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Non-Licensed Hearing Aid Attendant Careers at Costco Wholesale in BLOOMINGDALE, Illinois | Apply Now

Costco Wholesale

Non-Licensed Hearing Aid Attendant Careers at Costco Wholesale in BLOOMINGDALE, Illinois | Apply Now

full-timePosted: Jul 14, 2025

Job Description

Non-Licensed Hearing Aid Attendant Roles Overview

As a Non-Licensed Hearing Aid Attendant at Costco Wholesale in BLOOMINGDALE, you are the first point of contact for members seeking assistance with their hearing needs. This role is crucial in creating a welcoming and supportive environment within the hearing center. Your primary responsibilities include scheduling appointments, providing clerical support, and ensuring the cleanliness and organization of the hearing center. You will also play a vital role in delivering exceptional customer service and assisting members with their initial inquiries. The position requires strong communication skills, attention to detail, and a passion for helping others. The role also requires a proactive approach to maintaining inventory and ensuring the hearing center runs smoothly. BLOOMINGDALE Costco relies on individuals like you to foster lasting relationships with our members.

  • Answering telephones and scheduling appointments efficiently.
  • Ringing sales accurately using point-of-sale systems.
  • Providing comprehensive clerical support to the hearing center team.
  • Maintaining the cleanliness and organization of the hearing center.
  • Offering prompt and courteous customer service to all members.
  • Assisting members with product inquiries and basic hearing aid information.
  • Managing inventory of hearing aid supplies and accessories.
  • Processing basic paperwork and maintaining accurate records.
  • Following all company policies and procedures to ensure compliance.
  • Collaborating with licensed hearing aid professionals to support patient care.

A Day in the Life of a Hearing Aid Attendant

A typical day as a Non-Licensed Hearing Aid Attendant in BLOOMINGDALE starts with preparing the hearing center for the day's appointments. This includes ensuring the waiting area is tidy, the equipment is ready, and all necessary supplies are stocked. Throughout the day, you will be answering phone calls, scheduling appointments, and greeting members as they arrive. A significant portion of your time will be spent assisting members with their questions, processing sales transactions, and providing clerical support to the licensed professionals. You will also be responsible for maintaining patient records and ensuring confidentiality. In addition to these tasks, you will be actively involved in maintaining the cleanliness and organization of the hearing center, ensuring a comfortable and welcoming environment for all visitors. You might also assist with basic hearing aid maintenance, always under the supervision of a licensed professional. A great day ends with knowing you've helped improve a member's quality of life.

  • Morning preparation of the hearing center, ensuring cleanliness and readiness.
  • Answering a high volume of phone calls and managing appointment schedules.
  • Greeting and assisting members with their inquiries and needs.
  • Processing sales transactions accurately and efficiently.
  • Providing essential clerical support to the hearing center staff.
  • Maintaining detailed patient records and ensuring confidentiality.
  • Cleaning and organizing the hearing center throughout the day.
  • Assisting with basic hearing aid maintenance under supervision.
  • Collaborating with licensed professionals to provide comprehensive care.
  • Managing inventory and ordering supplies as needed.

Why BLOOMINGDALE, Illinois?

BLOOMINGDALE, Illinois, offers a unique blend of suburban charm and urban accessibility, making it an ideal location for both personal and professional growth. Working at Costco Wholesale in BLOOMINGDALE provides the opportunity to become part of a close-knit community while enjoying the benefits of a large, reputable employer. The city boasts excellent schools, numerous parks and recreational facilities, and a thriving local economy. BLOOMINGDALE's strategic location provides easy access to Chicago and other major metropolitan areas, offering a wide range of cultural and entertainment options. Moreover, the cost of living in BLOOMINGDALE is relatively affordable compared to other parts of the Chicago metropolitan area, making it an attractive place to live and work. Being part of the BLOOMINGDALE Costco team allows you to make a meaningful difference in the lives of the community members we serve.

  • BLOOMINGDALE offers a unique blend of suburban and urban lifestyles.
  • Excellent schools and numerous recreational facilities for families.
  • Thriving local economy with diverse employment opportunities.
  • Strategic location with easy access to Chicago and other major cities.
  • Relatively affordable cost of living compared to other metropolitan areas.
  • Opportunity to become part of a close-knit community.
  • Access to a wide range of cultural and entertainment options.
  • Enjoy a high quality of life with numerous amenities and services.
  • Contribute to the well-being of the BLOOMINGDALE community.
  • Work for a reputable employer with a strong commitment to its employees.

Career Growth Opportunities at Costco

Costco Wholesale is committed to providing its employees with ample opportunities for career growth and advancement. As a Non-Licensed Hearing Aid Attendant, you can develop your skills and knowledge through on-the-job training and professional development programs. Costco encourages internal promotion and provides pathways for employees to advance into leadership roles within the company. Many of our managers and executives started in entry-level positions and worked their way up through hard work and dedication. The company also offers tuition reimbursement programs to support employees who wish to pursue further education and enhance their career prospects. By joining the Costco team, you are investing in a long-term career with a company that values its employees and is committed to their success. The BLOOMINGDALE location offers a supportive environment where you can learn and grow.

  • On-the-job training and professional development programs.
  • Opportunities for internal promotion and advancement.
  • Pathways to leadership roles within the company.
  • Tuition reimbursement programs to support further education.
  • Commitment to employee growth and development.
  • Supportive environment for learning and advancement.
  • Recognition and rewards for outstanding performance.
  • Mentorship programs to guide career development.
  • Opportunities to expand skills and knowledge in the hearing aid field.
  • Long-term career prospects with a stable and growing company.

Compensation & Benefits Package

Costco Wholesale offers a comprehensive compensation and benefits package to its employees, recognizing their hard work and dedication. In addition to a competitive salary, employees receive a wide range of benefits, including health insurance (medical, dental, vision), prescription drug coverage, and a 401(k) retirement savings plan with company match. The company also provides paid time off, including vacation, sick leave, and holidays. Other benefits include employee discounts on Costco merchandise, tuition reimbursement, and employee assistance programs. Costco is committed to providing its employees with a secure and rewarding work environment where they can thrive both personally and professionally. The benefits package is designed to support employees' overall well-being and provide them with peace of mind. Working in BLOOMINGDALE allows you access to these benefits while contributing to a local community.

  • Competitive salary commensurate with experience.
  • Comprehensive health insurance (medical, dental, vision).
  • Prescription drug coverage.
  • 401(k) retirement savings plan with company match.
  • Paid time off (vacation, sick leave, holidays).
  • Employee discounts on Costco merchandise.
  • Tuition reimbursement program.
  • Employee assistance program (EAP).
  • Life insurance and disability coverage.
  • Opportunities for performance-based bonuses.

Team & Culture at Costco Wholesale

Costco Wholesale is known for its strong team-oriented culture and commitment to employee satisfaction. The company fosters a collaborative and supportive work environment where employees are encouraged to work together to achieve common goals. Costco values diversity and inclusion, creating a welcoming atmosphere for people of all backgrounds. The company also promotes a culture of respect, integrity, and ethical behavior. Employees are empowered to make decisions and contribute their ideas to improve the company's operations. Costco's commitment to its employees is reflected in its high employee retention rates and positive employee feedback. The BLOOMINGDALE team is a particularly strong example of these values in action.

  • Strong team-oriented culture with collaborative work environment.
  • Commitment to employee satisfaction and well-being.
  • Values diversity and inclusion, creating a welcoming atmosphere.
  • Promotes a culture of respect, integrity, and ethical behavior.
  • Empowers employees to make decisions and contribute ideas.
  • High employee retention rates and positive employee feedback.
  • Opportunities for teamwork and collaboration on projects.
  • Supportive management team that values employee contributions.
  • Regular team-building activities and social events.
  • Commitment to providing a safe and healthy work environment.

How to Apply for the Hearing Aid Attendant Position

Applying for the Non-Licensed Hearing Aid Attendant position at Costco Wholesale in BLOOMINGDALE is a simple and straightforward process. Interested candidates can visit the Costco Wholesale careers website and search for open positions in the BLOOMINGDALE, Illinois area. The website provides detailed information about the job requirements, qualifications, and responsibilities. Candidates can submit their resume and cover letter online through the application portal. The hiring team will review all applications and contact qualified candidates for an interview. Costco is an equal opportunity employer and encourages individuals of all backgrounds to apply. Ensure your resume highlights your customer service experience and any relevant skills. We look forward to receiving your application and welcoming you to the Costco team!

  • Visit the Costco Wholesale careers website to search for open positions.
  • Search for positions in the BLOOMINGDALE, Illinois area.
  • Review the job requirements, qualifications, and responsibilities.
  • Submit your resume and cover letter online through the application portal.
  • Ensure your resume highlights your customer service experience.
  • Prepare for an interview by researching Costco Wholesale.
  • Dress professionally for the interview.
  • Be prepared to answer questions about your skills and experience.
  • Follow up after the interview to express your interest in the position.
  • Thank the hiring team for their time and consideration.

Frequently Asked Questions (FAQ) Section

This section addresses common questions about the Non-Licensed Hearing Aid Attendant position at Costco Wholesale in BLOOMINGDALE. It provides clarity on various aspects of the job, including job duties, qualifications, work environment, and benefits. The goal is to provide potential applicants with a clear understanding of what to expect from the role and to answer any questions they may have before applying. We encourage all interested candidates to review this section carefully to ensure they have all the information they need to make an informed decision.

  • What are the main responsibilities of a Hearing Aid Attendant? Scheduling appointments, providing clerical support, and ensuring cleanliness.
  • What qualifications are required for this position? High school diploma, customer service skills, and basic computer skills.
  • What is the work environment like at Costco Wholesale? Team-oriented, supportive, and customer-focused.
  • What benefits are offered to Costco employees? Health insurance, 401(k), paid time off, and employee discounts.
  • Is there room for career advancement at Costco? Yes, Costco promotes internal advancement and provides training opportunities.
  • What is the dress code for employees? Professional and presentable attire.
  • How many hours per week will I be working? Typically full-time, with potential for part-time positions.
  • Will I receive training for this position? Yes, comprehensive on-the-job training is provided.
  • Who do I contact if I have more questions about the position? Contact the Costco Wholesale Human Resources department.
  • Where is the BLOOMINGDALE Costco located? The careers website will display the specific address.

SEO & Search Discovery

To enhance the visibility of this job posting and attract qualified candidates, the following long-tail keywords have been incorporated throughout the content. These keywords are designed to target specific search queries related to the position, location, and industry, ensuring that the job posting appears in relevant search results.

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Locations

  • BLOOMINGDALE, Illinois, United States

Salary

35,000 - 50,000 USD / yearly

Estimated Salary Rangehigh confidence

35,000 - 54,000 USD / yearly

Source: disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Customer Serviceintermediate
  • Communicationintermediate
  • Schedulingintermediate
  • Clerical Supportintermediate
  • Salesintermediate
  • Cleaningintermediate
  • Telephone Etiquetteintermediate
  • Appointment Managementintermediate
  • Data Entryintermediate
  • Problem Solvingintermediate
  • Time Managementintermediate
  • Organizationintermediate
  • Attention to Detailintermediate
  • Active Listeningintermediate
  • Empathyintermediate
  • Patienceintermediate
  • Conflict Resolutionintermediate
  • Product Knowledgeintermediate
  • Point of Sale (POS) Systemsintermediate
  • Cash Handlingintermediate
  • Inventory Managementintermediate
  • Record Keepingintermediate
  • Multi-taskingintermediate
  • Microsoft Office Suiteintermediate
  • Computer Skillsintermediate
  • Teamworkintermediate
  • Adaptabilityintermediate
  • Professionalismintermediate
  • Hearing Aid Knowledgeintermediate
  • HIPAA Complianceintermediate

Required Qualifications

  • High school diploma or equivalent (experience)
  • Excellent customer service skills (experience)
  • Strong communication skills (experience)
  • Ability to work independently and as part of a team (experience)
  • Ability to multi-task and prioritize tasks (experience)
  • Basic computer skills (experience)
  • Prior experience in a customer service role preferred (experience)
  • Prior experience in a retail environment preferred (experience)
  • Ability to learn and retain product knowledge (experience)
  • Ability to handle cash and operate a point-of-sale system (experience)
  • Ability to stand for extended periods of time (experience)
  • Ability to lift up to 25 pounds (experience)
  • Excellent organizational skills (experience)
  • Attention to detail (experience)
  • Problem-solving skills (experience)
  • Ability to adapt to changing priorities (experience)
  • Professional demeanor (experience)
  • Reliable and punctual (experience)
  • Ability to follow instructions (experience)
  • Ability to maintain confidentiality (experience)

Responsibilities

  • Answering telephone calls and scheduling appointments for the hearing center
  • Ringing up sales transactions accurately and efficiently
  • Providing general clerical support to the hearing center staff
  • Maintaining cleanliness and organization of the hearing center area
  • Providing prompt, courteous, and helpful customer service to all visitors
  • Assisting customers with product selection and providing information about hearing aids
  • Troubleshooting basic hearing aid issues and escalating complex problems to licensed professionals
  • Performing hearing aid cleaning and maintenance tasks
  • Managing inventory of hearing aid supplies and accessories
  • Processing insurance claims and paperwork accurately
  • Maintaining patient records and ensuring confidentiality
  • Following all company policies and procedures
  • Attending training sessions and meetings as required
  • Working collaboratively with other team members
  • Assisting with marketing and promotional activities
  • Handling customer complaints and resolving issues effectively
  • Operating and maintaining hearing center equipment
  • Greeting patients warmly and making them feel comfortable
  • Verifying insurance coverage for hearing aid services
  • Preparing hearing aid orders and coordinating with manufacturers
  • Conducting basic hearing screenings (if permitted by law and properly trained)
  • Educating patients on hearing loss prevention
  • Monitoring stock levels and ordering supplies
  • Managing the appointment calendar and confirming appointments
  • Assisting with the fitting and dispensing of hearing aids under the supervision of a licensed professional

Benefits

  • general: Competitive salary
  • general: Comprehensive health insurance (medical, dental, vision)
  • general: Prescription drug coverage
  • general: Hearing aid benefits
  • general: Employee assistance program (EAP)
  • general: Health care reimbursement account
  • general: Dependent care assistance plan
  • general: Short-term disability insurance
  • general: Long-term disability insurance
  • general: Accidental death and dismemberment (AD&D) insurance
  • general: Life insurance
  • general: 401(k) retirement savings plan with company match
  • general: Employee stock purchase plan
  • general: Paid time off (vacation, sick leave, holidays)
  • general: Paid training and development opportunities
  • general: Employee discounts on Costco merchandise
  • general: Tuition reimbursement program
  • general: Adoption assistance
  • general: Commuter benefits
  • general: Flexible spending accounts (FSA)
  • general: Employee referral program
  • general: Performance-based bonuses
  • general: Wellness programs
  • general: Financial planning assistance
  • general: Legal assistance
  • general: Childcare assistance

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Non-Licensed Hearing Aid Attendant Careers at Costco Wholesale in BLOOMINGDALE, Illinois | Apply Now

Costco Wholesale

Non-Licensed Hearing Aid Attendant Careers at Costco Wholesale in BLOOMINGDALE, Illinois | Apply Now

full-timePosted: Jul 14, 2025

Job Description

Non-Licensed Hearing Aid Attendant Roles Overview

As a Non-Licensed Hearing Aid Attendant at Costco Wholesale in BLOOMINGDALE, you are the first point of contact for members seeking assistance with their hearing needs. This role is crucial in creating a welcoming and supportive environment within the hearing center. Your primary responsibilities include scheduling appointments, providing clerical support, and ensuring the cleanliness and organization of the hearing center. You will also play a vital role in delivering exceptional customer service and assisting members with their initial inquiries. The position requires strong communication skills, attention to detail, and a passion for helping others. The role also requires a proactive approach to maintaining inventory and ensuring the hearing center runs smoothly. BLOOMINGDALE Costco relies on individuals like you to foster lasting relationships with our members.

  • Answering telephones and scheduling appointments efficiently.
  • Ringing sales accurately using point-of-sale systems.
  • Providing comprehensive clerical support to the hearing center team.
  • Maintaining the cleanliness and organization of the hearing center.
  • Offering prompt and courteous customer service to all members.
  • Assisting members with product inquiries and basic hearing aid information.
  • Managing inventory of hearing aid supplies and accessories.
  • Processing basic paperwork and maintaining accurate records.
  • Following all company policies and procedures to ensure compliance.
  • Collaborating with licensed hearing aid professionals to support patient care.

A Day in the Life of a Hearing Aid Attendant

A typical day as a Non-Licensed Hearing Aid Attendant in BLOOMINGDALE starts with preparing the hearing center for the day's appointments. This includes ensuring the waiting area is tidy, the equipment is ready, and all necessary supplies are stocked. Throughout the day, you will be answering phone calls, scheduling appointments, and greeting members as they arrive. A significant portion of your time will be spent assisting members with their questions, processing sales transactions, and providing clerical support to the licensed professionals. You will also be responsible for maintaining patient records and ensuring confidentiality. In addition to these tasks, you will be actively involved in maintaining the cleanliness and organization of the hearing center, ensuring a comfortable and welcoming environment for all visitors. You might also assist with basic hearing aid maintenance, always under the supervision of a licensed professional. A great day ends with knowing you've helped improve a member's quality of life.

  • Morning preparation of the hearing center, ensuring cleanliness and readiness.
  • Answering a high volume of phone calls and managing appointment schedules.
  • Greeting and assisting members with their inquiries and needs.
  • Processing sales transactions accurately and efficiently.
  • Providing essential clerical support to the hearing center staff.
  • Maintaining detailed patient records and ensuring confidentiality.
  • Cleaning and organizing the hearing center throughout the day.
  • Assisting with basic hearing aid maintenance under supervision.
  • Collaborating with licensed professionals to provide comprehensive care.
  • Managing inventory and ordering supplies as needed.

Why BLOOMINGDALE, Illinois?

BLOOMINGDALE, Illinois, offers a unique blend of suburban charm and urban accessibility, making it an ideal location for both personal and professional growth. Working at Costco Wholesale in BLOOMINGDALE provides the opportunity to become part of a close-knit community while enjoying the benefits of a large, reputable employer. The city boasts excellent schools, numerous parks and recreational facilities, and a thriving local economy. BLOOMINGDALE's strategic location provides easy access to Chicago and other major metropolitan areas, offering a wide range of cultural and entertainment options. Moreover, the cost of living in BLOOMINGDALE is relatively affordable compared to other parts of the Chicago metropolitan area, making it an attractive place to live and work. Being part of the BLOOMINGDALE Costco team allows you to make a meaningful difference in the lives of the community members we serve.

  • BLOOMINGDALE offers a unique blend of suburban and urban lifestyles.
  • Excellent schools and numerous recreational facilities for families.
  • Thriving local economy with diverse employment opportunities.
  • Strategic location with easy access to Chicago and other major cities.
  • Relatively affordable cost of living compared to other metropolitan areas.
  • Opportunity to become part of a close-knit community.
  • Access to a wide range of cultural and entertainment options.
  • Enjoy a high quality of life with numerous amenities and services.
  • Contribute to the well-being of the BLOOMINGDALE community.
  • Work for a reputable employer with a strong commitment to its employees.

Career Growth Opportunities at Costco

Costco Wholesale is committed to providing its employees with ample opportunities for career growth and advancement. As a Non-Licensed Hearing Aid Attendant, you can develop your skills and knowledge through on-the-job training and professional development programs. Costco encourages internal promotion and provides pathways for employees to advance into leadership roles within the company. Many of our managers and executives started in entry-level positions and worked their way up through hard work and dedication. The company also offers tuition reimbursement programs to support employees who wish to pursue further education and enhance their career prospects. By joining the Costco team, you are investing in a long-term career with a company that values its employees and is committed to their success. The BLOOMINGDALE location offers a supportive environment where you can learn and grow.

  • On-the-job training and professional development programs.
  • Opportunities for internal promotion and advancement.
  • Pathways to leadership roles within the company.
  • Tuition reimbursement programs to support further education.
  • Commitment to employee growth and development.
  • Supportive environment for learning and advancement.
  • Recognition and rewards for outstanding performance.
  • Mentorship programs to guide career development.
  • Opportunities to expand skills and knowledge in the hearing aid field.
  • Long-term career prospects with a stable and growing company.

Compensation & Benefits Package

Costco Wholesale offers a comprehensive compensation and benefits package to its employees, recognizing their hard work and dedication. In addition to a competitive salary, employees receive a wide range of benefits, including health insurance (medical, dental, vision), prescription drug coverage, and a 401(k) retirement savings plan with company match. The company also provides paid time off, including vacation, sick leave, and holidays. Other benefits include employee discounts on Costco merchandise, tuition reimbursement, and employee assistance programs. Costco is committed to providing its employees with a secure and rewarding work environment where they can thrive both personally and professionally. The benefits package is designed to support employees' overall well-being and provide them with peace of mind. Working in BLOOMINGDALE allows you access to these benefits while contributing to a local community.

  • Competitive salary commensurate with experience.
  • Comprehensive health insurance (medical, dental, vision).
  • Prescription drug coverage.
  • 401(k) retirement savings plan with company match.
  • Paid time off (vacation, sick leave, holidays).
  • Employee discounts on Costco merchandise.
  • Tuition reimbursement program.
  • Employee assistance program (EAP).
  • Life insurance and disability coverage.
  • Opportunities for performance-based bonuses.

Team & Culture at Costco Wholesale

Costco Wholesale is known for its strong team-oriented culture and commitment to employee satisfaction. The company fosters a collaborative and supportive work environment where employees are encouraged to work together to achieve common goals. Costco values diversity and inclusion, creating a welcoming atmosphere for people of all backgrounds. The company also promotes a culture of respect, integrity, and ethical behavior. Employees are empowered to make decisions and contribute their ideas to improve the company's operations. Costco's commitment to its employees is reflected in its high employee retention rates and positive employee feedback. The BLOOMINGDALE team is a particularly strong example of these values in action.

  • Strong team-oriented culture with collaborative work environment.
  • Commitment to employee satisfaction and well-being.
  • Values diversity and inclusion, creating a welcoming atmosphere.
  • Promotes a culture of respect, integrity, and ethical behavior.
  • Empowers employees to make decisions and contribute ideas.
  • High employee retention rates and positive employee feedback.
  • Opportunities for teamwork and collaboration on projects.
  • Supportive management team that values employee contributions.
  • Regular team-building activities and social events.
  • Commitment to providing a safe and healthy work environment.

How to Apply for the Hearing Aid Attendant Position

Applying for the Non-Licensed Hearing Aid Attendant position at Costco Wholesale in BLOOMINGDALE is a simple and straightforward process. Interested candidates can visit the Costco Wholesale careers website and search for open positions in the BLOOMINGDALE, Illinois area. The website provides detailed information about the job requirements, qualifications, and responsibilities. Candidates can submit their resume and cover letter online through the application portal. The hiring team will review all applications and contact qualified candidates for an interview. Costco is an equal opportunity employer and encourages individuals of all backgrounds to apply. Ensure your resume highlights your customer service experience and any relevant skills. We look forward to receiving your application and welcoming you to the Costco team!

  • Visit the Costco Wholesale careers website to search for open positions.
  • Search for positions in the BLOOMINGDALE, Illinois area.
  • Review the job requirements, qualifications, and responsibilities.
  • Submit your resume and cover letter online through the application portal.
  • Ensure your resume highlights your customer service experience.
  • Prepare for an interview by researching Costco Wholesale.
  • Dress professionally for the interview.
  • Be prepared to answer questions about your skills and experience.
  • Follow up after the interview to express your interest in the position.
  • Thank the hiring team for their time and consideration.

Frequently Asked Questions (FAQ) Section

This section addresses common questions about the Non-Licensed Hearing Aid Attendant position at Costco Wholesale in BLOOMINGDALE. It provides clarity on various aspects of the job, including job duties, qualifications, work environment, and benefits. The goal is to provide potential applicants with a clear understanding of what to expect from the role and to answer any questions they may have before applying. We encourage all interested candidates to review this section carefully to ensure they have all the information they need to make an informed decision.

  • What are the main responsibilities of a Hearing Aid Attendant? Scheduling appointments, providing clerical support, and ensuring cleanliness.
  • What qualifications are required for this position? High school diploma, customer service skills, and basic computer skills.
  • What is the work environment like at Costco Wholesale? Team-oriented, supportive, and customer-focused.
  • What benefits are offered to Costco employees? Health insurance, 401(k), paid time off, and employee discounts.
  • Is there room for career advancement at Costco? Yes, Costco promotes internal advancement and provides training opportunities.
  • What is the dress code for employees? Professional and presentable attire.
  • How many hours per week will I be working? Typically full-time, with potential for part-time positions.
  • Will I receive training for this position? Yes, comprehensive on-the-job training is provided.
  • Who do I contact if I have more questions about the position? Contact the Costco Wholesale Human Resources department.
  • Where is the BLOOMINGDALE Costco located? The careers website will display the specific address.

SEO & Search Discovery

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Locations

  • BLOOMINGDALE, Illinois, United States

Salary

35,000 - 50,000 USD / yearly

Estimated Salary Rangehigh confidence

35,000 - 54,000 USD / yearly

Source: disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Customer Serviceintermediate
  • Communicationintermediate
  • Schedulingintermediate
  • Clerical Supportintermediate
  • Salesintermediate
  • Cleaningintermediate
  • Telephone Etiquetteintermediate
  • Appointment Managementintermediate
  • Data Entryintermediate
  • Problem Solvingintermediate
  • Time Managementintermediate
  • Organizationintermediate
  • Attention to Detailintermediate
  • Active Listeningintermediate
  • Empathyintermediate
  • Patienceintermediate
  • Conflict Resolutionintermediate
  • Product Knowledgeintermediate
  • Point of Sale (POS) Systemsintermediate
  • Cash Handlingintermediate
  • Inventory Managementintermediate
  • Record Keepingintermediate
  • Multi-taskingintermediate
  • Microsoft Office Suiteintermediate
  • Computer Skillsintermediate
  • Teamworkintermediate
  • Adaptabilityintermediate
  • Professionalismintermediate
  • Hearing Aid Knowledgeintermediate
  • HIPAA Complianceintermediate

Required Qualifications

  • High school diploma or equivalent (experience)
  • Excellent customer service skills (experience)
  • Strong communication skills (experience)
  • Ability to work independently and as part of a team (experience)
  • Ability to multi-task and prioritize tasks (experience)
  • Basic computer skills (experience)
  • Prior experience in a customer service role preferred (experience)
  • Prior experience in a retail environment preferred (experience)
  • Ability to learn and retain product knowledge (experience)
  • Ability to handle cash and operate a point-of-sale system (experience)
  • Ability to stand for extended periods of time (experience)
  • Ability to lift up to 25 pounds (experience)
  • Excellent organizational skills (experience)
  • Attention to detail (experience)
  • Problem-solving skills (experience)
  • Ability to adapt to changing priorities (experience)
  • Professional demeanor (experience)
  • Reliable and punctual (experience)
  • Ability to follow instructions (experience)
  • Ability to maintain confidentiality (experience)

Responsibilities

  • Answering telephone calls and scheduling appointments for the hearing center
  • Ringing up sales transactions accurately and efficiently
  • Providing general clerical support to the hearing center staff
  • Maintaining cleanliness and organization of the hearing center area
  • Providing prompt, courteous, and helpful customer service to all visitors
  • Assisting customers with product selection and providing information about hearing aids
  • Troubleshooting basic hearing aid issues and escalating complex problems to licensed professionals
  • Performing hearing aid cleaning and maintenance tasks
  • Managing inventory of hearing aid supplies and accessories
  • Processing insurance claims and paperwork accurately
  • Maintaining patient records and ensuring confidentiality
  • Following all company policies and procedures
  • Attending training sessions and meetings as required
  • Working collaboratively with other team members
  • Assisting with marketing and promotional activities
  • Handling customer complaints and resolving issues effectively
  • Operating and maintaining hearing center equipment
  • Greeting patients warmly and making them feel comfortable
  • Verifying insurance coverage for hearing aid services
  • Preparing hearing aid orders and coordinating with manufacturers
  • Conducting basic hearing screenings (if permitted by law and properly trained)
  • Educating patients on hearing loss prevention
  • Monitoring stock levels and ordering supplies
  • Managing the appointment calendar and confirming appointments
  • Assisting with the fitting and dispensing of hearing aids under the supervision of a licensed professional

Benefits

  • general: Competitive salary
  • general: Comprehensive health insurance (medical, dental, vision)
  • general: Prescription drug coverage
  • general: Hearing aid benefits
  • general: Employee assistance program (EAP)
  • general: Health care reimbursement account
  • general: Dependent care assistance plan
  • general: Short-term disability insurance
  • general: Long-term disability insurance
  • general: Accidental death and dismemberment (AD&D) insurance
  • general: Life insurance
  • general: 401(k) retirement savings plan with company match
  • general: Employee stock purchase plan
  • general: Paid time off (vacation, sick leave, holidays)
  • general: Paid training and development opportunities
  • general: Employee discounts on Costco merchandise
  • general: Tuition reimbursement program
  • general: Adoption assistance
  • general: Commuter benefits
  • general: Flexible spending accounts (FSA)
  • general: Employee referral program
  • general: Performance-based bonuses
  • general: Wellness programs
  • general: Financial planning assistance
  • general: Legal assistance
  • general: Childcare assistance

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