
- Processing new membership applications and renewals efficiently.
- Answering member questions about membership benefits, warehouse services, and credit programs.
- Assisting members with finding items in the warehouse.
- Handling cash transactions and operating the point-of-sale (POS) system.
- Resolving member complaints and issues in a professional manner.
- Promoting Costco membership and credit programs to potential members in CHAMPAIGN.
- Maintaining accurate membership records and data entry.
- Closing the membership desk and ensuring all cash drawers are balanced.
Why CHAMPAIGN, Illinois is a Great Place to Work
- CHAMPAIGN offers a vibrant community with a diverse population.
- The city has a lower cost of living compared to other major metropolitan areas.
- CHAMPAIGN is home to the University of Illinois, providing a youthful energy and cultural opportunities.
- The area boasts a thriving arts and music scene.
- There are numerous parks and recreational areas for outdoor activities.
- CHAMPAIGN has excellent schools and educational resources.
- The city is conveniently located with easy access to major highways and transportation.
- There are plenty of dining and entertainment options to explore in CHAMPAIGN.
- The community is known for its friendly and welcoming atmosphere.
- CHAMPAIGN offers a balanced lifestyle with a mix of urban amenities and small-town charm.
Career Growth Opportunities at Costco Wholesale
- Costco is committed to promoting from within and providing career advancement opportunities.
- Membership Clerks can advance to roles such as Membership Supervisor or Department Manager.
- Costco offers comprehensive training and development programs to help employees grow their skills.
- Employees are encouraged to take on new challenges and expand their knowledge.
- Costco provides opportunities for cross-training in different departments.
- The company supports employee education through tuition reimbursement programs.
- Performance is regularly reviewed, and employees receive feedback on their progress.
- Costco values employee contributions and recognizes outstanding performance.
- The company fosters a culture of continuous learning and development.
- There are opportunities to relocate to other Costco locations across the country.
Compensation & Benefits for Membership Clerks
- Costco offers competitive salaries and wages.
- The company provides comprehensive health insurance benefits, including medical, dental, and vision.
- Employees are eligible for prescription drug coverage.
- Costco offers a 401(k) retirement plan with a generous company match.
- Employees can participate in the employee stock purchase plan.
- Costco provides paid time off, including vacation, sick leave, and holidays.
- The company offers short-term and long-term disability insurance.
- Employees are eligible for life insurance and accidental death & dismemberment (AD&D) insurance.
- Costco provides employee discounts on merchandise.
- Employees and their families have access to an employee assistance program.
Team & Culture at Costco Wholesale
- Costco fosters a positive and supportive work environment.
- Teamwork and collaboration are highly valued.
- Employees are treated with respect and fairness.
- Costco promotes diversity and inclusion in the workplace.
- The company encourages open communication and feedback.
- Employees are given opportunities to participate in team-building activities.
- Costco supports employee well-being and work-life balance.
- The company values employee contributions and recognizes outstanding performance.
- Costco has a strong commitment to ethical business practices.
- The company supports local communities through charitable giving and volunteerism.
How to Apply for the Membership Clerk Position
- Visit the Costco Wholesale careers website to view current job openings.
- Search for the Membership Clerk position in CHAMPAIGN, Illinois.
- Click on the job title to view the full job description and requirements.
- Click the "Apply Now" button to begin the application process.
- Create an account or log in to your existing account.
- Complete the online application form, providing accurate and detailed information.
- Upload your resume and cover letter.
- Answer all required questions and assessments.
- Review your application carefully before submitting it.
- Track your application status through your online account.
Frequently Asked Questions (FAQ) Section
- What are the essential functions of a Membership Clerk? Processing memberships, providing customer service, handling cash, and promoting memberships.
- What qualifications are needed to become a Membership Clerk? High school diploma, customer service experience, and strong communication skills.
- What are the working hours for a Membership Clerk? Varies; includes days, evenings, weekends, and holidays.
- Does Costco offer health insurance? Yes, Costco provides comprehensive health insurance benefits.
- What is the starting salary for a Membership Clerk? Salary is competitive and based on experience.
- Does Costco offer opportunities for advancement? Yes, Costco is committed to promoting from within.
- What is the work environment like at Costco? Positive, supportive, and team-oriented.
- What is the dress code for a Membership Clerk? Business casual; specific guidelines provided upon hiring.
- How soon will I hear back after applying? Varies depending on the volume of applications.
- What if I need accommodations during the application process? Contact Costco's HR department for assistance.
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- Costco employee referral program CHAMPAIGN Illinois
- seasonal membership clerk jobs at Costco Wholesale
- Costco membership team jobs in CHAMPAIGN Illinois
- best jobs at Costco Wholesale CHAMPAIGN Illinois
Locations
- CHAMPAIGN, Illinois, United States
Salary
33,000 - 45,000 USD / yearly
Estimated Salary Rangehigh confidence
33,000 - 48,600 USD / yearly
Source: disclosed
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Communication Skillsintermediate
- Cash Handlingintermediate
- Data Entryintermediate
- Problem Solvingintermediate
- Sales Skillsintermediate
- Interpersonal Skillsintermediate
- Time Managementintermediate
- Attention to Detailintermediate
- Active Listeningintermediate
- Conflict Resolutionintermediate
- Computer Literacyintermediate
- Point of Sale (POS) Systemsintermediate
- Membership Managementintermediate
- Inventory Managementintermediate
- Teamworkintermediate
- Organization Skillsintermediate
- Multitaskingintermediate
- Adaptabilityintermediate
- Product Knowledgeintermediate
- Promotional Skillsintermediate
- Upsellingintermediate
- Renewals Processingintermediate
- Credit Application Processingintermediate
- Membership Benefits Knowledgeintermediate
- Warehouse Operationsintermediate
- Loss Preventionintermediate
- Safety Proceduresintermediate
- Policy Enforcementintermediate
- Member Engagementintermediate
Required Qualifications
- High School Diploma or GED (experience)
- Previous customer service experience preferred (experience)
- Ability to operate a computer and relevant software (experience)
- Excellent communication and interpersonal skills (experience)
- Ability to handle cash and operate a POS system (experience)
- Strong problem-solving skills (experience)
- Ability to work in a fast-paced environment (experience)
- Ability to stand for extended periods (experience)
- Ability to lift up to 25 pounds (experience)
- Flexibility to work varied shifts, including weekends and holidays (experience)
- Basic math skills (experience)
- Attention to detail and accuracy (experience)
- Ability to work independently and as part of a team (experience)
- Knowledge of Costco membership benefits and policies (preferred) (experience)
- Previous sales experience (preferred) (experience)
- Ability to maintain a positive attitude under pressure (experience)
- Strong organizational skills (experience)
- Ability to prioritize tasks effectively (experience)
- Ability to learn and adapt to new procedures (experience)
- Valid driver's license (preferred) (experience)
Responsibilities
- Process member sign-ups, renewals, and added cards efficiently and accurately.
- Provide exceptional customer service to all members and potential members.
- Instruct members about membership benefits, warehouse services, and credit programs.
- Assist members with inquiries regarding item availability and product information.
- Issue replacement and temporary membership cards as needed.
- Process credit applications and ensure compliance with company policies.
- Handle cash transactions accurately and securely.
- Operate point-of-sale (POS) systems effectively.
- Resolve member complaints and issues in a timely and professional manner.
- Maintain a clean and organized work area.
- Adhere to all company policies and procedures.
- Promote Costco membership and credit programs to potential members.
- Meet or exceed sales goals and targets.
- Assist in maintaining accurate membership records.
- Monitor membership expiration dates and proactively encourage renewals.
- Respond to member inquiries via phone, email, and in-person.
- Collaborate with other team members to ensure smooth operations.
- Assist with inventory management as needed.
- Enforce Costco's membership policies and procedures.
- Provide support to other departments as required.
- Attend training sessions to stay updated on product knowledge and procedures.
- Follow safety guidelines and protocols.
- Identify and report any potential security risks or concerns.
- Provide feedback to management regarding customer service improvements.
- Actively participate in team meetings and discussions.
Benefits
- general: Competitive salary
- general: Comprehensive health insurance (medical, dental, vision)
- general: Prescription drug coverage
- general: Health care reimbursement account
- general: Dependent care assistance plan
- general: Short-term disability insurance
- general: Long-term disability insurance
- general: Accidental Death & Dismemberment (AD&D) insurance
- general: Life insurance
- general: 401(k) retirement plan with company match
- general: Employee stock purchase plan
- general: Paid time off (vacation, sick leave, holidays)
- general: Paid parental leave
- general: Employee assistance program
- general: Hearing aid benefits
- general: Behavioral health benefits
- general: Employee discounts on Costco merchandise
- general: Free Costco membership
- general: Tuition reimbursement program
- general: Scholarship opportunities for dependents
- general: Opportunities for advancement
- general: Training and development programs
- general: Employee recognition programs
- general: Positive and supportive work environment
- general: Flexible scheduling options
- general: Wellness programs
- general: Commuter benefits
- general: Adoption assistance
Tags & Categories
Answer 10 quick questions to check your fit for Membership Clerk Careers at Costco Wholesale in CHAMPAIGN, Illinois | Apply Now @ Costco Wholesale.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs