Associate Growth Account Manager - Coursera, India

Join Coursera and help us transform the future of education! We are seeking an enthusiastic and driven Associate Growth Account Manager to join our team in India. As a key member of our Partner Content team, you will play a vital role in supporting our educational and industry partners and driving their success on the Coursera platform. If you are passionate about education, have a strong background in account management, and thrive in a fast-paced environment, we encourage you to apply!

Role Overview

As an Associate Growth Account Manager, you will be responsible for managing a portfolio of Tier 2 and Tier 3 partners, focusing on growing their engagement, launching new content, and increasing revenue generation. You will serve as the primary point of contact for these partners, building strong relationships and providing guidance on best practices for maximizing their impact on Coursera. Your goal is to help these partners thrive and ultimately graduate to Strategic Accounts.

This role requires excellent communication, problem-solving, and analytical skills. You will work closely with internal teams, including marketing, operations, and product, to ensure seamless content launches and partner satisfaction. You will also be responsible for identifying opportunities for growth and improvement within your portfolio of accounts.

A Day in the Life of an Associate Growth Account Manager

Here's a glimpse into what a typical day might look like:

• Morning: Start your day by reviewing your email and addressing any urgent partner inquiries. Check your account performance dashboards to identify any potential issues or opportunities.
• Mid-day: Conduct a business review with one of your partners to discuss their performance, upcoming content launches, and potential areas for growth. Prepare a presentation summarizing key metrics and recommendations.
• Afternoon: Collaborate with the marketing team on a campaign to promote a new course launched by one of your partners. Provide input on messaging and target audience.
• Late Afternoon: Troubleshoot a technical issue reported by a partner related to their content on the Coursera platform. Work with the technical support team to find a resolution.
• Evening: Wrap up your day by documenting all partner interactions in your CRM system and preparing for tomorrow's meetings.

Why India? The Future of Education is Here

India is a rapidly growing market for online education, with a large and tech-savvy population eager to learn new skills. Coursera is committed to expanding its presence in India and providing high-quality learning opportunities to students and professionals across the country. By joining our team in India, you will be at the forefront of this exciting growth and have the opportunity to make a significant impact on the lives of millions of learners.

Career Path at Coursera

Coursera offers a variety of career paths for talented and dedicated employees. As an Associate Growth Account Manager, you can advance to roles such as Growth Account Manager, Senior Growth Account Manager, or Team Lead. You may also have opportunities to move into other areas of the company, such as marketing, sales, or product management. We are committed to providing our employees with the training and development they need to succeed and grow their careers.

Salary & Benefits

The estimated salary range for this position in India is INR 800,000 to INR 1,800,000 per year, commensurate with experience. In addition to a competitive salary, Coursera offers a comprehensive benefits package that includes:

• Health insurance
• Paid time off
• Employee stock options
• Professional development opportunities
• Tuition reimbursement for Coursera courses
• Wellness programs

Education for Everyone

Coursera's mission is to provide universal access to world-class learning. We believe that everyone should have the opportunity to acquire the skills they need to succeed in today's rapidly changing world. By joining Coursera, you will be part of a company that is making a real difference in the lives of people around the world.

How to Apply

If you are interested in joining our team as an Associate Growth Account Manager, we encourage you to apply online through the Coursera careers website. Please submit your resume and a cover letter highlighting your relevant experience and skills.

FAQ

1. What are the key responsibilities of an Associate Growth Account Manager?
   Managing a portfolio of Tier 2 and Tier 3 partners, developing account strategies, building relationships, assisting with content launches, providing training and support, and troubleshooting technical issues.
2. What qualifications are required for this role?
   A Bachelor's degree, 3+ years of experience in account management, strong communication skills, and a passion for education.
3. What is the salary range for this position?
   INR 800,000 to INR 1,800,000 per year, depending on experience.
4. What benefits does Coursera offer?
   Health insurance, paid time off, employee stock options, professional development opportunities, and more.
5. What is the career path for an Associate Growth Account Manager?
   You can advance to roles such as Growth Account Manager, Senior Growth Account Manager, or Team Lead.
6. What is Coursera's mission?
   To provide universal access to world-class learning.
7. What is the work environment like at Coursera?
   Fast-paced, collaborative, and focused on making a positive impact on education.
8. What opportunities are there for professional development?
   Coursera offers a variety of training and development programs to help employees grow their careers.
9. How does Coursera support its employees' well-being?
   We offer wellness programs, flexible work arrangements, and other resources to support our employees' health and well-being.
10. What is Coursera's commitment to diversity and inclusion?
    Coursera is committed to creating a diverse and inclusive workplace where everyone feels valued and respected.