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Senior Hearing Aid Specialist Careers at Costco Wholesale in Montclair, California | Apply Now

Costco Wholesale

Senior Hearing Aid Specialist Careers at Costco Wholesale in Montclair, California | Apply Now

full-timePosted: Jul 14, 2025

Job Description

Senior Hearing Aid Specialist Careers at Costco Wholesale in Montclair, California | Apply Now

Roles Overview

As a Senior Hearing Aid Specialist at Costco Wholesale in Montclair, California, you will be at the forefront of providing exceptional hearing healthcare services to our members. This role combines technical expertise with outstanding customer service, requiring a deep understanding of audiology principles, hearing aid technology, and patient care. You will oversee the daily operations of the hearing center, supervise staff, and ensure that all members receive the highest quality of care. Your responsibilities will extend beyond dispensing hearing aids to include patient counseling, inventory management, and marketing initiatives. Join us in making a difference in the lives of our members by helping them reconnect with the sounds they love.

  • Conduct comprehensive hearing evaluations and assessments to determine the appropriate hearing aid solutions for our members.
  • Dispense, fit, and program hearing aids, ensuring optimal performance and comfort.
  • Provide personalized counseling and support to patients, educating them on the use and maintenance of their hearing aids.
  • Supervise and train hearing center staff, fostering a positive and productive work environment.
  • Manage inventory and order supplies, ensuring the hearing center is well-stocked.
  • Maintain accurate patient records and ensure compliance with all applicable regulations.
  • Resolve patient complaints and concerns with professionalism and empathy.
  • Develop and implement marketing strategies to attract new patients and promote the hearing center's services.
  • Stay up-to-date on the latest hearing aid technology and audiology best practices.
  • Collaborate with other healthcare professionals to provide comprehensive patient care.

A Day in the Life

A typical day as a Senior Hearing Aid Specialist in MONTCLAIR begins with preparing the hearing center for the day, ensuring all equipment is functioning properly and the environment is clean and welcoming. You'll start by reviewing the day's appointments and patient files, anticipating the needs of each individual. Throughout the day, you'll conduct hearing evaluations, fit hearing aids, and provide counseling to patients. You'll also spend time supervising and training staff, managing inventory, and addressing any patient concerns. The day ends with documenting patient interactions, preparing reports, and ensuring the hearing center is ready for the next day. Every day brings new challenges and opportunities to make a positive impact on our members' lives.

  • Greet patients and create a welcoming and comfortable environment.
  • Conduct hearing evaluations and assessments, using audiometric equipment and techniques.
  • Discuss hearing test results with patients and recommend appropriate hearing aid solutions.
  • Fit and program hearing aids, ensuring optimal performance and comfort.
  • Provide counseling and support to patients, educating them on the use and maintenance of their hearing aids.
  • Supervise and train hearing center staff, providing guidance and support.
  • Manage inventory and order supplies, ensuring the hearing center is well-stocked.
  • Resolve patient complaints and concerns with professionalism and empathy.
  • Document patient interactions and prepare reports.
  • Collaborate with other healthcare professionals to provide comprehensive patient care.

Why MONTCLAIR?

Montclair, California, is a vibrant and growing city that offers a high quality of life. Located in the heart of the Inland Empire, Montclair provides easy access to major metropolitan areas, including Los Angeles and San Diego. The city boasts a diverse community, excellent schools, and a thriving business environment. Montclair is also home to numerous parks, recreational facilities, and cultural attractions, making it a great place to live, work, and raise a family. Working at Costco in Montclair offers the opportunity to be part of a dynamic team and contribute to the well-being of the community. MONTCLAIR's unique blend of urban amenities and suburban charm makes it an ideal location for professionals seeking a fulfilling career and a balanced lifestyle.

  • Enjoy a high quality of life in a vibrant and growing city.
  • Benefit from easy access to major metropolitan areas, including Los Angeles and San Diego.
  • Become part of a diverse and welcoming community.
  • Take advantage of excellent schools and a thriving business environment.
  • Explore numerous parks, recreational facilities, and cultural attractions.
  • Contribute to the well-being of the community by providing exceptional hearing healthcare services.
  • Work in a dynamic and supportive team environment.
  • Enjoy a balanced lifestyle with access to both urban amenities and suburban charm.
  • Experience the unique culture and atmosphere of Montclair.
  • Benefit from affordable housing options compared to other parts of California.

Career Growth

Costco Wholesale is committed to providing its employees with opportunities for career growth and advancement. As a Senior Hearing Aid Specialist, you will have access to ongoing training and professional development programs to enhance your skills and knowledge. Costco promotes from within whenever possible, offering opportunities to move into leadership roles within the hearing center or other departments. The company also provides tuition reimbursement for employees who wish to pursue further education. With dedication and hard work, you can build a long and successful career at Costco, making a positive impact on the lives of our members and the company as a whole. This location in MONTCLAIR also provides networking opportunities for further growth.

  • Access ongoing training and professional development programs to enhance your skills and knowledge.
  • Opportunity to move into leadership roles within the hearing center or other departments.
  • Tuition reimbursement for employees who wish to pursue further education.
  • Mentorship programs to guide and support your career growth.
  • Opportunities to attend industry conferences and workshops.
  • Develop specialized skills in areas such as advanced hearing aid technology or patient counseling.
  • Gain experience in managing a hearing center and leading a team.
  • Network with other healthcare professionals and industry experts.
  • Build a long and successful career at Costco Wholesale.
  • Make a positive impact on the lives of our members and the company as a whole.

Compensation & Benefits

Costco Wholesale offers a competitive compensation and benefits package to its employees. The salary for a Senior Hearing Aid Specialist is commensurate with experience and qualifications. In addition to a competitive salary, Costco provides comprehensive health insurance, including medical, dental, and vision coverage. Other benefits include prescription drug coverage, hearing aid benefits, employee assistance programs, and a 401(k) retirement plan with company match. Employees also receive paid time off, employee discounts on Costco merchandise, and opportunities for bonuses and stock purchase plans. Costco is committed to providing its employees with the resources and support they need to thrive both personally and professionally.

  • Competitive salary commensurate with experience and qualifications.
  • Comprehensive health insurance, including medical, dental, and vision coverage.
  • Prescription drug coverage.
  • Hearing aid benefits.
  • Employee assistance programs.
  • 401(k) retirement plan with company match.
  • Paid time off (vacation, sick leave, holidays).
  • Employee discounts on Costco merchandise.
  • Opportunities for bonuses and stock purchase plans.
  • Relocation assistance may be available.

Team & Culture

At Costco Wholesale, we believe that our employees are our greatest asset. We foster a culture of teamwork, respect, and integrity. As a Senior Hearing Aid Specialist, you will be part of a supportive and collaborative team that is committed to providing exceptional patient care. Costco values diversity and inclusion, and we strive to create a work environment where everyone feels valued and respected. We encourage our employees to share their ideas and contribute to the success of the company. Working at Costco is more than just a job; it's an opportunity to be part of a family.

  • Be part of a supportive and collaborative team.
  • Work in a culture of teamwork, respect, and integrity.
  • Contribute to a diverse and inclusive work environment.
  • Share your ideas and contribute to the success of the company.
  • Be valued and respected for your contributions.
  • Work with a team that is committed to providing exceptional patient care.
  • Participate in team-building activities and events.
  • Receive ongoing support and mentorship from experienced professionals.
  • Be part of a company that values its employees.
  • Enjoy a positive and rewarding work experience.

How to Apply

If you are a qualified and passionate hearing healthcare professional, we encourage you to apply for the Senior Hearing Aid Specialist position at Costco Wholesale in Montclair, California. To apply, please visit our website at [insert website address here] and search for the job opening. Follow the instructions to submit your resume and cover letter. We review all applications carefully and will contact qualified candidates for an interview. We look forward to hearing from you!

  • Visit our website at [insert website address here] to apply.
  • Search for the Senior Hearing Aid Specialist position in Montclair, California.
  • Submit your resume and cover letter.
  • Highlight your relevant skills and experience in your application.
  • Explain why you are interested in working at Costco Wholesale.
  • Demonstrate your commitment to providing exceptional patient care.
  • Follow the instructions carefully to ensure your application is complete.
  • Be prepared to provide references if requested.
  • Check your email regularly for updates on your application status.
  • Thank you for your interest in joining our team!

FAQ Section

Here are some frequently asked questions about the Senior Hearing Aid Specialist position at Costco Wholesale in Montclair, California:

  • What are the qualifications for this position? A valid Hearing Aid Dispenser License in California, High School Diploma or GED, and proven experience in hearing aid dispensing are required.
  • What are the responsibilities of a Senior Hearing Aid Specialist? Overseeing the daily operations of the hearing center, supervising staff, conducting hearing evaluations, dispensing hearing aids, and providing patient counseling.
  • What benefits does Costco offer? Competitive salary, comprehensive health insurance, prescription drug coverage, hearing aid benefits, employee assistance programs, and a 401(k) retirement plan with company match.
  • What is the work environment like at Costco? We foster a culture of teamwork, respect, and integrity. We value diversity and inclusion, and we strive to create a work environment where everyone feels valued and respected.
  • What opportunities for career growth are available? Costco is committed to providing its employees with opportunities for career growth and advancement. We promote from within whenever possible and offer tuition reimbursement for employees who wish to pursue further education.
  • Is prior experience in a retail setting necessary? While not strictly required, experience in a retail setting is highly beneficial. The MONTCLAIR location requires someone comfortable interacting with a high volume of members.
  • What type of training is provided? Costco provides ongoing training on the latest hearing aid technology.
  • Are there opportunities for advancement? Yes, Costco promotes from within whenever possible.
  • What are the hours of operation for the hearing center? The hearing center is open during regular Costco store hours, including weekends and evenings.
  • How do I contact the hiring manager? Please submit your resume and cover letter through our website. Qualified candidates will be contacted for an interview.

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Locations

  • Montclair, California, United States

Salary

65,000 - 110,000 USD / yearly

Estimated Salary Rangehigh confidence

65,000 - 118,800 USD / yearly

Source: disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Hearing Aid Dispensingintermediate
  • Audiometryintermediate
  • Cerumen Managementintermediate
  • Counselingintermediate
  • Salesintermediate
  • Customer Serviceintermediate
  • Inventory Managementintermediate
  • Employee Supervisionintermediate
  • Operations Managementintermediate
  • Diagnostic Testingintermediate
  • Hearing Aid Repairintermediate
  • Patient Educationintermediate
  • Communication Skillsintermediate
  • Problem Solvingintermediate
  • Time Managementintermediate
  • Computer Skillsintermediate
  • Data Entryintermediate
  • Record Keepingintermediate
  • HIPAA Complianceintermediate
  • OSHA Complianceintermediate
  • Retail Experienceintermediate
  • Budget Managementintermediate
  • Marketingintermediate
  • Relationship Buildingintermediate
  • Conflict Resolutionintermediate
  • Team Leadershipintermediate
  • Performance Managementintermediate
  • Quality Assuranceintermediate
  • Product Knowledgeintermediate
  • Adaptabilityintermediate
  • Microsoft Office Suiteintermediate

Required Qualifications

  • Valid Hearing Aid Dispenser License in California (experience)
  • High School Diploma or GED (experience)
  • Associate's or Bachelor's Degree in Audiology or related field preferred (experience)
  • Proven experience in hearing aid dispensing (experience)
  • Strong understanding of audiology principles (experience)
  • Excellent communication and interpersonal skills (experience)
  • Ability to work independently and as part of a team (experience)
  • Proficiency in using audiometric equipment (experience)
  • Knowledge of different hearing aid models and technologies (experience)
  • Experience with hearing aid fitting and programming software (experience)
  • Familiarity with hearing healthcare regulations (experience)
  • Commitment to providing exceptional patient care (experience)
  • Ability to maintain accurate patient records (experience)
  • Strong sales and customer service skills (experience)
  • Experience in managing a hearing center or similar retail environment (experience)
  • Leadership experience (experience)
  • Problem-solving skills (experience)
  • Ability to adapt to changing technology (experience)
  • Ability to work flexible hours, including weekends and evenings (experience)
  • Proficiency in using computer software for data entry and reporting (experience)

Responsibilities

  • Oversee the daily operations of the hearing center in MONTCLAIR.
  • Supervise and train hearing center staff.
  • Conduct hearing evaluations and assessments.
  • Dispense and fit hearing aids.
  • Provide counseling and support to patients.
  • Manage inventory and order supplies.
  • Maintain accurate patient records.
  • Ensure compliance with all applicable regulations.
  • Provide exceptional customer service.
  • Resolve patient complaints and concerns.
  • Develop and implement marketing strategies.
  • Meet or exceed sales goals.
  • Prepare reports on sales and performance.
  • Conduct cerumen management (earwax removal).
  • Perform hearing aid repairs and maintenance.
  • Educate patients on hearing loss prevention.
  • Stay up-to-date on the latest hearing aid technology.
  • Attend training and professional development courses.
  • Collaborate with other healthcare professionals.
  • Participate in community outreach events.
  • Manage the hearing center budget.
  • Ensure the hearing center is clean and organized.
  • Schedule appointments and manage patient flow.
  • Verify insurance benefits and process claims.
  • Assist with other duties as assigned by management.

Benefits

  • general: Competitive salary
  • general: Comprehensive health insurance (medical, dental, vision)
  • general: Prescription drug coverage
  • general: Hearing aid benefits
  • general: Employee assistance program
  • general: Health care reimbursement account
  • general: Dependent care assistance plan
  • general: Short-term disability insurance
  • general: Long-term disability insurance
  • general: Accidental death and dismemberment insurance
  • general: Life insurance
  • general: 401(k) retirement plan with company match
  • general: Stock purchase plan
  • general: Paid time off (vacation, sick leave, holidays)
  • general: Paid training and professional development
  • general: Employee discounts on Costco merchandise
  • general: Opportunity for advancement
  • general: Bonus potential
  • general: Relocation assistance (if applicable)
  • general: Tuition reimbursement
  • general: Adoption assistance
  • general: Employee referral program
  • general: Wellness programs
  • general: Flexible spending accounts
  • general: Commuter benefits

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Senior Hearing Aid Specialist Careers at Costco Wholesale in Montclair, California | Apply Now

Costco Wholesale

Senior Hearing Aid Specialist Careers at Costco Wholesale in Montclair, California | Apply Now

full-timePosted: Jul 14, 2025

Job Description

Senior Hearing Aid Specialist Careers at Costco Wholesale in Montclair, California | Apply Now

Roles Overview

As a Senior Hearing Aid Specialist at Costco Wholesale in Montclair, California, you will be at the forefront of providing exceptional hearing healthcare services to our members. This role combines technical expertise with outstanding customer service, requiring a deep understanding of audiology principles, hearing aid technology, and patient care. You will oversee the daily operations of the hearing center, supervise staff, and ensure that all members receive the highest quality of care. Your responsibilities will extend beyond dispensing hearing aids to include patient counseling, inventory management, and marketing initiatives. Join us in making a difference in the lives of our members by helping them reconnect with the sounds they love.

  • Conduct comprehensive hearing evaluations and assessments to determine the appropriate hearing aid solutions for our members.
  • Dispense, fit, and program hearing aids, ensuring optimal performance and comfort.
  • Provide personalized counseling and support to patients, educating them on the use and maintenance of their hearing aids.
  • Supervise and train hearing center staff, fostering a positive and productive work environment.
  • Manage inventory and order supplies, ensuring the hearing center is well-stocked.
  • Maintain accurate patient records and ensure compliance with all applicable regulations.
  • Resolve patient complaints and concerns with professionalism and empathy.
  • Develop and implement marketing strategies to attract new patients and promote the hearing center's services.
  • Stay up-to-date on the latest hearing aid technology and audiology best practices.
  • Collaborate with other healthcare professionals to provide comprehensive patient care.

A Day in the Life

A typical day as a Senior Hearing Aid Specialist in MONTCLAIR begins with preparing the hearing center for the day, ensuring all equipment is functioning properly and the environment is clean and welcoming. You'll start by reviewing the day's appointments and patient files, anticipating the needs of each individual. Throughout the day, you'll conduct hearing evaluations, fit hearing aids, and provide counseling to patients. You'll also spend time supervising and training staff, managing inventory, and addressing any patient concerns. The day ends with documenting patient interactions, preparing reports, and ensuring the hearing center is ready for the next day. Every day brings new challenges and opportunities to make a positive impact on our members' lives.

  • Greet patients and create a welcoming and comfortable environment.
  • Conduct hearing evaluations and assessments, using audiometric equipment and techniques.
  • Discuss hearing test results with patients and recommend appropriate hearing aid solutions.
  • Fit and program hearing aids, ensuring optimal performance and comfort.
  • Provide counseling and support to patients, educating them on the use and maintenance of their hearing aids.
  • Supervise and train hearing center staff, providing guidance and support.
  • Manage inventory and order supplies, ensuring the hearing center is well-stocked.
  • Resolve patient complaints and concerns with professionalism and empathy.
  • Document patient interactions and prepare reports.
  • Collaborate with other healthcare professionals to provide comprehensive patient care.

Why MONTCLAIR?

Montclair, California, is a vibrant and growing city that offers a high quality of life. Located in the heart of the Inland Empire, Montclair provides easy access to major metropolitan areas, including Los Angeles and San Diego. The city boasts a diverse community, excellent schools, and a thriving business environment. Montclair is also home to numerous parks, recreational facilities, and cultural attractions, making it a great place to live, work, and raise a family. Working at Costco in Montclair offers the opportunity to be part of a dynamic team and contribute to the well-being of the community. MONTCLAIR's unique blend of urban amenities and suburban charm makes it an ideal location for professionals seeking a fulfilling career and a balanced lifestyle.

  • Enjoy a high quality of life in a vibrant and growing city.
  • Benefit from easy access to major metropolitan areas, including Los Angeles and San Diego.
  • Become part of a diverse and welcoming community.
  • Take advantage of excellent schools and a thriving business environment.
  • Explore numerous parks, recreational facilities, and cultural attractions.
  • Contribute to the well-being of the community by providing exceptional hearing healthcare services.
  • Work in a dynamic and supportive team environment.
  • Enjoy a balanced lifestyle with access to both urban amenities and suburban charm.
  • Experience the unique culture and atmosphere of Montclair.
  • Benefit from affordable housing options compared to other parts of California.

Career Growth

Costco Wholesale is committed to providing its employees with opportunities for career growth and advancement. As a Senior Hearing Aid Specialist, you will have access to ongoing training and professional development programs to enhance your skills and knowledge. Costco promotes from within whenever possible, offering opportunities to move into leadership roles within the hearing center or other departments. The company also provides tuition reimbursement for employees who wish to pursue further education. With dedication and hard work, you can build a long and successful career at Costco, making a positive impact on the lives of our members and the company as a whole. This location in MONTCLAIR also provides networking opportunities for further growth.

  • Access ongoing training and professional development programs to enhance your skills and knowledge.
  • Opportunity to move into leadership roles within the hearing center or other departments.
  • Tuition reimbursement for employees who wish to pursue further education.
  • Mentorship programs to guide and support your career growth.
  • Opportunities to attend industry conferences and workshops.
  • Develop specialized skills in areas such as advanced hearing aid technology or patient counseling.
  • Gain experience in managing a hearing center and leading a team.
  • Network with other healthcare professionals and industry experts.
  • Build a long and successful career at Costco Wholesale.
  • Make a positive impact on the lives of our members and the company as a whole.

Compensation & Benefits

Costco Wholesale offers a competitive compensation and benefits package to its employees. The salary for a Senior Hearing Aid Specialist is commensurate with experience and qualifications. In addition to a competitive salary, Costco provides comprehensive health insurance, including medical, dental, and vision coverage. Other benefits include prescription drug coverage, hearing aid benefits, employee assistance programs, and a 401(k) retirement plan with company match. Employees also receive paid time off, employee discounts on Costco merchandise, and opportunities for bonuses and stock purchase plans. Costco is committed to providing its employees with the resources and support they need to thrive both personally and professionally.

  • Competitive salary commensurate with experience and qualifications.
  • Comprehensive health insurance, including medical, dental, and vision coverage.
  • Prescription drug coverage.
  • Hearing aid benefits.
  • Employee assistance programs.
  • 401(k) retirement plan with company match.
  • Paid time off (vacation, sick leave, holidays).
  • Employee discounts on Costco merchandise.
  • Opportunities for bonuses and stock purchase plans.
  • Relocation assistance may be available.

Team & Culture

At Costco Wholesale, we believe that our employees are our greatest asset. We foster a culture of teamwork, respect, and integrity. As a Senior Hearing Aid Specialist, you will be part of a supportive and collaborative team that is committed to providing exceptional patient care. Costco values diversity and inclusion, and we strive to create a work environment where everyone feels valued and respected. We encourage our employees to share their ideas and contribute to the success of the company. Working at Costco is more than just a job; it's an opportunity to be part of a family.

  • Be part of a supportive and collaborative team.
  • Work in a culture of teamwork, respect, and integrity.
  • Contribute to a diverse and inclusive work environment.
  • Share your ideas and contribute to the success of the company.
  • Be valued and respected for your contributions.
  • Work with a team that is committed to providing exceptional patient care.
  • Participate in team-building activities and events.
  • Receive ongoing support and mentorship from experienced professionals.
  • Be part of a company that values its employees.
  • Enjoy a positive and rewarding work experience.

How to Apply

If you are a qualified and passionate hearing healthcare professional, we encourage you to apply for the Senior Hearing Aid Specialist position at Costco Wholesale in Montclair, California. To apply, please visit our website at [insert website address here] and search for the job opening. Follow the instructions to submit your resume and cover letter. We review all applications carefully and will contact qualified candidates for an interview. We look forward to hearing from you!

  • Visit our website at [insert website address here] to apply.
  • Search for the Senior Hearing Aid Specialist position in Montclair, California.
  • Submit your resume and cover letter.
  • Highlight your relevant skills and experience in your application.
  • Explain why you are interested in working at Costco Wholesale.
  • Demonstrate your commitment to providing exceptional patient care.
  • Follow the instructions carefully to ensure your application is complete.
  • Be prepared to provide references if requested.
  • Check your email regularly for updates on your application status.
  • Thank you for your interest in joining our team!

FAQ Section

Here are some frequently asked questions about the Senior Hearing Aid Specialist position at Costco Wholesale in Montclair, California:

  • What are the qualifications for this position? A valid Hearing Aid Dispenser License in California, High School Diploma or GED, and proven experience in hearing aid dispensing are required.
  • What are the responsibilities of a Senior Hearing Aid Specialist? Overseeing the daily operations of the hearing center, supervising staff, conducting hearing evaluations, dispensing hearing aids, and providing patient counseling.
  • What benefits does Costco offer? Competitive salary, comprehensive health insurance, prescription drug coverage, hearing aid benefits, employee assistance programs, and a 401(k) retirement plan with company match.
  • What is the work environment like at Costco? We foster a culture of teamwork, respect, and integrity. We value diversity and inclusion, and we strive to create a work environment where everyone feels valued and respected.
  • What opportunities for career growth are available? Costco is committed to providing its employees with opportunities for career growth and advancement. We promote from within whenever possible and offer tuition reimbursement for employees who wish to pursue further education.
  • Is prior experience in a retail setting necessary? While not strictly required, experience in a retail setting is highly beneficial. The MONTCLAIR location requires someone comfortable interacting with a high volume of members.
  • What type of training is provided? Costco provides ongoing training on the latest hearing aid technology.
  • Are there opportunities for advancement? Yes, Costco promotes from within whenever possible.
  • What are the hours of operation for the hearing center? The hearing center is open during regular Costco store hours, including weekends and evenings.
  • How do I contact the hiring manager? Please submit your resume and cover letter through our website. Qualified candidates will be contacted for an interview.

SEO & Search Discovery

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  • Senior Hearing Aid Specialist Montclair, CA
  • Costco Wholesale Hiring Hearing Aid Specialist Montclair

Locations

  • Montclair, California, United States

Salary

65,000 - 110,000 USD / yearly

Estimated Salary Rangehigh confidence

65,000 - 118,800 USD / yearly

Source: disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Hearing Aid Dispensingintermediate
  • Audiometryintermediate
  • Cerumen Managementintermediate
  • Counselingintermediate
  • Salesintermediate
  • Customer Serviceintermediate
  • Inventory Managementintermediate
  • Employee Supervisionintermediate
  • Operations Managementintermediate
  • Diagnostic Testingintermediate
  • Hearing Aid Repairintermediate
  • Patient Educationintermediate
  • Communication Skillsintermediate
  • Problem Solvingintermediate
  • Time Managementintermediate
  • Computer Skillsintermediate
  • Data Entryintermediate
  • Record Keepingintermediate
  • HIPAA Complianceintermediate
  • OSHA Complianceintermediate
  • Retail Experienceintermediate
  • Budget Managementintermediate
  • Marketingintermediate
  • Relationship Buildingintermediate
  • Conflict Resolutionintermediate
  • Team Leadershipintermediate
  • Performance Managementintermediate
  • Quality Assuranceintermediate
  • Product Knowledgeintermediate
  • Adaptabilityintermediate
  • Microsoft Office Suiteintermediate

Required Qualifications

  • Valid Hearing Aid Dispenser License in California (experience)
  • High School Diploma or GED (experience)
  • Associate's or Bachelor's Degree in Audiology or related field preferred (experience)
  • Proven experience in hearing aid dispensing (experience)
  • Strong understanding of audiology principles (experience)
  • Excellent communication and interpersonal skills (experience)
  • Ability to work independently and as part of a team (experience)
  • Proficiency in using audiometric equipment (experience)
  • Knowledge of different hearing aid models and technologies (experience)
  • Experience with hearing aid fitting and programming software (experience)
  • Familiarity with hearing healthcare regulations (experience)
  • Commitment to providing exceptional patient care (experience)
  • Ability to maintain accurate patient records (experience)
  • Strong sales and customer service skills (experience)
  • Experience in managing a hearing center or similar retail environment (experience)
  • Leadership experience (experience)
  • Problem-solving skills (experience)
  • Ability to adapt to changing technology (experience)
  • Ability to work flexible hours, including weekends and evenings (experience)
  • Proficiency in using computer software for data entry and reporting (experience)

Responsibilities

  • Oversee the daily operations of the hearing center in MONTCLAIR.
  • Supervise and train hearing center staff.
  • Conduct hearing evaluations and assessments.
  • Dispense and fit hearing aids.
  • Provide counseling and support to patients.
  • Manage inventory and order supplies.
  • Maintain accurate patient records.
  • Ensure compliance with all applicable regulations.
  • Provide exceptional customer service.
  • Resolve patient complaints and concerns.
  • Develop and implement marketing strategies.
  • Meet or exceed sales goals.
  • Prepare reports on sales and performance.
  • Conduct cerumen management (earwax removal).
  • Perform hearing aid repairs and maintenance.
  • Educate patients on hearing loss prevention.
  • Stay up-to-date on the latest hearing aid technology.
  • Attend training and professional development courses.
  • Collaborate with other healthcare professionals.
  • Participate in community outreach events.
  • Manage the hearing center budget.
  • Ensure the hearing center is clean and organized.
  • Schedule appointments and manage patient flow.
  • Verify insurance benefits and process claims.
  • Assist with other duties as assigned by management.

Benefits

  • general: Competitive salary
  • general: Comprehensive health insurance (medical, dental, vision)
  • general: Prescription drug coverage
  • general: Hearing aid benefits
  • general: Employee assistance program
  • general: Health care reimbursement account
  • general: Dependent care assistance plan
  • general: Short-term disability insurance
  • general: Long-term disability insurance
  • general: Accidental death and dismemberment insurance
  • general: Life insurance
  • general: 401(k) retirement plan with company match
  • general: Stock purchase plan
  • general: Paid time off (vacation, sick leave, holidays)
  • general: Paid training and professional development
  • general: Employee discounts on Costco merchandise
  • general: Opportunity for advancement
  • general: Bonus potential
  • general: Relocation assistance (if applicable)
  • general: Tuition reimbursement
  • general: Adoption assistance
  • general: Employee referral program
  • general: Wellness programs
  • general: Flexible spending accounts
  • general: Commuter benefits

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