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Non-Licensed Hearing Aid Attendant Careers at Costco Wholesale in BLOOMINGDALE, Illinois | Apply Now

Costco Wholesale

Non-Licensed Hearing Aid Attendant Careers at Costco Wholesale in BLOOMINGDALE, Illinois | Apply Now

full-timePosted: Jul 14, 2025

Job Description

Non-Licensed Hearing Aid Attendant Roles Overview at Costco in BLOOMINGDALE, Illinois

Costco Wholesale is seeking a dedicated and customer-focused Non-Licensed Hearing Aid Attendant to join our team in BLOOMINGDALE, Illinois. In this role, you will be responsible for providing exceptional customer service, scheduling appointments, and assisting with the day-to-day operations of the hearing center. This is an excellent opportunity to contribute to a thriving business and help improve the quality of life for our members by providing accessible hearing solutions. If you're passionate about helping people and thrive in a fast-paced retail environment, we encourage you to apply.

  • Provide prompt and courteous service to Costco members visiting the hearing center.
  • Schedule appointments efficiently and accurately using our scheduling system.
  • Assist licensed hearing aid professionals with basic tasks, as needed.
  • Maintain a clean and organized work environment in the hearing center.
  • Process sales transactions and handle cash accurately.
  • Answer phone calls and respond to member inquiries in a professional manner.
  • Explain the benefits of Costco membership and hearing services.
  • Maintain knowledge of current hearing aid products and technologies.
  • Work collaboratively with other team members to achieve department goals.
  • Uphold Costco's commitment to ethical business practices and customer satisfaction.

A Day in the Life of a Hearing Aid Attendant in BLOOMINGDALE

Your day as a Non-Licensed Hearing Aid Attendant at Costco in BLOOMINGDALE will be dynamic and rewarding. You’ll begin by preparing the hearing center for the day, ensuring it is clean, organized, and well-stocked. You will then manage appointment scheduling, greet members, and answer phone calls, addressing their questions and concerns. A significant part of your day will be spent assisting licensed professionals with tasks like cleaning equipment, preparing paperwork, and helping customers select hearing aids. You'll also process sales, handle payments, and maintain accurate records, all while providing top-notch customer service.

  • Opening the hearing center and preparing for the day's appointments.
  • Greeting members and providing a warm, welcoming atmosphere.
  • Managing the appointment schedule and confirming appointments.
  • Answering phone calls and responding to member inquiries.
  • Assisting licensed professionals with cleaning and maintaining equipment.
  • Preparing paperwork and assisting with administrative tasks.
  • Helping customers select appropriate hearing aid accessories.
  • Processing sales transactions and handling cash.
  • Maintaining accurate records of member interactions.
  • Closing the hearing center and ensuring it is secured for the night.

Why BLOOMINGDALE, Illinois? The Heart of Community and Opportunity

BLOOMINGDALE, Illinois, offers a vibrant and welcoming community with a high quality of life. Located in DuPage County, BLOOMINGDALE provides access to excellent schools, beautiful parks, and a variety of recreational activities. The cost of living is reasonable, making it an attractive place to live and work. BLOOMINGDALE also boasts a strong sense of community, with numerous local events and festivals throughout the year. Being part of the Costco team in BLOOMINGDALE means contributing to the well-being of the community and enjoying the benefits of a supportive and engaging environment. Many find it a very suitable place to establish their professional careers.

  • A family-friendly community with excellent schools and parks.
  • A reasonable cost of living compared to other areas in the Chicago metropolitan area.
  • Access to a variety of recreational activities, including hiking, biking, and golf.
  • A strong sense of community with numerous local events and festivals.
  • Proximity to major transportation hubs, making it easy to commute to other areas.
  • A safe and secure environment with a low crime rate.
  • A thriving local economy with diverse job opportunities.
  • Access to excellent healthcare facilities and services.
  • A welcoming and inclusive community for people of all backgrounds.
  • Opportunities for personal and professional growth.

Career Growth Opportunities at Costco Wholesale

Costco is committed to the growth and development of its employees. As a Non-Licensed Hearing Aid Attendant, you'll have opportunities to expand your skills and advance your career within the company. Costco promotes from within whenever possible, and provides training and development programs to help employees reach their full potential. You can explore roles in different departments, such as membership, optical, or pharmacy, or pursue leadership positions within the hearing center or other areas of the warehouse. Your hard work and dedication will be recognized and rewarded, providing you with a fulfilling and long-term career path.

  • Opportunities for advancement within the hearing center and other departments.
  • Training and development programs to enhance your skills and knowledge.
  • Mentorship programs to help you grow your career.
  • Cross-training opportunities to learn new skills and expand your expertise.
  • Leadership development programs to prepare you for management roles.
  • Internal promotion policies that prioritize promoting from within.
  • Opportunities to transfer to other Costco locations across the country.
  • Tuition reimbursement programs to support your education.
  • A culture that values employee growth and development.
  • Recognition and rewards for outstanding performance.

Compensation and Benefits: Investing in Your Future

Costco Wholesale offers a competitive compensation package that includes a starting salary of $35,000 to $55,000 per year, commensurate with experience. In addition to competitive pay, Costco provides a comprehensive benefits package, including health insurance (medical, dental, vision), prescription drug coverage, hearing aid benefits, employee assistance programs, health care reimbursement accounts, dependent care assistance plans, short-term and long-term disability insurance, life insurance, accidental death and dismemberment insurance, a 401(k) retirement plan with company match, and an employee stock purchase plan. You will also enjoy paid time off, employee discounts, and a free Costco membership. This holistic approach to employee compensation ensures that you and your family are well taken care of.

  • Competitive starting salary commensurate with experience.
  • Comprehensive health insurance (medical, dental, vision).
  • Prescription drug coverage.
  • Hearing aid benefits.
  • Employee assistance program.
  • Health care reimbursement account.
  • Dependent care assistance plan.
  • Short-term and long-term disability insurance.
  • Life insurance and accidental death and dismemberment insurance.
  • 401(k) retirement plan with company match.

Team and Culture: A Collaborative and Supportive Environment

At Costco Wholesale, we believe that our employees are our greatest asset. We foster a collaborative and supportive work environment where team members are encouraged to share ideas, learn from each other, and work together to achieve common goals. As a Non-Licensed Hearing Aid Attendant, you'll be part of a team that is dedicated to providing exceptional customer service and improving the lives of our members. We value diversity and inclusion, and we strive to create a workplace where everyone feels respected and valued. Costco in BLOOMINGDALE is known for its team-oriented atmosphere.

  • A collaborative and supportive work environment.
  • Opportunities to work with a diverse group of people.
  • A culture that values teamwork and mutual respect.
  • Regular team meetings and social events.
  • Opportunities to participate in community outreach programs.
  • Recognition and appreciation for your contributions.
  • A commitment to employee well-being and work-life balance.
  • Open communication and feedback channels.
  • A leadership team that is committed to employee success.
  • Opportunities to develop strong relationships with your colleagues.

How to Apply for the Hearing Aid Attendant Position

Applying for the Non-Licensed Hearing Aid Attendant position at Costco in BLOOMINGDALE, Illinois, is easy and straightforward. Simply visit the Costco Wholesale careers website, search for the position by job title or location, and submit your application online. Be sure to highlight your relevant skills and experience, particularly your customer service abilities and any experience you have in a retail or healthcare setting. Please include a resume, and cover letter. Be prepared to highlight any skills that may be of value to the role. BLOOMINGDALE, Illinois residents are encouraged to apply.

  • Visit the Costco Wholesale careers website.
  • Search for the Non-Licensed Hearing Aid Attendant position by job title or location.
  • Create an account or log in to your existing account.
  • Complete the online application form.
  • Upload your resume and cover letter.
  • Highlight your relevant skills and experience.
  • Answer any supplemental questions thoroughly and accurately.
  • Review your application carefully before submitting.
  • Track the status of your application online.
  • Be prepared to participate in interviews and assessments if selected.

Frequently Asked Questions (FAQ) Section

We understand you may have questions about the Non-Licensed Hearing Aid Attendant position at Costco. Here are some frequently asked questions to provide you with more information.

  • What are the essential functions of a Non-Licensed Hearing Aid Attendant? The primary functions include scheduling appointments, providing customer service, assisting licensed professionals, and handling sales transactions.
  • What qualifications are required for this position? A high school diploma or equivalent, excellent customer service skills, and basic computer skills are required.
  • What is the typical work schedule for a Hearing Aid Attendant? The schedule may vary, but typically includes a combination of weekdays and weekends, with some evening hours.
  • What opportunities for advancement are available at Costco? Costco is committed to promoting from within and offers various training and development programs to help employees advance their careers.
  • What benefits does Costco offer to its employees? Costco offers a comprehensive benefits package, including health insurance, retirement plans, paid time off, and employee discounts.
  • Is prior experience in the hearing aid industry required? No, prior experience is not required, but it is a plus. Costco provides on-the-job training.
  • What is the dress code for Hearing Aid Attendants? Employees are required to wear professional attire, including a Costco-provided uniform.
  • How is performance evaluated in this role? Performance is evaluated based on customer service, sales performance, teamwork, and adherence to company policies.
  • What is the company culture like at Costco? Costco fosters a collaborative and supportive work environment where employees are valued and respected.
  • Where is the Costco located in BLOOMINGDALE? The Costco location is at [Insert Actual Address Here].

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Locations

  • BLOOMINGDALE, Illinois, United States

Salary

35,000 - 55,000 USD / yearly

Estimated Salary Rangehigh confidence

35,000 - 59,400 USD / yearly

Source: disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Customer Serviceintermediate
  • Appointment Schedulingintermediate
  • Salesintermediate
  • Clerical Supportintermediate
  • Cleaningintermediate
  • Telephone Etiquetteintermediate
  • Communication Skillsintermediate
  • Interpersonal Skillsintermediate
  • Problem-Solvingintermediate
  • Time Managementintermediate
  • Organizationintermediate
  • Attention to Detailintermediate
  • Cash Handlingintermediate
  • Inventory Managementintermediate
  • Product Knowledgeintermediate
  • Hearing Aid Knowledgeintermediate
  • Computer Skillsintermediate
  • Data Entryintermediate
  • Microsoft Office Suiteintermediate
  • Record Keepingintermediate
  • Active Listeningintermediate
  • Empathyintermediate
  • Patienceintermediate
  • Teamworkintermediate
  • Adaptabilityintermediate
  • Conflict Resolutionintermediate
  • Decision Makingintermediate
  • Prioritizationintermediate
  • Follow-upintermediate
  • Professionalismintermediate
  • Dependabilityintermediate

Required Qualifications

  • High school diploma or equivalent (experience)
  • Excellent customer service skills (experience)
  • Ability to communicate effectively with customers and colleagues (experience)
  • Basic computer skills (experience)
  • Ability to handle cash and operate a point-of-sale system (experience)
  • Ability to work independently and as part of a team (experience)
  • Ability to multi-task and prioritize tasks (experience)
  • Strong attention to detail (experience)
  • Ability to stand for extended periods of time (experience)
  • Ability to lift up to 25 pounds (experience)
  • Willingness to learn about hearing aids and related products (experience)
  • Prior experience in a retail or customer service environment preferred (experience)
  • Experience with appointment scheduling software preferred (experience)
  • Familiarity with medical terminology a plus (experience)
  • Ability to maintain a clean and organized work area (experience)
  • Strong work ethic (experience)
  • Positive attitude (experience)
  • Dependable and punctual (experience)
  • Ability to follow instructions (experience)
  • Commitment to providing excellent customer service (experience)

Responsibilities

  • Answering telephone calls and scheduling appointments for the hearing center
  • Greeting customers and providing prompt and courteous service
  • Ringing sales and processing payments
  • Providing clerical support, such as filing and data entry
  • Cleaning and maintaining the hearing center area
  • Assisting customers with hearing aid selection and fitting
  • Explaining hearing aid features and benefits to customers
  • Troubleshooting hearing aid issues
  • Performing basic hearing aid repairs
  • Ordering and stocking hearing aid supplies
  • Maintaining accurate records of customer interactions and sales
  • Following up with customers to ensure satisfaction
  • Providing excellent customer service at all times
  • Adhering to company policies and procedures
  • Attending training sessions and meetings as required
  • Assisting with marketing and promotional activities
  • Staying up-to-date on hearing aid technology and industry trends
  • Maintaining a professional appearance and demeanor
  • Collaborating with other team members to achieve goals
  • Handling customer complaints and resolving issues
  • Processing insurance claims
  • Verifying customer information and eligibility
  • Managing inventory levels
  • Preparing reports as needed
  • Participating in team meetings
  • Performing other duties as assigned by supervisor

Benefits

  • general: Competitive salary
  • general: Comprehensive health insurance (medical, dental, vision)
  • general: Prescription drug coverage
  • general: Hearing aid benefits
  • general: Behavioral health services
  • general: Employee assistance program
  • general: Health care reimbursement account
  • general: Dependent care assistance plan
  • general: Short-term disability insurance
  • general: Long-term disability insurance
  • general: Accidental death and dismemberment insurance
  • general: Life insurance
  • general: 401(k) retirement plan with company match
  • general: Employee stock purchase plan
  • general: Paid time off (vacation, sick, holidays)
  • general: Paid parental leave
  • general: Employee discounts on Costco merchandise
  • general: Free Costco membership
  • general: Tuition reimbursement
  • general: Career advancement opportunities
  • general: Training and development programs
  • general: Employee recognition programs
  • general: Wellness programs
  • general: Flexible spending accounts
  • general: Commuter benefits
  • general: Adoption assistance
  • general: Referral bonuses

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Non-Licensed Hearing Aid Attendant Careers at Costco Wholesale in BLOOMINGDALE, Illinois | Apply Now

Costco Wholesale

Non-Licensed Hearing Aid Attendant Careers at Costco Wholesale in BLOOMINGDALE, Illinois | Apply Now

full-timePosted: Jul 14, 2025

Job Description

Non-Licensed Hearing Aid Attendant Roles Overview at Costco in BLOOMINGDALE, Illinois

Costco Wholesale is seeking a dedicated and customer-focused Non-Licensed Hearing Aid Attendant to join our team in BLOOMINGDALE, Illinois. In this role, you will be responsible for providing exceptional customer service, scheduling appointments, and assisting with the day-to-day operations of the hearing center. This is an excellent opportunity to contribute to a thriving business and help improve the quality of life for our members by providing accessible hearing solutions. If you're passionate about helping people and thrive in a fast-paced retail environment, we encourage you to apply.

  • Provide prompt and courteous service to Costco members visiting the hearing center.
  • Schedule appointments efficiently and accurately using our scheduling system.
  • Assist licensed hearing aid professionals with basic tasks, as needed.
  • Maintain a clean and organized work environment in the hearing center.
  • Process sales transactions and handle cash accurately.
  • Answer phone calls and respond to member inquiries in a professional manner.
  • Explain the benefits of Costco membership and hearing services.
  • Maintain knowledge of current hearing aid products and technologies.
  • Work collaboratively with other team members to achieve department goals.
  • Uphold Costco's commitment to ethical business practices and customer satisfaction.

A Day in the Life of a Hearing Aid Attendant in BLOOMINGDALE

Your day as a Non-Licensed Hearing Aid Attendant at Costco in BLOOMINGDALE will be dynamic and rewarding. You’ll begin by preparing the hearing center for the day, ensuring it is clean, organized, and well-stocked. You will then manage appointment scheduling, greet members, and answer phone calls, addressing their questions and concerns. A significant part of your day will be spent assisting licensed professionals with tasks like cleaning equipment, preparing paperwork, and helping customers select hearing aids. You'll also process sales, handle payments, and maintain accurate records, all while providing top-notch customer service.

  • Opening the hearing center and preparing for the day's appointments.
  • Greeting members and providing a warm, welcoming atmosphere.
  • Managing the appointment schedule and confirming appointments.
  • Answering phone calls and responding to member inquiries.
  • Assisting licensed professionals with cleaning and maintaining equipment.
  • Preparing paperwork and assisting with administrative tasks.
  • Helping customers select appropriate hearing aid accessories.
  • Processing sales transactions and handling cash.
  • Maintaining accurate records of member interactions.
  • Closing the hearing center and ensuring it is secured for the night.

Why BLOOMINGDALE, Illinois? The Heart of Community and Opportunity

BLOOMINGDALE, Illinois, offers a vibrant and welcoming community with a high quality of life. Located in DuPage County, BLOOMINGDALE provides access to excellent schools, beautiful parks, and a variety of recreational activities. The cost of living is reasonable, making it an attractive place to live and work. BLOOMINGDALE also boasts a strong sense of community, with numerous local events and festivals throughout the year. Being part of the Costco team in BLOOMINGDALE means contributing to the well-being of the community and enjoying the benefits of a supportive and engaging environment. Many find it a very suitable place to establish their professional careers.

  • A family-friendly community with excellent schools and parks.
  • A reasonable cost of living compared to other areas in the Chicago metropolitan area.
  • Access to a variety of recreational activities, including hiking, biking, and golf.
  • A strong sense of community with numerous local events and festivals.
  • Proximity to major transportation hubs, making it easy to commute to other areas.
  • A safe and secure environment with a low crime rate.
  • A thriving local economy with diverse job opportunities.
  • Access to excellent healthcare facilities and services.
  • A welcoming and inclusive community for people of all backgrounds.
  • Opportunities for personal and professional growth.

Career Growth Opportunities at Costco Wholesale

Costco is committed to the growth and development of its employees. As a Non-Licensed Hearing Aid Attendant, you'll have opportunities to expand your skills and advance your career within the company. Costco promotes from within whenever possible, and provides training and development programs to help employees reach their full potential. You can explore roles in different departments, such as membership, optical, or pharmacy, or pursue leadership positions within the hearing center or other areas of the warehouse. Your hard work and dedication will be recognized and rewarded, providing you with a fulfilling and long-term career path.

  • Opportunities for advancement within the hearing center and other departments.
  • Training and development programs to enhance your skills and knowledge.
  • Mentorship programs to help you grow your career.
  • Cross-training opportunities to learn new skills and expand your expertise.
  • Leadership development programs to prepare you for management roles.
  • Internal promotion policies that prioritize promoting from within.
  • Opportunities to transfer to other Costco locations across the country.
  • Tuition reimbursement programs to support your education.
  • A culture that values employee growth and development.
  • Recognition and rewards for outstanding performance.

Compensation and Benefits: Investing in Your Future

Costco Wholesale offers a competitive compensation package that includes a starting salary of $35,000 to $55,000 per year, commensurate with experience. In addition to competitive pay, Costco provides a comprehensive benefits package, including health insurance (medical, dental, vision), prescription drug coverage, hearing aid benefits, employee assistance programs, health care reimbursement accounts, dependent care assistance plans, short-term and long-term disability insurance, life insurance, accidental death and dismemberment insurance, a 401(k) retirement plan with company match, and an employee stock purchase plan. You will also enjoy paid time off, employee discounts, and a free Costco membership. This holistic approach to employee compensation ensures that you and your family are well taken care of.

  • Competitive starting salary commensurate with experience.
  • Comprehensive health insurance (medical, dental, vision).
  • Prescription drug coverage.
  • Hearing aid benefits.
  • Employee assistance program.
  • Health care reimbursement account.
  • Dependent care assistance plan.
  • Short-term and long-term disability insurance.
  • Life insurance and accidental death and dismemberment insurance.
  • 401(k) retirement plan with company match.

Team and Culture: A Collaborative and Supportive Environment

At Costco Wholesale, we believe that our employees are our greatest asset. We foster a collaborative and supportive work environment where team members are encouraged to share ideas, learn from each other, and work together to achieve common goals. As a Non-Licensed Hearing Aid Attendant, you'll be part of a team that is dedicated to providing exceptional customer service and improving the lives of our members. We value diversity and inclusion, and we strive to create a workplace where everyone feels respected and valued. Costco in BLOOMINGDALE is known for its team-oriented atmosphere.

  • A collaborative and supportive work environment.
  • Opportunities to work with a diverse group of people.
  • A culture that values teamwork and mutual respect.
  • Regular team meetings and social events.
  • Opportunities to participate in community outreach programs.
  • Recognition and appreciation for your contributions.
  • A commitment to employee well-being and work-life balance.
  • Open communication and feedback channels.
  • A leadership team that is committed to employee success.
  • Opportunities to develop strong relationships with your colleagues.

How to Apply for the Hearing Aid Attendant Position

Applying for the Non-Licensed Hearing Aid Attendant position at Costco in BLOOMINGDALE, Illinois, is easy and straightforward. Simply visit the Costco Wholesale careers website, search for the position by job title or location, and submit your application online. Be sure to highlight your relevant skills and experience, particularly your customer service abilities and any experience you have in a retail or healthcare setting. Please include a resume, and cover letter. Be prepared to highlight any skills that may be of value to the role. BLOOMINGDALE, Illinois residents are encouraged to apply.

  • Visit the Costco Wholesale careers website.
  • Search for the Non-Licensed Hearing Aid Attendant position by job title or location.
  • Create an account or log in to your existing account.
  • Complete the online application form.
  • Upload your resume and cover letter.
  • Highlight your relevant skills and experience.
  • Answer any supplemental questions thoroughly and accurately.
  • Review your application carefully before submitting.
  • Track the status of your application online.
  • Be prepared to participate in interviews and assessments if selected.

Frequently Asked Questions (FAQ) Section

We understand you may have questions about the Non-Licensed Hearing Aid Attendant position at Costco. Here are some frequently asked questions to provide you with more information.

  • What are the essential functions of a Non-Licensed Hearing Aid Attendant? The primary functions include scheduling appointments, providing customer service, assisting licensed professionals, and handling sales transactions.
  • What qualifications are required for this position? A high school diploma or equivalent, excellent customer service skills, and basic computer skills are required.
  • What is the typical work schedule for a Hearing Aid Attendant? The schedule may vary, but typically includes a combination of weekdays and weekends, with some evening hours.
  • What opportunities for advancement are available at Costco? Costco is committed to promoting from within and offers various training and development programs to help employees advance their careers.
  • What benefits does Costco offer to its employees? Costco offers a comprehensive benefits package, including health insurance, retirement plans, paid time off, and employee discounts.
  • Is prior experience in the hearing aid industry required? No, prior experience is not required, but it is a plus. Costco provides on-the-job training.
  • What is the dress code for Hearing Aid Attendants? Employees are required to wear professional attire, including a Costco-provided uniform.
  • How is performance evaluated in this role? Performance is evaluated based on customer service, sales performance, teamwork, and adherence to company policies.
  • What is the company culture like at Costco? Costco fosters a collaborative and supportive work environment where employees are valued and respected.
  • Where is the Costco located in BLOOMINGDALE? The Costco location is at [Insert Actual Address Here].

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Locations

  • BLOOMINGDALE, Illinois, United States

Salary

35,000 - 55,000 USD / yearly

Estimated Salary Rangehigh confidence

35,000 - 59,400 USD / yearly

Source: disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Customer Serviceintermediate
  • Appointment Schedulingintermediate
  • Salesintermediate
  • Clerical Supportintermediate
  • Cleaningintermediate
  • Telephone Etiquetteintermediate
  • Communication Skillsintermediate
  • Interpersonal Skillsintermediate
  • Problem-Solvingintermediate
  • Time Managementintermediate
  • Organizationintermediate
  • Attention to Detailintermediate
  • Cash Handlingintermediate
  • Inventory Managementintermediate
  • Product Knowledgeintermediate
  • Hearing Aid Knowledgeintermediate
  • Computer Skillsintermediate
  • Data Entryintermediate
  • Microsoft Office Suiteintermediate
  • Record Keepingintermediate
  • Active Listeningintermediate
  • Empathyintermediate
  • Patienceintermediate
  • Teamworkintermediate
  • Adaptabilityintermediate
  • Conflict Resolutionintermediate
  • Decision Makingintermediate
  • Prioritizationintermediate
  • Follow-upintermediate
  • Professionalismintermediate
  • Dependabilityintermediate

Required Qualifications

  • High school diploma or equivalent (experience)
  • Excellent customer service skills (experience)
  • Ability to communicate effectively with customers and colleagues (experience)
  • Basic computer skills (experience)
  • Ability to handle cash and operate a point-of-sale system (experience)
  • Ability to work independently and as part of a team (experience)
  • Ability to multi-task and prioritize tasks (experience)
  • Strong attention to detail (experience)
  • Ability to stand for extended periods of time (experience)
  • Ability to lift up to 25 pounds (experience)
  • Willingness to learn about hearing aids and related products (experience)
  • Prior experience in a retail or customer service environment preferred (experience)
  • Experience with appointment scheduling software preferred (experience)
  • Familiarity with medical terminology a plus (experience)
  • Ability to maintain a clean and organized work area (experience)
  • Strong work ethic (experience)
  • Positive attitude (experience)
  • Dependable and punctual (experience)
  • Ability to follow instructions (experience)
  • Commitment to providing excellent customer service (experience)

Responsibilities

  • Answering telephone calls and scheduling appointments for the hearing center
  • Greeting customers and providing prompt and courteous service
  • Ringing sales and processing payments
  • Providing clerical support, such as filing and data entry
  • Cleaning and maintaining the hearing center area
  • Assisting customers with hearing aid selection and fitting
  • Explaining hearing aid features and benefits to customers
  • Troubleshooting hearing aid issues
  • Performing basic hearing aid repairs
  • Ordering and stocking hearing aid supplies
  • Maintaining accurate records of customer interactions and sales
  • Following up with customers to ensure satisfaction
  • Providing excellent customer service at all times
  • Adhering to company policies and procedures
  • Attending training sessions and meetings as required
  • Assisting with marketing and promotional activities
  • Staying up-to-date on hearing aid technology and industry trends
  • Maintaining a professional appearance and demeanor
  • Collaborating with other team members to achieve goals
  • Handling customer complaints and resolving issues
  • Processing insurance claims
  • Verifying customer information and eligibility
  • Managing inventory levels
  • Preparing reports as needed
  • Participating in team meetings
  • Performing other duties as assigned by supervisor

Benefits

  • general: Competitive salary
  • general: Comprehensive health insurance (medical, dental, vision)
  • general: Prescription drug coverage
  • general: Hearing aid benefits
  • general: Behavioral health services
  • general: Employee assistance program
  • general: Health care reimbursement account
  • general: Dependent care assistance plan
  • general: Short-term disability insurance
  • general: Long-term disability insurance
  • general: Accidental death and dismemberment insurance
  • general: Life insurance
  • general: 401(k) retirement plan with company match
  • general: Employee stock purchase plan
  • general: Paid time off (vacation, sick, holidays)
  • general: Paid parental leave
  • general: Employee discounts on Costco merchandise
  • general: Free Costco membership
  • general: Tuition reimbursement
  • general: Career advancement opportunities
  • general: Training and development programs
  • general: Employee recognition programs
  • general: Wellness programs
  • general: Flexible spending accounts
  • general: Commuter benefits
  • general: Adoption assistance
  • general: Referral bonuses

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